Jan 14 AT 2:29 PM Taylor Wimberly 18 Comments

It’s Magic: Rogers Wireless offers free Android phones for Dream owners

Early this week we reported that Rogers Wireless would be upgrading the phones of customers who purchased a HTC Dream. Rogers made this decision after they revealed that they would not be providing an update to Android 2.1 for the HTC Dream because it did “not have the required on-board memory for an upgrade”.

The details of the upgrade process are as follows:

  • Current Rogers customers who activated a new Rogers HTC Dream through Dec. 31, 2009 — either through upgrade or a new activation — may upgrade that device to an HTC Magic for a limited time.
  • Upgrades must be done through Customer Care (1-888-Rogers1) or through Rogers.com (existing 3yr data plan required for online upgrades, instructions below). This special upgrade offer does not apply at retail.
  • This limited-time upgrade is available between January 12 and January 26 only.
  • The $79 upgrade cost of the device, plus the $35 administration fee are being waived. Customers who choose to take advantage of this offer get a $599 phone for $0 with the renewal of a three-year term from the date of the upgrade (For most customers, this will represent a contract extension of seven months or less).
  • The upgrade is completely optional. Customers who choose to can stick with their HTC Dreams and remain in their current contracts.

If you run into any problems with this upgrade, please contact the @RogersHelps team.

Why is Rogers doing this upgrade? Simply put, we’re committed to our Android phones and Android customers. Although we pushed HTC to provide a 2.1 OS upgrade for the Magic, they could not do so for the Dream device due to memory limitations. We knew we had to help our customers with this one-time limited-time offer.Mary PretottoRogers Wireless

We are still waiting to find out the fate of T-Mobile G1 owners. The G1 is the same phone as the Rogers HTC Dream and contains the same memory limitations. The G1 and myTouch 3G were both ‘Google Experience’ devices and we have been told that Google is responsible for their updates.

If you purchased a G1 from T-Mobile, would you be interested in upgrading to a myTouch 3G? What do you think of the offer Rogers has made their customers.

Source: I Want My One Point Six

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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  • http://Website john bednar

    i would like to upgrade, but the mytouch doesn’t have the physical keyboard which is a huge deal for me. so i’m indifferent. however, what rogers is doing is fantastic. excellent customer service on their part.

  • http://Website Kevin

    It would be awesome if TMO would just make us eligible to upgrade our phones to the nexus one instead of the my touch and not have to wait a whole year from when we purchased our G1 in order to get the nexus one.. At least thats what I’m hoping for.

  • Spichanator

    A couple of months ago my G1 died due to the effects of gravity and concrete. At that time I could have moved to the MT3G but chose to keep my great keyboard and got another G1. Since I’m rooted and fast I see no need to change. I just wait and see what Cyanogen can do with the next code drop.

  • http://www.jessicajaniuk.com Jessica Janiuk

    I have a mytouch, but I know a lot of my friends that have G1′s really want the physical keyboard. Regardless, have we even heard anything about mytouch updates to 2.0 or higher? I’m kinda getting sick of waiting.

  • http://rdarmand.livejournal.com rdarmand

    Magenta’s response so far has been “no information on updates at this times”. I, too, like the physical keyboard, but I’d hate to be left with a “frozen” OS while the rest of the Android world moves on to bigger & better things. If there was a free/really cheap upgrade available, I’d take it. Otherwise, I’d probably wait for a new generation of Android phones – one with a physical keyboard, preferably. I’m not really interested in paying lager amounts of money for virtually the same hardware specs.

  • http://Website Andrew

    I would definitely take the mytouch… I think that’s really cool of Rogers wireless to do that. Since my “period” and “space” keys on the keyboard are messed up (possibly from dirt underneath), I never use the hardware keyboard anymore. So yeah, it would be cool if T-mobile did something like this.

  • http://Website Eric

    If T-mo allowed the upgrade, I would still wait it out. I would not want to sign a 3-year (or even 2-year) contract without upgrading to something more substantial (read: Nexus.)

  • cece

    G1 is not exactly on the same boat as Roger’s Dream since it is not a htc rom.

    But anyway solution would be to drop (or at least reduce) the cache partition. Main pb is that this might mean manual reflashing.
    But then OTA could still occur either in smaller cache or in sd card as a cache. At worst a notification could be sent and ask for a ‘manual’ update (from pc or even a file dropped on sd card)
    Would you say this would be worse than no more update at all ?! Seams more sensible than giving up and just replacing the phone by a magic !

  • ronnie

    I bought my g1 about 1 month before the mytouch came out and I felt a little ripped off. Then I found out my g1 doesn’t have the memory for the 2.0 upgrades and it made me want to change carriers. I think a lot of t-mo g1 owners would agree with me that we got suckered.I love my g1 and I’m sure there are plenty of people who would rather keep their g1, but t-mo; like rogers, should offer some kind of restitution for selling a pda with obsolete memory.

  • http://Website midtoad

    Are you a Rogers employee? The G2s offered are NOT FREE. The Dream owners have to sign up for another 3-year contract. That’s a big jail sentence imprisoning the user into the hell of Rogers’ uncompetitive rate plans for a virtual eternity.

  • savage

    Stop da b.s. n Upgrade me 2 a nexus one..

  • http://Website Linuxluver

    So you get an HTC Magic (probably 32A – not a bad phone at all – BUT your 3yr (!!!) contract starts over from that day. I wonder how that HTC Magic is gonna look in 2013.

    I’m not buying on contract again. It ends up being more expensive than just paying full price for the phone.

  • http://Website Keith

    If you want a physical keyboard I say drop the G1 and get a cliq, That way you keep your keyboard and get the new OS.

  • http://Website rod

    I am a rogers customer who has upgraded to the htc magic from an htc dream (ordered the phone Tuesday night and it arrived Thursday Morning). The upgrade is free in terms of dollars (yay!) yet requires that you extend your contract by the number of months since you obtained your dream (boo!), which in my situation is 7 months, which isn’t bad at all (this is about the maximum extension possible seeing as the rogers android phones only came out in early June). The only way you could get an htc dream in the first place was to sign a new 3 year contract, so no one is going from 0 to 3 years due to this upgrade since we already had very fresh 3 year contracts.

    So to summarize, you get a brand new htc magic for free (yes, really, my bill showed $0) and all you have to do is extend your contract (up to 7 months).

    Side note: Remember, this is the htc magic, not the mytouch3g. The htc magic has 288MB of RAM, so it won’t have any problems with upgrades for quite some time. Even with modded roms, dream/g1 users are seriously limited for future upgrades due to the wimpy 192MB RAM, so in my opinion taking the upgrade was a no-brainer.

    Thanks rogers!

  • http://Website CHAFF

    Just called Rogers and they said that if the offer isn’t posted on their website then its bogus.

    • http://Website CHAFF

      Ok, here’s the dealeo, you are not eligible if it was a full outright purchase. Its only valid if it was obtained through an upgrade.

  • http://Website David

    I tip my hat to Rogers, good for them! I am with t-mobile in Cleveland Ohio and still have my G1. In my opinion, t-mobile should offer this to their G1 customers because what is the point of having an android device if you can’t have the latest version? The original G1 users who have been loyal from the begining should not be stuck with android 1.6 because htc decided to give the G1 such low memory. I think ot is stupid that they put such low memory. That’s my opinion, however I doubt that t-mobile will follow in Rogers foot prints. T-mobile does care about their customers, but not that much.

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