Jan 06 AT 3:22 PM Taylor Wimberly 23 Comments

Sprint says they don’t throttle data, plans are still truly unlimited

unlimited-warning

Sprint has spent millions of dollars promoting their truly unlimited data plans the past year, so many were surprised when a Dow Jones Newswire report claimed that CEO Dan Hesse said they throttle the top 1% of users. A day later and we find out Hesse was actually misquoted. It turns out he was actually referring to roaming data and not talking about postpaid customers.

“We don’t throttle our unlimited postpaid customers,” Sprint executive Bill White told CNET. A Sprint blog post clarified the facts:

  • Sprint does not throttle any postpaid phone data users for on-network or off-network usage. Sprint is the only national carrier offering smartphone users truly unlimited data with no throttling, metering or overages while on the Sprint network.
  • Sprint does have terms and conditions which prohibit certain types of data use that may impair other customers’ usage or harm or interfere with the network. At yesterday’s investor conference, Sprint CEO Dan Hesse was referring to Sprint’s right to terminate service of data abusers who violate Sprint’s terms and conditions. Customers who abuse our network by violating the terms and conditions will be contacted by Sprint in an effort to have the customer change their usage to comply with their subscriber agreement. Customers who do not change their usage and remain in violation of the terms and conditions may be subject to actions reserved by Sprint, including but not limited to termination. Consistent with our advertising, engaging in such uses will not result in throttling for customers on unlimited data-included plans for phones.

So it appears all the fuss yesterday was a little overblown, but that doesn’t mean that Sprint won’t eventually start to throttle or create new limits. Sprint is expected to roll out their 4G LTE network by mid-2012 and we expect some new data plans will follow.

It would be pretty awesome if Sprint offers the Galaxy Nexus with unlimited LTE data, but we will have to wait and see.

Via: Sprint Blog

Source: Sprint Unlimited

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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  • Steve Barry

    Network Vision should make Sprint the best carrier out there by mid 2013 or so. They’ll have way better coverage than they do now, the only question will be if they can do all that and still remain the cheapest option.

  • YMS123

    Truly Unlimited. That’s why I use Sprint :)

    Hopefully LTE will also be…

    • LukeT32

      To my understanding if your a old skool member of VZW your unlimited too. Its the carrier jumpers that get screwed. :)

      • vluhd

        From what I understand (I could be wrong) if you had unlimited 3g data on verizon, you will continue to get it, but if you switch to a phone that uses 4g, you’re subject to having limits imposed on all your data usage, not just 4g.

        • Dylan

          I switched to the Galaxy Nexus and still have the unlimited data so you still get to keep your unlimited data as long as you make sure to tell them you want to keep the same data plan because the may try to convince you to switch

  • triangle

    I think that they’ll have unlimited LTE at launch since they’re going to be late to the party with the Nexus. Their LTE network will not be loaded with traffic, so they’ll be able to launch with unlimited.

  • BlkSquad

    Sprint has no coverage where I live or I’d have a phone from them in a heartbeat. Verizon doesn’t have LTE coverage where I live yet ,so I shudder to think how long it’d be before Sprint had LTE in my area. ):

  • http://www.anthonydomanico.com Anthony Domanico

    I highly doubt that LTE will be unlimited for long on Sprint. Maybe to get some customers in the door, but not for long. That shit costs money, y0.

  • spazby

    Sprint is great, only if I could get the nexus on lte…

  • Mikee

    Yeah, they don’t throttle, they just terminate contracts instead. MUCH better, /endsarcasm.

  • thel0nerang3r

    Personally, I would rather take a 2GB plan or whatever.. but with the ability to use that allowance as I please. How ATT and VZW do it, you get 2GB (or whatever tier you bough) but then still restrict you on how you use it. Tether (and get caught, while not using up your allowance) and they will force you onto a tethering plan.

    • Yeah

      So how would you use those 2GB in a way that pleases you that Sprint does not allow?

    • damambt

      Throttling Probably happens on every network. People down talk AT&T a lot but personally im happy w/service because I get it everywhere and I don’t rely on my data plan to stay connected. I don’t notice the throttling and to me, my AT&T only seems to be getting better. So go ahead and -1 me all you want, I’m sure there’s plenty of people who feel the same about their network.

  • Chris

    That had to be written by a lawyer. “Terms and conditions” four times in one paragraph.

  • userx

    How could they throttle my data when i can hardly get it?
    Like HARDLY get it.

    0.6mb download speeds in detroit is unacceptable!

    f you sprint!

    • clocinnorcal

      Seriously, is it just me or did sprints network turn into the slowest one available. My friend gets faster speeds on MetroPCS with single G. Even if they did decide to throttle it wouldn’t make any difference if no one can use that much data due to their extremely slow network. I wonder if it has anything to do with the iphone on their network now.
      On the other hand, I have noticed increased speeds with Tmobile. Just speculation, but possibly due to folks jumping ship from the whole AT&T&Tmobile merger mess?

      • weezeremo

        I agree Sprints 3g is MISERABLE! my best speed test was 180kb …. i heard rumors it was the activation of all the new icrap 4sh*ttys … it was bad to begin with now its worse

  • Adryan maldonado

    Liars

  • Melissa

    I can only hope and wish to have unlimited LTE especially to have your data plans grandfathered. Worse case, I’d rather be throttled than be charged for overage any day.

  • weezeremo

    I wonder what constitues a 1% top user… i use over 120gigs a month… am i 1%?….

    • JJ

      Do you seriously use that much data? I’m on Att and they’re throttling me hard for doing 10GB+ on my “unlimited” data plan? Let me know if you really download that much w/o any warning or throttling because i’m seriously thinking about switching over. What are you on Sprint or Verizon?

      Thanks!

  • nimo

    Sprint does mess with you if I use too much.
    Been there done that.
    They interfere with your signal to slow you way down. You suddenly go from full bars full 3 or 4g to almost no service and internet stops connecting properly.

  1. Network Vision should make Sprint the best carrier out there by mid 2013 or so. They’ll have way better coverage than they do now, the only question will be if they can do all that and still remain the cheapest option.

  2. Truly Unlimited. That’s why I use Sprint :)

    Hopefully LTE will also be…

    • To my understanding if your a old skool member of VZW your unlimited too. Its the carrier jumpers that get screwed. :)

      • vluhdGuest 3 years ago

        From what I understand (I could be wrong) if you had unlimited 3g data on verizon, you will continue to get it, but if you switch to a phone that uses 4g, you’re subject to having limits imposed on all your data usage, not just 4g.

        • I switched to the Galaxy Nexus and still have the unlimited data so you still get to keep your unlimited data as long as you make sure to tell them you want to keep the same data plan because the may try to convince you to switch

  3. I think that they’ll have unlimited LTE at launch since they’re going to be late to the party with the Nexus. Their LTE network will not be loaded with traffic, so they’ll be able to launch with unlimited.

  4. Sprint has no coverage where I live or I’d have a phone from them in a heartbeat. Verizon doesn’t have LTE coverage where I live yet ,so I shudder to think how long it’d be before Sprint had LTE in my area. ):

  5. I highly doubt that LTE will be unlimited for long on Sprint. Maybe to get some customers in the door, but not for long. That shit costs money, y0.

  6. Sprint is great, only if I could get the nexus on lte…

  7. MikeeGuest 3 years ago

    Yeah, they don’t throttle, they just terminate contracts instead. MUCH better, /endsarcasm.

  8. Personally, I would rather take a 2GB plan or whatever.. but with the ability to use that allowance as I please. How ATT and VZW do it, you get 2GB (or whatever tier you bough) but then still restrict you on how you use it. Tether (and get caught, while not using up your allowance) and they will force you onto a tethering plan.

    • YeahGuest 3 years ago

      So how would you use those 2GB in a way that pleases you that Sprint does not allow?

    • Throttling Probably happens on every network. People down talk AT&T a lot but personally im happy w/service because I get it everywhere and I don’t rely on my data plan to stay connected. I don’t notice the throttling and to me, my AT&T only seems to be getting better. So go ahead and -1 me all you want, I’m sure there’s plenty of people who feel the same about their network.

  9. ChrisGuest 3 years ago

    That had to be written by a lawyer. “Terms and conditions” four times in one paragraph.

  10. userxGuest 3 years ago

    How could they throttle my data when i can hardly get it?
    Like HARDLY get it.

    0.6mb download speeds in detroit is unacceptable!

    f you sprint!

    • Seriously, is it just me or did sprints network turn into the slowest one available. My friend gets faster speeds on MetroPCS with single G. Even if they did decide to throttle it wouldn’t make any difference if no one can use that much data due to their extremely slow network. I wonder if it has anything to do with the iphone on their network now.
      On the other hand, I have noticed increased speeds with Tmobile. Just speculation, but possibly due to folks jumping ship from the whole AT&T&Tmobile merger mess?

      • I agree Sprints 3g is MISERABLE! my best speed test was 180kb …. i heard rumors it was the activation of all the new icrap 4sh*ttys … it was bad to begin with now its worse

  11. I can only hope and wish to have unlimited LTE especially to have your data plans grandfathered. Worse case, I’d rather be throttled than be charged for overage any day.

  12. I wonder what constitues a 1% top user… i use over 120gigs a month… am i 1%?….

    • JJGuest 3 years ago

      Do you seriously use that much data? I’m on Att and they’re throttling me hard for doing 10GB+ on my “unlimited” data plan? Let me know if you really download that much w/o any warning or throttling because i’m seriously thinking about switching over. What are you on Sprint or Verizon?

      Thanks!

  13. nimoGuest 3 years ago

    Sprint does mess with you if I use too much.
    Been there done that.
    They interfere with your signal to slow you way down. You suddenly go from full bars full 3 or 4g to almost no service and internet stops connecting properly.