Mar 18 AT 11:25 PM Taylor Wimberly 50 Comments

The latest on the Droid OTA update “delay”

Earlier today, we posted that the Android 2.1 update for the Motorola Droid had been delayed by Verizon. This information came from Verizon employees who leaked details posted on the company’s internal web site.

The message read, “The 3/18 OTA software update will not happen as planned. A new date will be communicated as soon as possible.” The unofficial “official” information stated the release was TBD and it would be communicated at a later date. Case closed, right?

Upset customers sounded off all day on Facebook and Twitter before Verizon sent a response to Phone Scoop who relayed the message.

“The Android 2.1 upgrade for the Droid by Motorola was deployed to a small number of Verizon Wireless test users as scheduled. It is expected the broader phased rollout to all Droid by Motorola users will take place, but not just yet. No date scheduled yet.”Thomas PicaVerizon Spokesperson

Verizon also disputed the delay via their Twitter account. The tweet read, “No delay– starting with select test group first to avoid problems on upcoming rollout. More to come, stay tuned.”

So even though we have seen an internal document which states the update will not happen as planned, Verizon is sticking to their guns and claiming everything is ok. I’ve done my best trying to confirm that someone actually received the update, but none have been identified so far.

Motorola has a recent history of delaying updates over and over, so it comes as no surprise that they might have run into more issues.

A more likely explanation for the delay could be related to the anonymous tip we received yesterday about Bitfone, the company that manages the actual distribution of the update. Our source claimed they were struggling with “capacity issues” and might not meet the 3/18 commitment date.

After today’s incidents and the confusion I witnessed, I’m starting to believe the source could be correct. They just chimed in as I was writing this post and claim Bitfone is working as quickly as possible to resolve the issue.

“Apparently we will probably be waiting even longer for the 2.1 update for Droid. According to my source, the need to “ramp up” the distribution application and the network infrastructure that hosts it won’t just happen overnight. Bitfone has allegedly just contracted with a third-party solution consultant to assist with the redesign of the infrastructure  My contact did mention that they are moving on this as quickly as possible, but the reality is that it going to take some time. Not sure what Motorola is planning on doing on the PR front…”Anonymous tipster

Believable? What do you guys think? I guess you could blame us for hyping the update, but Motorola is the one who keeps constantly telling their customers the update is coming “this week” and “tomorrow” then fails to deliver.

I guess the waiting game continues. If you happen to come across the actual update be sure to let us know.

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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