It’s time for T-Mobile and LG to come clean on why the G2x is still “temporarily” out of stock on T-Mobile’s website.
We first heard from readers on May 20th that the G2x was pulled from T-Mobile.com, though existing customers were still able to upgrade to the device. We ran our original story on May 25th with a rumor that the G2x may have been pulled for quality control issues–issues several of you reported experiencing, lending some plausibility to the rumor.
T-Mobile quickly caught wind of our and other stories on the G2x and quickly attempted, via Twitter, to squash those rumors with an official statement. (Confirmed to Android and Me by a T-Mobile insider).
The T-Mobile G2x with Google has been a highly popular device with both customers and employees since its launch last month, and high demand has resulted in inventory constraints, which we are working with LG to address.T-Mobilevia T-Mobile Rep
It’s been nearly a full month since the G2x was initially taken down from T-mobile.com, leading us to believe our initial reports that the G2x was pulled for reasons other than a stock shortage. Could it really take LG this long to manufacture enough devices to replenish T-Mobile’s supply?
We’ve reached out to numerous T-Mobile and LG insiders for comment, and have received three different potential reasons for why the G2x is still unavailable:
- The G2x is out of stock due simply a supply issue.
- T-Mobile is unwilling to put the G2x back on the market until LG is able to push out an update to resolve the various quality issues that have plagued the G2x since launch.
- T-Mobile is unwilling to put the G2x back on the market until LG has completed the expected Gingerbread update.
One Android Insider’s Take on the Rumors
At this point, it’s been almost a month since the G2x was taken off the market, making it highly unlikely that it is truly out of stock. I don’t think we’ve ever seen a supply shortage take this long to be resolved.
Similarly, if the G2x was pulled because T-Mobile is waiting for LG to put the finishing touches on the Gingerbread update, this would be the first time a carrier has pulled a phone off the market until it received an Android OS version update.
This leaves us with the most plausible of the rumors: The G2x was pulled for quality control issues, as we suggested back in May. In our book, this is the most likely of the given rumors. But without official word from T-Mo or LG, it’s anybody’s guess at this point.
T-Mobile and LG have been way too quiet on this issue for our liking, and Android and Me feels it’s time for them to come clean as to why this device was pulled in the first place. I think the community will be much more willing to accept the move if they would just tell the full story rather than continue to harp on about supply shortages.
What say you, readers? Why do you think the G2x was pulled? Should LG and T-Mobile fess up on this?