May 16 AT 9:51 AM Nick Gray 108 Comments

T-Mobile HTC Sensation 4G Android 4.0 update now available – Amaze 4G update scheduled for May 21

ice-cream-sandwich-android-300-tall-stripes

Android 4.0 for the T-Mobile HTC Sensation 4G is finally here. To initiate the download, press Menu > Settings > About Phone > HTC Software Updates > Check and follow the instructions to download and install the new build. The HTC Sensation 4G’s Android 4.0 update can downloaded over T-Mobile’s 3G/HSPA+ network, but we suggest connecting your phone over Wi-Fi to download the update a little faster.

Additionally, the Android 4.0 update for the T-Mobile HTC Amaze 4G is expected to become available for download beginning May 21. This new bit of information comes directly from T-Mobile’s PR agency this morning and will most likely be reflected on the Amaze 4G support page later today.

As with the other Android 4.0 updates that HTC has been rolling out, users should expect quite a few new features in Ice Cream Sandwich with improvements to multi-tasking, face unlock, new browser capabilities, and access to Android 4.0 applications like Google’s Chrome browser.

New Android 4.0 features

  • Android 4.0 (Ice Cream Sandwich)
  • Sense 3.6
  • System bar enhancements to easily view recent apps.
  • Re-sizeable widgets
  • Lock screen actions including pull down notifications and adjust volume while device is locked
  • Data usage controls
  • Face Unlock
  • Home screen folders
  • Improved battery life

The Android 4.0 update for the HTC Sensation is a lot later than what we were originally promised, but we’re sure T-Mobile’s HTC Sensation 4G owners are ecstatic to receive the Ice Cream Sandwich update with the new HTC Sense 3.6 UI improvements.

So what are you waiting for? Download the Android 4.0 update for the Sensation 4G and be sure to let us know how the process goes and what you think of all the new features. We’re curious to know if the T-Mobile HTC Sensation 4G will receive the same performance improvements we’ve seen on other HTC devices which have been updated to Android 4.0.

Nick is a tech enthusiast who has a soft spot for HTC and its devices. He started HTCsource.com (the first HTC blog) back in 2007 and later joined the Android and Me family in the summer of 2010.

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  • thechad

    Finally the wait is over! Upgraded this morning at 1:30am. (woke up to pee and decide to see if it was available. For once i am glad i had to go pee in the middle of the night) Very Excited!

    • Tangent

      Ha, did the same except at 5am :-p

    • blizzorhacksor

      Im playing Diablo 3 on my smartphone waiting for android 5.0 jim beam servers are down again error 37

      • mzxnbcwy

        Although its price is relatively cheap! But I still recommend this one! Ainol Novo 7 Tornados Android 4.0 Tablet PC http://weba.im/02104

    • ska

      Got update 16th July 2012 in the UK for my STANDARD HTC sensation. Working great. Much better!

      • eriks

        Update htc sensation 710

  • Tangent

    Got this first thing this morning. So far I’m extremely happy with it. The only issue I’ve come across so far is that if I’m replying to an email in Dolphin HD, I’ll type and then a few seconds later the text will jump down the page and the first few words disappear… I have no idea if that’s due to ICS, Dolphin HD, or Swype…

  • Justin

    so wheres the sgs2 update that was promised 2 days ago? any word on that?

  • Ruben Alvarez

    Meh, CM9, and OpenSensation before that, took care of updating my phone. Why wait for T-Mobile? I am sure that there are less bugs and quirks on CM than this “official” build, Tangent. I use Dolphin, Swype, and ICS and have no issues.

  • tarwin

    I installed it at around 2am (from what I saw it became available at midnight pacific time, 2 where i live). The good thing about not being able to ssleep is that I didn’t have to deal with a lengthy OS update while rushing off to work.

    I haven’t finished testing it out nor exploring it. My battery is almost dead after about three hours but I’m hoping that’s more because of playing around with it and playing desert winds outside with full brightness.

    Video playback (hardware accelerated) seems much improved (1080p) and game graphics are also much better. I also like the new live wallpapers :-P

    This should keep me from trying to upgrade any time soon (I had almost given in to the temptation of buying the HTC One X…).

    One more curious observation, in the gallery there is an output option. I don’t remember seeing it there before (music player yes). It’s there for both video and pictures. I wonder if it would have basic functionality with the HTCmedia link HD (not mirroring and definitely not as versatile nor multitasking as the One series, just basic DLNA playback).

  • H

    Haven’t checked for weeks, but decided to check this morning for some reason. I guess I have a sixth sense for this haha.

    • dVyper

      Your update sense was tingling?

      • Tangent

        Maybe his Sense sense?

  • bb

    Samsung, Sony, LG and Motorola need to step their game up!

    • http://htcsource.com Nick Gray

      So true. The Sensation 4G update was 45 days late, but it’s still here sooner than the competition.

  • nathan

    I have a HTC sensation the first one I UK version I don’t have ics in uk will I get or not

    • Bpear96

      Try manually checking for update, if that doesnt work you can use the official RUU from here http://forum.xda-developers.com/showthread.php?t=1142417 which is a method of updating, by plugging phone into PC and running the RUU .exe, its right from HTC and no root/BL unlock is required :D. BTW the europe htc sensation ICS update has been OTA for the while now, not sure why you haven’t got it..

    • http://htcsource.com Nick Gray

      You should have received your update back in March. is your device carrier branded?

      • David

        I have a branded t-mobile HTC sensation it is unlocked and I still haven’t recieved the update. Any news on the UK update date or not?

        • Jeet

          I’m in the same boat (I live in Canada, and am with mobilicity using T-mobiles unlocked Sensation 4G). You have to manually check for the update.

          Go to Settings->About Phone->Software Updates and click “Check Now” button at the bottom.

      • nathan

        Yes

  • Mark

    How long does the install take? My phone has been on the same screen since starting the install for the past 45 minutes.

    • Tangent

      That’s a lot longer than it took mine. Start to finish (downloading from fast wifi) took roughly half an hour.

    • George

      My download was on pause for the longest time and it gave me the option of discarding the download. When I started the download again, everything went smoothly. I’m ready to explore my new toy!

  • stephen jackson

    This was available at about 12:15. It’s simply awesome!

  • Ironzey Lewis

    Any word on tethering?

    • Mark

      You gotta pay the $14.99

      • Danizdaman0506

        yeah you were screwed buddy

    • Jeet

      I have a Tmobile Sensation 4G, but it is unlocked and I am using a different carrier. The tethering worked fine for me after i did the T Mobile upgrade to ICS. Note: ICS upgrade did alter my APN settings (i had to delete my APNs and reconfigure them).

  • bryan

    I updated my htc sensation and now i cant see my widgets in the settings. any help?

    • nadz_5

      Anyone have issues retrieving regular SMS messages after the install? It tells me to please wait…for up to 10 mins until my phone times out

      • Nic

        Yes, I am having the same problem, updated my phone 3 hours ago and still unable to access SMS messages, just seeing the ‘please wait’ message.

      • james

        yea i’m getting this problem too, anyone got a fix yet??

      • Scott

        Glad I am not the only one with this issue.

      • danielle

        Also had this problem. After leaving it for half an hour, managed to get the main message screen to load. Now having the same problem again trying to access individual messages! Been stuck on “Loading…” for an hour and a half now.

        • khadaffy

          i’m having the same issue my sms is stuck on please wait its fustrating all i can do is look for the person dial the number real quick then hold on it in phone app and choose send sms from there ughh its fustrating im hating this any hot fix for this yet im using amaze 4g just updated today

      • Linda

        I figured it out. What you have to do is not allow your phone to sleep while the screen says please wait. Once it sleeps, it gets put on hold. Go to settings, display, and click where it says never allow sleep. Then go back to the message screen where it still says please wait and after maybe ten minutes it should load. I have over 10k messages.

        • jen s.

          Thanks muchly, Linda, worked like a charm.

        • J

          All you have to do is turn off your sleep mode. You do not have to do the “Let it go to sleep first” part. Linda is correct about it putting the process on hold. If you just turn off the “Go to sleep” function as Linda stated and let it sit there and work with your messages for as long as it takes then it will clear up the issue.

      • Shahmeer

        Yup just let it load once around 15-20 minutes then it works in less than a second you
        gotta be paitent

      • sameer

        yes, its taking too long to load messages, any help over here

  • Danizdaman0506

    im not downloading it. it disables tethering feature. which i use alot.

  • Brian

    I can not figure out how to use the volume button that is suppose to be able to adjust the volume while the phone is locked. Does it only work if there is audio playing or can you do it just to turn the ringer volume down. Thanks

    • Ruben Alvarez

      Just while listening to music.

    • christopher

      just make sure u dont have any type of lock on it and just raise the volume and u can control it from there

  • A.J.

    Downloaded and installed ICS this morning, May 15 2012, on my HTC Sensation 4G. Still toying and playing with it, but I like the improvements so far. HTC Sense UI appears to be little changed. Can’t wait to upgrade my wife’s Sensation 4G tonight.

  • A.J.

    Correction, May 16, 2012.

  • moses mwangi

    finally we are here,am downloading as i write this and cant wait to see what improvement i will see.

  • juan carratero

    does the dock bar change or its still the original one?

    • Tangent

      It’s changed. It has a central “All Apps” button, and spots for 4 user selectable ones; 2 on either side. Here’s what it looks like: http://imageshack.us/photo/my-images/339/sensationnew540x480.jpg/

      • juan carratero

        i like the old one better it gives me that htc sense feel now after the update it looks like any other andriod phone im stay with the old version thanks by the way

  • Nathan D.

    Finally, I have a friend that downloaded it and it took him a while to download but he went from hating his phone to loving it.

  • TriggerTreats

    My phone has rebooted itself half a dozen times over the past 20 minutes since I updated. Is anyone else having problems with theirs post-install?

    • Luka

      When I try downloading it it takes me to a screen with a triangle and an “!” in it, with the green android.

      Is this what everyone else got too?

      • Tangent

        I saw a couple of screens like that during the update process…

      • Red

        I get a red ? above the phone when I install, then it says something about a corrupted filed. I scan my entire phone and I get nothing

  • Dee

    Having Problems with Wifi. Phone says wifi not in range. detects sometimes and doe not connect.

  • Alice

    Has someone tried downloading a hotspot for the sensation uograded, and is working?

  • Tangent

    If you’re a Dropbox user you can get an extra 3GB storage for 12 months… I just was browsing my Dropbox files and a few minutes into it I got an email about “thanks for supercharging your HTC phone with Dropbox”; went and signed in to their web page, and sure enough I’m now up to 5.75GB…

  • Chris Conrad

    updated this morning. My phone automatically updated to lookout premmium by sending 3 e-mails requesting update. The to fields all had random letters typed in it. Wow that was 29.99 I didn’t want to spend. I had to cacel that upgrade. My wi-fi keeps dropping its signal at home, never had this problem before upgrade. Phone runs hotter and battery life is no better than before.

  • Chris Conrad

    forgot two more important issues. lost my pictures and mp3′s during update.

  • Marcofromda510

    Dear T-Mobile,

    I am tired of being neglected and ignored,

    -a MyTouch 4G Owner

  • angelo

    I upgraded my Sensation 4G, but cannot see all the promised improvements. Am I doing something wrong, or are features dependant on the smartphone? Anybody please help!

  • Tim

    I get the triangle with the ! too. Mine is rooted but should that be an issue? Eh well I purchased the unlocked Galaxy Nexus cause this thing was a piece of crap so seems like it was a good investment since I can’t update.

    • Jamyz

      I am having the same problem… Left my phone with the triangle with the !and went to sleep.. three hours later… it’s still there.. Mine is rooted as well :/ … Any Idea what I can do ?

      • Jeet

        Click on the triangle and drag down… it will give the detailed error. My triangle said “Please re enter facebook password”…

        So it might not be a big deal.

  • Ashley

    I just tried to update mine and it’s still not working. Do I have to wait until the 21st?

  • JR

    I should have checked around first ICS disabled my free hotspot now its 14.99 so no more tablet :(

  • gustavo reyes

    le pongo actualizar, se apaga y se inicia con un triangulo con un “!” y un androide azul y asi se queda, no se que pasa…………. alguien que me ayude ?? gracias a todos

  • Jesse

    Man, I am so glad I read these comments. I was going to upgrade my Amaze on the 21st, but not now due to the hotspot not working. Use my tablet way to much to give that up. Sucks as I really wanted to try this.

  • Pawel8771

    My dad has the sensation and got this update. After the update his phone started to be slow and everytime he goes to the home screen it loads for a while. I have the amaze and i hope that i wont have the same problem.

    • Carmela

      I have the exact same problem! and its so frustrating the HTC loading screen will come up every time I click the “home” or “options” button -_- this is driving me crazy I never thought this update would be bad for my phone

      • Daniel

        Me too! It’s driving me nuts! Is there any way to go back to the previous version? If anyone has a solution let me know please! Thanks!

        • Deidre

          This is also happening to my phone. I walked into t-mobile and the lady gave me an updated sim card, thinking that that will work. We turned the phone back on and it still unfortunately did the same thing. I can be on any app, email, messages, phone call, and when I press the home button, it goes to the white HTC screen and then it says loading right after. The lady said something like, the Ice Cream Sandwich update isn’t compatible with the Sensation 4g. Wtf. So ridiculous. I was hoping to see some solutions on here. Btw, for about a good 10 minutes after doing a force reset, it didnt do it. And then it happened again as of today.

  • tmoore4075

    I accidently posted not logged in and was one of the people with the ! in the triangle. Still not working. So whatever. Unlocked Nexus is the way to go.

  • oleg

    After Downloaded, my HTC Sensation 4G restarted and it’s freezes with the HTC screen on it for about 3 hours, don’t respond to any touches. Is the installation can take so long? more than 3 hours?

  • Raymond

    Also had this problem. After leaving it for half an hour, managed to get the main message screen to load. Now having the same problem again trying to access individual messages! Been stuck on “Loading…” for an hour and a half now.
    MESSAGES APPS NO WORKING…

  • ala

    Go to settings > storage > make more space > and adjust your text message settings. Your device likely has too many messages. I had this problem and changed the settings to delete older messages and to only store a certain number of messages in the threads. I was then able to access my messages and delete a bunch of threads I didn’t need anymore to clear more memory. Hope this helps!

    • Mary

      I’ve been having the same problem with my HTC Sensation 4G but I don’t want to lose any of my sms and mms, is there any way I can keep it or back it up?

      • ala

        Access your messages, then press menu and you’ll see an option to back them up to your sd card if you have one.

  • Junior Jazz

    Tenho o HTC Sensation 4G após a actualização para a nova versão do android 4.0.1 não consigo conectar-me a qualquer rede via wi-fi. Alguem me pode ajudar…!!!

  • Junior Jazz

    Tenho o HTC Sensation 4G após a actualização para a nova versão do android 4.0.1 não consigo conectar-me a qualquer rede via wi-fi. Alguem me pode ajudar…!!!

  • ken

    Really great phone! Very helpful information, I’m very glad I found this site!

  • rsobers24

    Give me Sense 4.0 ? it looks a lot better than 3.6!!

  • Kelseydairo

    My HTC Sensation 4G with T-Mobile always go screen blank with white background and HTC on the screen and after few second it will say loading which sometimes take like 30 seconds to a minute. Very irritating when that happen and have to wait to allow it to reload. is anyone out there having the issue? How can this be rectified?

  • naomi

    i just updated mine and it messed up my phone//i cant access my text messages and my phone just keeps resetting

  • Dave

    I updated my amaze with the android 4.0 and the Wi Fi changes are horrible…when my phone goes out of range of a WiFi network it disconnects from the wifi network of course but when I re-enter the network I was on my phone doesn’t automatically reconnect..I have to go into settings and turn WiFi off then back on for it to reconnect to the network..before the upgrade I didn’t have to do this …my phone would simply connect to any open WiFi network and any saved WiFi network if I was in range

  • Stefano

    I updates my sensation 4G to ics 4.0.3 and sense 3.6 and I have the problem with wifi. error is out of range. could anyone help with instruction or helpful links? thank you

  • annastasia

    Hey i have a question if anyone could help me… I got the new 4.0.3 android upgrade beginning of the week and ever since my htc sense 3.6 isnt working. Wont connect to fb or any other acct its linked too. Ever couple mins error messages pop up its so annoying! Anyone know how to fix? Please helpp me:)

  • katie

    My phone simply does not have the system update check button…I went menu,settings,about phone and it doesn’t say anywhere to check for updates…any help? HTC sensation 4g

  • steve

    Hi, I got the upgrade last night, but unfortunately all my videos and photos were wiped off! They were of family and friends and I just don’t know how to retrieve them? Can anybody help me out here? Thanks.

  • sheila

    I was told that you just have to reboot your phone to try to get photos and music back. It worked for me.

  • sheila

    For the text problem I just got this app called Go SMS pro. You keep the same number and you get the same text threads. Better then nothing

  • Randy

    Nothing but problems with sensation since the download, phone drops, screen freezes, cannot get my hotspot to work and I’ve tried everything. Email issues I never had before,,,more to come…

  • mani

    Updated to ics, had issue with home screen loading for 20 secs, not able add widgets through personalize settings. Any fix expected as I come across similar comments from 4g users.

  • Dan

    For some reason I can’t upgrade. When I run the HTC Software update, it just keeps spinning with out finishing. Has anyone else seen this? I did root my phone and I am running the stock rom.

  • NikkiC

    Issues, Issues…everytime I go back to the home screen, HTC screen comes up and has to load my home page again, VERY ANNOYING.

    • Deidre

      I have that too. T-mobile lady said the Ice Cream Sandwich isn’t compatible with the HTC Sensation 4g ):<

  • Nchima

    Okay im pissed off now. I just got a tmobile sensation 4g last week. I’ve been trying to update it get the OTA ICS update but i cant find that option on my phone. i wen to settings->about phone but there is no check for update option.
    What could the problem be? Could it be the fact that it is rooted, or that im not in usa, or some other stupid reason?

  • Essumang desmond

    How can I update my HTC sensation help me pleas .

  • Essumang desmond

    I can’t use my HTC sensation to go play store , has any one too seen this before.

  • Abraham

    Please my HTC sensation 4g WiFi is not working..If I turn it on,it tells me disconnected but it will be still on…Please this has made me to do master reset but still the WiFi is not working…I need help..
    Please u can email on abrahambolaji@gmail.com

  • damion

    I updated my sensation to 4.0.3 and I can’t get any 4g connection all I’m getting is 2g, how do I fix it

  • hilary

    my htc android version is stil on 2.3.4 i tried updating but it keeps telling me my phone is up to date…help me out here.what can i do?

  • zeb

    is htc sensation new software is available……?

  • Razki

    my using htc sensation 4G and my Wi-Fi is not turning on. how can do that

  • Razki

    my using htc sensation 4G and my Wi-Fi is not turning on. how can I do that

  • Razki

    my using htc sensation 4G and my Wi-Fi is not turning on. How can I do that ?

  1. Finally the wait is over! Upgraded this morning at 1:30am. (woke up to pee and decide to see if it was available. For once i am glad i had to go pee in the middle of the night) Very Excited!

    • Ha, did the same except at 5am :-p

    • blizzorhacksorGuest 3 years ago

      Im playing Diablo 3 on my smartphone waiting for android 5.0 jim beam servers are down again error 37

      • mzxnbcwyGuest 3 years ago

        Although its price is relatively cheap! But I still recommend this one! Ainol Novo 7 Tornados Android 4.0 Tablet PC http://weba.im/02104

    • skaGuest 3 years ago

      Got update 16th July 2012 in the UK for my STANDARD HTC sensation. Working great. Much better!

  2. Got this first thing this morning. So far I’m extremely happy with it. The only issue I’ve come across so far is that if I’m replying to an email in Dolphin HD, I’ll type and then a few seconds later the text will jump down the page and the first few words disappear… I have no idea if that’s due to ICS, Dolphin HD, or Swype…

  3. JustinGuest 3 years ago

    so wheres the sgs2 update that was promised 2 days ago? any word on that?

  4. Meh, CM9, and OpenSensation before that, took care of updating my phone. Why wait for T-Mobile? I am sure that there are less bugs and quirks on CM than this “official” build, Tangent. I use Dolphin, Swype, and ICS and have no issues.

  5. tarwinGuest 3 years ago

    I installed it at around 2am (from what I saw it became available at midnight pacific time, 2 where i live). The good thing about not being able to ssleep is that I didn’t have to deal with a lengthy OS update while rushing off to work.

    I haven’t finished testing it out nor exploring it. My battery is almost dead after about three hours but I’m hoping that’s more because of playing around with it and playing desert winds outside with full brightness.

    Video playback (hardware accelerated) seems much improved (1080p) and game graphics are also much better. I also like the new live wallpapers :-P

    This should keep me from trying to upgrade any time soon (I had almost given in to the temptation of buying the HTC One X…).

    One more curious observation, in the gallery there is an output option. I don’t remember seeing it there before (music player yes). It’s there for both video and pictures. I wonder if it would have basic functionality with the HTCmedia link HD (not mirroring and definitely not as versatile nor multitasking as the One series, just basic DLNA playback).

  6. HGuest 3 years ago

    Haven’t checked for weeks, but decided to check this morning for some reason. I guess I have a sixth sense for this haha.

  7. bbGuest 3 years ago

    Samsung, Sony, LG and Motorola need to step their game up!

    • So true. The Sensation 4G update was 45 days late, but it’s still here sooner than the competition.

  8. nathanGuest 3 years ago

    I have a HTC sensation the first one I UK version I don’t have ics in uk will I get or not

    • Try manually checking for update, if that doesnt work you can use the official RUU from here http://forum.xda-developers.com/showthread.php?t=1142417 which is a method of updating, by plugging phone into PC and running the RUU .exe, its right from HTC and no root/BL unlock is required :D. BTW the europe htc sensation ICS update has been OTA for the while now, not sure why you haven’t got it..

    • You should have received your update back in March. is your device carrier branded?

      • DavidGuest 3 years ago

        I have a branded t-mobile HTC sensation it is unlocked and I still haven’t recieved the update. Any news on the UK update date or not?

        • JeetGuest 3 years ago

          I’m in the same boat (I live in Canada, and am with mobilicity using T-mobiles unlocked Sensation 4G). You have to manually check for the update.

          Go to Settings->About Phone->Software Updates and click “Check Now” button at the bottom.

      • nathanGuest 3 years ago

        Yes

  9. MarkGuest 3 years ago

    How long does the install take? My phone has been on the same screen since starting the install for the past 45 minutes.

    • That’s a lot longer than it took mine. Start to finish (downloading from fast wifi) took roughly half an hour.

    • GeorgeGuest 3 years ago

      My download was on pause for the longest time and it gave me the option of discarding the download. When I started the download again, everything went smoothly. I’m ready to explore my new toy!

  10. stephen jacksonGuest 3 years ago

    This was available at about 12:15. It’s simply awesome!

  11. Any word on tethering?

    • MarkGuest 3 years ago

      You gotta pay the $14.99

      • Danizdaman0506Guest 3 years ago

        yeah you were screwed buddy

    • JeetGuest 3 years ago

      I have a Tmobile Sensation 4G, but it is unlocked and I am using a different carrier. The tethering worked fine for me after i did the T Mobile upgrade to ICS. Note: ICS upgrade did alter my APN settings (i had to delete my APNs and reconfigure them).

  12. bryanGuest 3 years ago

    I updated my htc sensation and now i cant see my widgets in the settings. any help?

    • nadz_5Guest 3 years ago

      Anyone have issues retrieving regular SMS messages after the install? It tells me to please wait…for up to 10 mins until my phone times out

      • NicGuest 3 years ago

        Yes, I am having the same problem, updated my phone 3 hours ago and still unable to access SMS messages, just seeing the ‘please wait’ message.

      • jamesGuest 3 years ago

        yea i’m getting this problem too, anyone got a fix yet??

      • ScottGuest 3 years ago

        Glad I am not the only one with this issue.

      • danielleGuest 3 years ago

        Also had this problem. After leaving it for half an hour, managed to get the main message screen to load. Now having the same problem again trying to access individual messages! Been stuck on “Loading…” for an hour and a half now.

        • khadaffyGuest 3 years ago

          i’m having the same issue my sms is stuck on please wait its fustrating all i can do is look for the person dial the number real quick then hold on it in phone app and choose send sms from there ughh its fustrating im hating this any hot fix for this yet im using amaze 4g just updated today

      • LindaGuest 3 years ago

        I figured it out. What you have to do is not allow your phone to sleep while the screen says please wait. Once it sleeps, it gets put on hold. Go to settings, display, and click where it says never allow sleep. Then go back to the message screen where it still says please wait and after maybe ten minutes it should load. I have over 10k messages.

        • jen s.Guest 3 years ago

          Thanks muchly, Linda, worked like a charm.

        • JGuest 3 years ago

          All you have to do is turn off your sleep mode. You do not have to do the “Let it go to sleep first” part. Linda is correct about it putting the process on hold. If you just turn off the “Go to sleep” function as Linda stated and let it sit there and work with your messages for as long as it takes then it will clear up the issue.

      • ShahmeerGuest 3 years ago

        Yup just let it load once around 15-20 minutes then it works in less than a second you
        gotta be paitent

      • sameerGuest 3 years ago

        yes, its taking too long to load messages, any help over here

  13. Danizdaman0506Guest 3 years ago

    im not downloading it. it disables tethering feature. which i use alot.

  14. BrianGuest 3 years ago

    I can not figure out how to use the volume button that is suppose to be able to adjust the volume while the phone is locked. Does it only work if there is audio playing or can you do it just to turn the ringer volume down. Thanks

    • Just while listening to music.

    • christopherGuest 3 years ago

      just make sure u dont have any type of lock on it and just raise the volume and u can control it from there

  15. A.J.Guest 3 years ago

    Downloaded and installed ICS this morning, May 15 2012, on my HTC Sensation 4G. Still toying and playing with it, but I like the improvements so far. HTC Sense UI appears to be little changed. Can’t wait to upgrade my wife’s Sensation 4G tonight.

  16. A.J.Guest 3 years ago

    Correction, May 16, 2012.

  17. moses mwangiGuest 3 years ago

    finally we are here,am downloading as i write this and cant wait to see what improvement i will see.

  18. juan carrateroGuest 3 years ago

    does the dock bar change or its still the original one?

  19. Finally, I have a friend that downloaded it and it took him a while to download but he went from hating his phone to loving it.

  20. My phone has rebooted itself half a dozen times over the past 20 minutes since I updated. Is anyone else having problems with theirs post-install?

    • LukaGuest 3 years ago

      When I try downloading it it takes me to a screen with a triangle and an “!” in it, with the green android.

      Is this what everyone else got too?

      • TangentGuest 3 years ago

        I saw a couple of screens like that during the update process…

      • RedGuest 3 years ago

        I get a red ? above the phone when I install, then it says something about a corrupted filed. I scan my entire phone and I get nothing

  21. DeeGuest 3 years ago

    Having Problems with Wifi. Phone says wifi not in range. detects sometimes and doe not connect.

  22. AliceGuest 3 years ago

    Has someone tried downloading a hotspot for the sensation uograded, and is working?

  23. If you’re a Dropbox user you can get an extra 3GB storage for 12 months… I just was browsing my Dropbox files and a few minutes into it I got an email about “thanks for supercharging your HTC phone with Dropbox”; went and signed in to their web page, and sure enough I’m now up to 5.75GB…

  24. Chris ConradGuest 3 years ago

    updated this morning. My phone automatically updated to lookout premmium by sending 3 e-mails requesting update. The to fields all had random letters typed in it. Wow that was 29.99 I didn’t want to spend. I had to cacel that upgrade. My wi-fi keeps dropping its signal at home, never had this problem before upgrade. Phone runs hotter and battery life is no better than before.

  25. Chris ConradGuest 3 years ago

    forgot two more important issues. lost my pictures and mp3′s during update.

  26. Dear T-Mobile,

    I am tired of being neglected and ignored,

    -a MyTouch 4G Owner

  27. angeloGuest 3 years ago

    I upgraded my Sensation 4G, but cannot see all the promised improvements. Am I doing something wrong, or are features dependant on the smartphone? Anybody please help!

  28. TimGuest 3 years ago

    I get the triangle with the ! too. Mine is rooted but should that be an issue? Eh well I purchased the unlocked Galaxy Nexus cause this thing was a piece of crap so seems like it was a good investment since I can’t update.

    • JamyzGuest 3 years ago

      I am having the same problem… Left my phone with the triangle with the !and went to sleep.. three hours later… it’s still there.. Mine is rooted as well :/ … Any Idea what I can do ?

      • JeetGuest 3 years ago

        Click on the triangle and drag down… it will give the detailed error. My triangle said “Please re enter facebook password”…

        So it might not be a big deal.

  29. AshleyGuest 3 years ago

    I just tried to update mine and it’s still not working. Do I have to wait until the 21st?

  30. JRGuest 3 years ago

    I should have checked around first ICS disabled my free hotspot now its 14.99 so no more tablet :(

  31. gustavo reyesGuest 3 years ago

    le pongo actualizar, se apaga y se inicia con un triangulo con un “!” y un androide azul y asi se queda, no se que pasa…………. alguien que me ayude ?? gracias a todos

  32. JesseGuest 3 years ago

    Man, I am so glad I read these comments. I was going to upgrade my Amaze on the 21st, but not now due to the hotspot not working. Use my tablet way to much to give that up. Sucks as I really wanted to try this.

  33. My dad has the sensation and got this update. After the update his phone started to be slow and everytime he goes to the home screen it loads for a while. I have the amaze and i hope that i wont have the same problem.

    • CarmelaGuest 3 years ago

      I have the exact same problem! and its so frustrating the HTC loading screen will come up every time I click the “home” or “options” button -_- this is driving me crazy I never thought this update would be bad for my phone

      • DanielGuest 3 years ago

        Me too! It’s driving me nuts! Is there any way to go back to the previous version? If anyone has a solution let me know please! Thanks!

        • DeidreGuest 3 years ago

          This is also happening to my phone. I walked into t-mobile and the lady gave me an updated sim card, thinking that that will work. We turned the phone back on and it still unfortunately did the same thing. I can be on any app, email, messages, phone call, and when I press the home button, it goes to the white HTC screen and then it says loading right after. The lady said something like, the Ice Cream Sandwich update isn’t compatible with the Sensation 4g. Wtf. So ridiculous. I was hoping to see some solutions on here. Btw, for about a good 10 minutes after doing a force reset, it didnt do it. And then it happened again as of today.

  34. I accidently posted not logged in and was one of the people with the ! in the triangle. Still not working. So whatever. Unlocked Nexus is the way to go.

  35. olegGuest 3 years ago

    After Downloaded, my HTC Sensation 4G restarted and it’s freezes with the HTC screen on it for about 3 hours, don’t respond to any touches. Is the installation can take so long? more than 3 hours?

  36. RaymondGuest 3 years ago

    Also had this problem. After leaving it for half an hour, managed to get the main message screen to load. Now having the same problem again trying to access individual messages! Been stuck on “Loading…” for an hour and a half now.
    MESSAGES APPS NO WORKING…

  37. alaGuest 3 years ago

    Go to settings > storage > make more space > and adjust your text message settings. Your device likely has too many messages. I had this problem and changed the settings to delete older messages and to only store a certain number of messages in the threads. I was then able to access my messages and delete a bunch of threads I didn’t need anymore to clear more memory. Hope this helps!

    • MaryGuest 3 years ago

      I’ve been having the same problem with my HTC Sensation 4G but I don’t want to lose any of my sms and mms, is there any way I can keep it or back it up?

      • alaGuest 3 years ago

        Access your messages, then press menu and you’ll see an option to back them up to your sd card if you have one.

  38. Junior JazzGuest 3 years ago

    Tenho o HTC Sensation 4G após a actualização para a nova versão do android 4.0.1 não consigo conectar-me a qualquer rede via wi-fi. Alguem me pode ajudar…!!!

  39. Junior JazzGuest 3 years ago

    Tenho o HTC Sensation 4G após a actualização para a nova versão do android 4.0.1 não consigo conectar-me a qualquer rede via wi-fi. Alguem me pode ajudar…!!!

  40. kenGuest 3 years ago

    Really great phone! Very helpful information, I’m very glad I found this site!

  41. rsobers24Guest 3 years ago

    Give me Sense 4.0 ? it looks a lot better than 3.6!!

  42. KelseydairoGuest 3 years ago

    My HTC Sensation 4G with T-Mobile always go screen blank with white background and HTC on the screen and after few second it will say loading which sometimes take like 30 seconds to a minute. Very irritating when that happen and have to wait to allow it to reload. is anyone out there having the issue? How can this be rectified?

  43. naomiGuest 3 years ago

    i just updated mine and it messed up my phone//i cant access my text messages and my phone just keeps resetting

  44. DaveGuest 3 years ago

    I updated my amaze with the android 4.0 and the Wi Fi changes are horrible…when my phone goes out of range of a WiFi network it disconnects from the wifi network of course but when I re-enter the network I was on my phone doesn’t automatically reconnect..I have to go into settings and turn WiFi off then back on for it to reconnect to the network..before the upgrade I didn’t have to do this …my phone would simply connect to any open WiFi network and any saved WiFi network if I was in range

  45. StefanoGuest 3 years ago

    I updates my sensation 4G to ics 4.0.3 and sense 3.6 and I have the problem with wifi. error is out of range. could anyone help with instruction or helpful links? thank you

  46. annastasiaGuest 3 years ago

    Hey i have a question if anyone could help me… I got the new 4.0.3 android upgrade beginning of the week and ever since my htc sense 3.6 isnt working. Wont connect to fb or any other acct its linked too. Ever couple mins error messages pop up its so annoying! Anyone know how to fix? Please helpp me:)

  47. katieGuest 3 years ago

    My phone simply does not have the system update check button…I went menu,settings,about phone and it doesn’t say anywhere to check for updates…any help? HTC sensation 4g

  48. steveGuest 3 years ago

    Hi, I got the upgrade last night, but unfortunately all my videos and photos were wiped off! They were of family and friends and I just don’t know how to retrieve them? Can anybody help me out here? Thanks.

  49. sheilaGuest 3 years ago

    I was told that you just have to reboot your phone to try to get photos and music back. It worked for me.

  50. sheilaGuest 3 years ago

    For the text problem I just got this app called Go SMS pro. You keep the same number and you get the same text threads. Better then nothing

  51. RandyGuest 3 years ago

    Nothing but problems with sensation since the download, phone drops, screen freezes, cannot get my hotspot to work and I’ve tried everything. Email issues I never had before,,,more to come…

  52. maniGuest 3 years ago

    Updated to ics, had issue with home screen loading for 20 secs, not able add widgets through personalize settings. Any fix expected as I come across similar comments from 4g users.

  53. DanGuest 3 years ago

    For some reason I can’t upgrade. When I run the HTC Software update, it just keeps spinning with out finishing. Has anyone else seen this? I did root my phone and I am running the stock rom.

  54. NikkiCGuest 3 years ago

    Issues, Issues…everytime I go back to the home screen, HTC screen comes up and has to load my home page again, VERY ANNOYING.

    • DeidreGuest 3 years ago

      I have that too. T-mobile lady said the Ice Cream Sandwich isn’t compatible with the HTC Sensation 4g ):<

  55. NchimaGuest 3 years ago

    Okay im pissed off now. I just got a tmobile sensation 4g last week. I’ve been trying to update it get the OTA ICS update but i cant find that option on my phone. i wen to settings->about phone but there is no check for update option.
    What could the problem be? Could it be the fact that it is rooted, or that im not in usa, or some other stupid reason?

  56. Essumang desmondGuest 2 years ago

    How can I update my HTC sensation help me pleas .

  57. Essumang desmondGuest 2 years ago

    I can’t use my HTC sensation to go play store , has any one too seen this before.

  58. AbrahamGuest 2 years ago

    Please my HTC sensation 4g WiFi is not working..If I turn it on,it tells me disconnected but it will be still on…Please this has made me to do master reset but still the WiFi is not working…I need help..
    Please u can email on abrahambolaji@gmail.com

  59. damionGuest 2 years ago

    I updated my sensation to 4.0.3 and I can’t get any 4g connection all I’m getting is 2g, how do I fix it

  60. hilaryGuest 2 years ago

    my htc android version is stil on 2.3.4 i tried updating but it keeps telling me my phone is up to date…help me out here.what can i do?

  61. zebGuest 12 months ago

    is htc sensation new software is available……?

  62. RazkiGuest 8 months ago

    my using htc sensation 4G and my Wi-Fi is not turning on. how can do that

  63. RazkiGuest 8 months ago

    my using htc sensation 4G and my Wi-Fi is not turning on. how can I do that

  64. RazkiGuest 8 months ago

    my using htc sensation 4G and my Wi-Fi is not turning on. How can I do that ?