Jun 07 AT 12:53 PM Anthony Domanico 11 Comments

Motorola contacting Verizon Xoom owners about LTE upgrade (Update)

Update: We’ve just received an update from Motorola on this one. Turns out these emails were sent in error to a small number of Xoom owners. Motorola noted that the update will come in the summer (meaning: not likely before July).


Phandroid has received a tip that Motorola has begun contacting owners of the Verizon-branded Motorola Xoom tablet, advising them of an imminent upgrade of their device to support Verizon’s 4G LTE network.

As you may recall, the 4G upgrade for the Xoom requires users to physically ship their devices to Motorola, as the update requires a hardware fix. No word on what internal components need changing, though we assume if it were as easy as inserting an LTE SIM card, Motorola would have simply sent affected users a SIM with quick instructions.

Also missing from the email is any indication of how long users should expect to be separated from their trusty devices, though you can fully expect it will be at least a week.

The good news in all this is it seems the long-anticipated upgrade is starting, and you Verizon Xoom owners will start to see your tablet, uh, zoom a little more before summer hits.

Any readers out there receive the coveted email from Motorola? Have you received your package and instructions in the mail? Drop us a note in the comments below.

Source: Phandroid

Anthony loves all things technology, from hardware to apps and games. You can connect with him via Google+ or Twitter by clicking one of the fancy doo-dads above.

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  • http://twitter.com/jefmes Jeff

    Nope, haven’t seen anything yet, and I’m a day-one Xoom buyer. Crossing my fingers, hoping to check it out.

    • http://Website brendi

      you better get the new Nintendo console, Wii R

  • http://Website moo

    Looks like Moto is starting to feel the heat of that SGT 10.1 breathing down the back of their necks. Or is it just a coincidence that Moto decided to start contacting people the day before the SGT 10.1 exclusive launch at Union Best Buy in NY?

  • http://Jigawattlabs.com Gregg Reno

    I’m also a day one customer but still no notice.

  • http://Website lostmynuts2mewife

    O_o…..?? send the Xoom back? Thats sounds like a recall. This is retarded, one of the selling points of this thing was its utterly unintrusive upgrade to 4g, now it has to be sent back? Are they upgrading the processor also?

    • http://www.anthonydomanico.com Anthony Domanico

      It was always a requirement to send it back. It’s not like they just have to upgrade the radio and poof you have 4g.

  • http://Website Josh Phillips

    They were always requiring it to be sent in. They said it would take a week. No big deal… We knew it when we bought it. That being said, I’m also a day 1 owner and have not gotten a notice yet.

  • http://Website Aaron Brown

    I bought mine on “Day One” as well…no email yet.

  • http://Website Steve

    Also day 1 buyer and no email.

  • http://Website Jeff

    Any idea of why the delay, The original date was late May.

    • http://Website Louis

      Because they’ve already sold the xoom to a ton of people. Their priority, to keep making money, is to sell to everyone else who doesn’t have a tablet already.