How can I update my HTC magic Android version from 1.5 to 2.0 ..

[...] phones feature the older Android 1.5 and Sprint has no current plans to offer OTA updates, but it is hard to pass up the sub $100 price for a new smartphone. We expect both devices will [...]

[...] just launched two Android phones and we are unsure of their update strategy. They have stated no OTA updates for major OS upgrades, but that could change in the future. The Sprint Hero just receive a minor [...]

[...] are too large (80 MB for Moment, 117 MB for Hero) for their OTA servers. We pointed this out last year and it looks like Sprint was unable to come up with a working solution on time. Sprint has the [...]

[...] to find out how these major updates will be rolled out. Sprint initially indicated there would be wired updates, but that is subject to [...]

[...] still remains unclear exactly how Sprint will update all of these phones. They initially told us no OTA updates for Android phones, but the Hero did receive a minor update wirelessly. That was followed by a [...]

Yeah, actually they can. Have you been to the ONLY Sprint store in San Diego that can handle service issues on a Saturday morning? The wait is 2+ hours.

BTW, Taylor is there anyway that you can forward my previous letter to Sprint. Maybe to that guy who said that there would be no OTA only wired updates. Since I have no regular computer and Android doesn’t seem to support copy and paste (or at least doesn’t make it obvious how to do it) there is no way for me to send my comments to them directly. If you can do that I’d appreciate it. We’ll get OTA yet!

Dave my man, you are abso-damn-lutely correct!! And I say that having been with Sprint, lo these past 7 years. Compared with Verizon (customer for 7 years prior to that) they are great. However this obscene notion that you should have to have a $2000 computer and separate paid for web access or alternatively a $20,000 car in order to drive to Sprint in order to get a simple OS software update that should and could and MUST be provided OTA is as obscenely ridiculous idea as being “required” by a car company to buy a $200,000 ECM reading shop computer (OR) a $2,000,000 mechanic shop of your own in order to get anything fixed on your $20,000 car. In other words it’s a wildly insane notion as well as an insensitively presumptuous imposition on all their customers! It’s infuriating, who in their right mind is going to let them off the hook for their responsibilities regarding this? Who do they think they are to require (or ignorantly assume) that every last one of their Android customers will have a computer and separate access (I don’t) or a car to drive to Sprint (I do but WHY should I waste my gas and time)? There is a reason Palm provides OTA updates, and I am that reason! I had (and still have) a 700p. For a solid year I gave Palm and Sprint unrelenting miserable hell because of the lack of OTA. I emailed both repeatedly, called both repeatedly, got Sprint Tier One tech supervisors AND Palm Technical Supervisors on the phone simultaneously so that I could berate them both at the same time (for efficiencies sake). Well primarily I berated the Palm guys, since the Sprint guys agreed with me. The Palm guys generally didn’t (at first) till I gave them sufficient hell.I have a complaint file a mile long at Sprint, but I got results. Anyway, as a result of my complaints (and I’m sure a few from others as well) Palm now has OTA updates, at least on Web OS, tho they never did pull their head out of their hindquarters far enough to add that capability to the older OS. So I see now that I will have to start giving Sprint (and possibly Samsung) hell over this issue now with the Moment. Google is off the hook since they don’t get in the way of OTA updates.

If Sprint is worried about 911 (I assure you I am not) then they can bloody well break the up the data into pieces and send it in shorter increments, or do it however Palm is doing it, or make the update user pausable if the user needs to call 911. Geez! This isn’t rocket science. We should NOT be expected to have a device that either costs 10x (a computer) or 100x (a car) in order to update a stupid phone!! It’s the bloody principle of the matter!! Sprint needs to “just make it happen (OTA updates)” or pack up and go home. They are going to anyway, even if they don’t know it yet, so why piss everybody off by delaying and talking down the inevitable? It makes no sense, they just need to grow a set and do WHATEVER it takes technically to make it happen. I’m GOING to be giving them hell untill they do. The hell will start this weekend, please join me folks–let’s make this happen. They can give us OTA on every Android phone, and give us version 2.0 or the new 2.1, and they can do it NOW! We know it and they know it, and the bloody phone had BETTER be stable afterwards! If the Droid can be stable, so can the Moment and Hero. It’s called “good programming”, they may need to Google that phrase if they are unfamiliar with it. Let’s all call and email and blog and etc etc till they give us what we want. What do you say folks?!

[...] has been a little iffy on how the updates would be rolled out, but it sounds like they will be wired from a PC. Customers should also be able to take their phones to a Sprint store (when the update is [...]