Mar 30 AT 9:49 AM Nick Gray 43 Comments

HTC Sensation 4G Android 4.0 update delayed

htc_sensation_4_0

HTC announced a while back that the HTC Sensation 4G would be one of the first phones in their lineup updated to Android 4.0. The update was expected to be released before the end of March. We actually had hope that HTC would follow through on its promise; we saw Android 4.0 updates begin to trickle out to the HTC Sensation in Europe, HTC Velocity in Australia and the HTC Vivid here in the US market. Some of you even got your hopes up when T-Mobile updated its website, indicating that the Ice Cream Sandwich update for the HTC Sensation 4G and HTC Amaze 4G would be coming soon.

We’re only one day away from the end of March, and T-Mobile is now speaking up about the update status of the HTC Sensation 4G. According to an unnamed T-Mobile rep, the Android 4.0 update for the HTC Sensation has been delayed. The rep explains how the ROM testing process between HTC and T-Mobile works and indicates that the software update is back in HTC’s hands to fix a few reaming issues with the build (most likely T-Mobile specific application compatibility and radio connectivity issues).

We’re not sure how much longer T-Mobile customers will have to wait for the HTC Sensation 4G’s Android 4.0 update, but we’re glad T-Mobile is being somewhat transparent about the issue.

HTC has delivered a ROM to us however it is still having issues the reason that other sensation types have the update without issue and ours did not come out that way is because every ROM must be adapted to the hardware of the device because we use a different radio than other providers and also have applications such as wifi calling it also has to be compatible with those. What the HTC rep told you is most likely correct because once a ROM is delivered we have 2 weeks to test it and then approve it or send it back they then have 4 weeks to fix the bugs and return it back to us, where we are exactly in that process I do not know but that is how a ROM is delivered to the customer.

The original ROM was not delivered to us in November, we started testing it just recently but I think it has been longer than 2 weeks so at this point HTC most likely has the ball.

You bought a phone and it has been announced that you are getting ICS you have every right to know what’s going on with it and when you can see these awesome features. I did go into a lot of detail about how a ROM gets to the end user (you guys) but that wasn’t to point fingers only so you would have a better understanding of why you don’t have it yet, the bottom line is the Sensation has T-Mobile’s and HTC’s name all over it and both companies want to make you proud to be a Sensation owner so we are working as fast as we can to deliver it but also want to make sure that it stands up to your expectations.T-Mobile Rep

Source: UberGizmo

Nick is a tech enthusiast who has a soft spot for HTC and its devices. He started HTCsource.com (the first HTC blog) back in 2007 and later joined the Android and Me family in the summer of 2010.

    Most Tweeted This Week

  • Jeff Pan

    Atleast they came clean! Nice

    • Angel

      I ‘M WILL GOING TO CHANGE THE CARRIERS,,,DON’T LONGER BELIEVE IN T-MOBILE ANY MORE,,,

      • jonathan3579

        You no speakeh d engrish?

        Please give learning a try before posting.

  • spazby

    hopefully this will not drag on…

    • jonathan3579

      You mean like the rep’s sentences?

  • http://htcsource.com Nick Gray

    I’ve learned my lesson. I’ll never stand up for T-Mobile again when it comes to update rollouts. I was really hoping they would come through this time.

    • jj14

      Which carrier would you stand up for?

  • Dane

    T-Mobile is a fucking joke.and they wonder why their business sucks. Huh!!! Wonder why.

    • BigCiX

      If TMO had better Android devices then at&t I’d pick them over at&t.

      • mario

        Dude your stupid just do us a favor and shut up

  • OnIn2

    Wonder what kind of reaming issues T-Mobile had with the build ? (grin)

  • runDerekrun

    There was a few bugs in the official update (misspellings and multi touch not working correctly). I wonder if this had anything to do with the delay?

  • thaghost

    Yesterday you guys posted an article “confirmimg” an update coming “soon.” So much for that confirmation.

    • jonathan3579

      Soon can mean just about anything in carrier and manufacturer lingo. Soon is also subject to change but still is considered to be soon.

  • Jake

    I just got off the phone with tmobile and they said its still on schedule for a release by tonight or early tomorrow so all this news stuff being posted is fake

    • thaghost

      I read the article on ubergizmo and it quoted a “tmo rep.” really? Who spoke to this rep? The article fails to say. Yesterday they confirmed an update, lol. This is my favorite blog but you are doing a bad job on this one.

      • Jake

        Ya they need to check there sources

      • Galen20K

        exactly, I think this guy they spoke to doesn’t really know a thing about this and is only trying to create waves.

  • RealDealNeil

    If this is true, I respect them for being honest and supportive. Delays are inevitable but at least they are working to get it out as soon as possible.

  • Ricky Cadden

    This only applies if you’re a sucker who hasn’t rooted his/her Sensation yet. There are DOZENS of really solid, stable ICS ROMs for the Sensation, including several with Sense v3.6 where everything works (camera, BT, wifi, blah blah blah). I’ve been running ICS on my Sensation for months now.

  • DLX1

    Why they don’t just give the Devs the source and kernel data so we can haz way before they get it right lol

    • http://htcsource.com Nick Gray

      Devs have already gotten their hands on a half dozen leaked build of the update.

  • BTt

    So T-Mobile had this update on their hands for tow Weeks and did not know about the issues until the day that they ware suppose to send it their customers . ? REALLLY ?

  • Richard Yarrell

    All carriers do this none of them are prompt..

    • jonathan3579

      Dear Richard, I hate your stinking guts. You make me vomit. You’re scum between my toes. Love, jonathan3579

    • squiddy20

      You’re just bitter because you don’t have 4.0.4 on your “pimp slapping”, “BOSS” Galaxy Nexus. Grow the hell up.

    • Steam

      So, you talk sh*t when you think all is well, then you’re an apologist/excuse maker when it doesn’t. Or, you say something incredibly stupid, like “Htc will make sure all goes well people just need to chill.” regarding something HTC has absolutely zero control over.
      http://androidandme.com/2012/03/smartphones-2/launch-of-htc-one-may-be-delayed-by-qualcomm-s4-production-halt/
      Do you even know the difference between 4.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, etc? No? I didn’t think so. Like everything else, you just think that whatever Richard has is the best because you live in a sick fantasy world where you “push up, quick like” on phones. You think they’re your family, you talk to them and applaud them, have sickening fantasies about them, think they’re status symbols (they probably are in your neighborhood), and everyone who has a phone that isn’t mental-case approved, it’s “useless”.
      Like I said before, Richard, ignorance is one thing, but wanton stupidity is quite another, and should be beneath even you.
      Honestly, I am starting to wonder if you ever even owned a smartphone. You can’t spell, and I’ve never seen one that didn’t have spell-check, you really know absolutely nothing about them; you just read something on the internet at your soup kitchen, then go to literally every android site on the internet (until you get yourself banned), and talk sh*t about how awesome your current legendary/pimp-slapping (fill in ridiculous adjective here), your “phone” is, and insult anyone and everyone who doesn’t agree with you. You also go on to say that you have over 40 movies, 1000- pictures, hundreds of apps and game, yet you’ve only used ~6GB. That looks to me like 1)Grade A bullsh*t, and 2) massive over-compensation for something, and it isn’t just your basement/homeless/bum/piss/basement issues.

  • Jason

    Everyone needs to see the big picture. T-Mobile wont release the update until after the release of the HTC one S, They want that phone to be the FIRST Android 4.0 phone on the network. Otherwise they lose out on money. The “REP” says HTC an T-Mobile what “us” the customer to be happy?? REALLY?? Then why did they release the Sensation 4G with it’s current (always reloading) crap OS/Sense 3.0??? It’s not about the happiness of the current customer, it’s about making money on NEW customers!

  • Justin

    I’m glad they actually notified us about the set back, this is actually good news. Hopefully, the update will run smooth with no bugs when we do finally get it. I’m just happy it’s being supported by the Sensation.

  • Nathan D.

    Well at least they came clean and told people up right that it wasn’t going to plan, so they at least get credit for that.

  • Galen20K

    I seriously doubt that this “rep” is (rep)utable, this was nothing in the Official T-Mobile forums. The only thing it says is that it won’t be released in March which only has one more day, for all we know it could be released within a week. I don’t really think this person who made this statement is official or that they really even know what they’re talking about. We all know how people love to create waves.

  • manny

    T-mobile piece of shit. They start playing with customers.that’s really stupid.

  • Brett

    My sensation 4G has not got the up date. Who cares? Not me. 4.0, 5.0, 137.7.34 I don’t care when it comes it comes if this person is a good source for information or not it does not matter. Everyone needs to chill the **** out. All I want is 4.0 to be bug free.

  • sean

    Omg who cares about the sensation, the amaze is the better of the 2, that should get updated first

    • http://htcsource.com Nick Gray

      It is a better phone, but there are far more Sensation 4G owners out there since it’s been on the market for longer.

  • Dane

    I hate 2 say it but the amaze is so slow its not even funny.

  • Dane

    I hope the sensation gets the Ics 4.0 update in a couple weeks…

  • Tracy Leeks

    As bad as I want 4.0, I also want it to run without any problems. I’m willing to wait another few weeks to have it perfect. At least T-Mobile came clean for once.

  • Jesse

    Yah this is crappie. I’ve been lied too every step of the way with tmobile. From this rom update all the way to the crappie 2g coverage I get in my area. Funny when I bought my sensation I was promised 4g where I live and all I’ve ever seen is 2g on at & t network. Called tmobile on this several times and was told if you don’t like the service change providers. I love getting roped into a 2 year contract with sweet talk and then talked to like a piece of crap afterwards.

  • mike

    i believe tmo is waiting for the release of the htc one s phone..they want that phone to carry ics 1st..and not mess up their marketing scheme…but after thst ics will be released for sensation

    • mo

      I agree

  • can’t think of a name

    This better not be another CLIQ incident….

  • Jamie

    Maybe if they get rid of their bloatware completely – we might get it sooner