Feb 25 AT 7:39 PM Taylor Wimberly 43 Comments

T-Mobile CLIQ users experience problems after recent software upgrade

Remember that CLIQ update (1.3.18) that was accidentally released last month, pulled back, released again, and then disappeared? It appears there are still some major bugs with it that are rendering some phones unusable.

Many users have reported problems on the official Motorola and T-Mobile forums after installing the latest update. Apparently when they reboot their phone it has the wrong system time and cannot be changed. This is causing all kinds of sync issues and problems with the Android Market, because the device’s time is out of whack.

According to the T-mobile forums, it looks like the system timestamp is set to 0 after the update is installed (and ’0′ in the UNIX time­stamp format is equal to December 31, 1969 at 7:00 P.M in the Gregorian cal­endar format).

Some users who experienced problems were told to perform a master reset of their phone, but it actually made the problem worse. The system time remains 1969 after a reset and prevents users from logging into Motoblur and activating their device.

T-Mobile and Motorola are aware of the problem and a fix is coming soon. If you happen to receive the 1.3.18 update, do not perform a master reset of your device.

“Thanks everyone for informing us on what the latest Motorola Cliq OTA update has brought to light. We want to let everyone know that we have been reading your comments, and we hear you. We have forwarded your concerns to the appropriate people and are working hard on them.

As of now, we advise you not to Master Reset your phone if your OTA update did not download or if you are experiencing issues at this time.”MeriahT-Mobile

If Motorola has been struggling over a month with a simple over the air update (which is still Android 1.5), it kind of makes you wonder how they will deliver Android 2.1 by Q2 2010.

Source: T-Mobile forums

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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