Earlier this week we noticed that T-Mobile had removed their no-contract, Even More Plus plans from their website and it was unclear why. After several days of waiting, T-mobile has finally issued a statement to inform customers that the Even More Plus plans are not going away, but they will not be offering them on their website.
Customers who wish to purchase Even More Plus plans can still do so through T-Mobile retail stores and over the phone at 1-800-T-Mobile, but since the company is starting to downplay them we are not sure how much longer they will be around.
T-Mobile recently rolled out several new prepaid plans, so this might be where they push new customers who don’t want a contract.
So if you are on an Even More Plus plan like me, there is nothing to worry about in the immediate future and your bill should remain the same. No other major U.S. carrier will let you get a new line of service without a contract and then offer you cheaper plans with it, so hopefully T-Mobile keeps it around so we can keep enjoying it.
Here is a portion of the official statement that was provided to TmoNews:
Q: What postpaid plans does T-Mobile offer for customers?
T-Mobile provides a variety of options for customers from which they can select the plans and value that best suit their needs. T-Mobile’s Even More plans offer talk, text and Web connectivity with a two-year agreement and great discounts through subsidized pricing on phones. With Even More Plus, T-Mobile provides flexibility through a no annual contract plan, offering the best monthly rate plans for talk, text and Web paired with the ability to purchase the coolest new phones at full price or bring compatible phones to our network.
Q: Where can customers purchase Even More and Even More Plus plans?
Customers may purchase Even More plans through T-Mobile retail stores, telesales at 1-800-T-Mobile, online at
www.T-Moble.com, through national retail partners and at select dealers.
Customers may purchase Even More Plus plans through T-Mobile retail stores, telesales at 1-800-T-Mobile, and at select national retail partners and select dealers.
Q: Has T-Mobile discontinued selling Even More Plus?
No, T-Mobile continues to sell both Even More and Even More Plus plans, although we are no longer selling Even More Plus through our online store.
As we strive to simplify and streamline our customers’ online purchase experience, we are focusing on Even More plans with two-year agreements on http://www.t-mobile.com. Customers shopping online will be directed to a T-Mobile retail store if they wish to purchase an Even More Plus plan where they will be assisted by a T-Mobile representative.
Whether through our Even More or Even More Plus plans, we will continue to bring value to our customers through the best customer service, our robust selection of products and affordable service plans.