Early this week we reported that Rogers Wireless would be upgrading the phones of customers who purchased a HTC Dream. Rogers made this decision after they revealed that they would not be providing an update to Android 2.1 for the HTC Dream because it did “not have the required on-board memory for an upgrade”.
The details of the upgrade process are as follows:
- Current Rogers customers who activated a new Rogers HTC Dream through Dec. 31, 2009 — either through upgrade or a new activation — may upgrade that device to an HTC Magic for a limited time.
- Upgrades must be done through Customer Care (1-888-Rogers1) or through Rogers.com (existing 3yr data plan required for online upgrades, instructions below). This special upgrade offer does not apply at retail.
- This limited-time upgrade is available between January 12 and January 26 only.
- The $79 upgrade cost of the device, plus the $35 administration fee are being waived. Customers who choose to take advantage of this offer get a $599 phone for $0 with the renewal of a three-year term from the date of the upgrade (For most customers, this will represent a contract extension of seven months or less).
- The upgrade is completely optional. Customers who choose to can stick with their HTC Dreams and remain in their current contracts.
If you run into any problems with this upgrade, please contact the @RogersHelps team.
Why is Rogers doing this upgrade? Simply put, we’re committed to our Android phones and Android customers. Although we pushed HTC to provide a 2.1 OS upgrade for the Magic, they could not do so for the Dream device due to memory limitations. We knew we had to help our customers with this one-time limited-time offer.Mary PretottoRogers Wireless
We are still waiting to find out the fate of T-Mobile G1 owners. The G1 is the same phone as the Rogers HTC Dream and contains the same memory limitations. The G1 and myTouch 3G were both ‘Google Experience’ devices and we have been told that Google is responsible for their updates.
If you purchased a G1 from T-Mobile, would you be interested in upgrading to a myTouch 3G? What do you think of the offer Rogers has made their customers.