Nov 16 AT 9:30 AM Taylor Wimberly 93 Comments

Poll: Is your Nexus order on vehicle for delivery today?

ups-truck-630

Today is Nexus day for some of those who ordered their devices from Google Play. The lucky ones have their devices already shipped and on vehicle for delivery today, while others have been moved to backorder and could have to wait three weeks. We have received thousands of comments about Nexus orders over the last couple of days, but we don’t know how many got a device. Vote in our poll and let us know if your device shipped or if you are still waiting.

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

    Most Tweeted This Week

  • J3R3MY_H

    Some folks(like myself) have an order confirmed but have not been sent a shipping email or a back order email.

    • Byron Porter

      i don’t have a shipping or back order email either.. my account shows the charge is still pending, so it may be the later for me.

      • J3R3MY_H

        I signed up for UPS My Choice this morning. You should try it also. It’s a service that sends you an email whenever UPS scans a package with your address on it. I’m hoping to get an email from either UPS or Google today or I’m probably out of luck.

        • nateysmith

          I did the same thing. Supposedly they are still shipping ours if we didn’t get the backorder email.

          • Akhil

            Same here, called up google and she said it says chargeable, which means its under proccessing to be charged. No amount charged yet though. No backorder email either. I’m beginning to think we havn’t been all that lucky.

          • http://www.jaxidian.org/update/ jaxidian

            Mine is still estimated to ship yesterday (i.e. the status has NEVER changed since it first existed).

          • http://www.jaxidian.org/update/ jaxidian

            UPDATE: I just got an email from Google with a UPS Tracking number! Finally!!! *happy dance*

            So if your status is still “Estimated to ship Nov 15″, then hopefully you’ll soon be getting a tracking number too!

        • Byron Porter

          thanks for the tip, i will definitely do that. i just spoke with a google play rep and she informed me that if i hadnt received a back order email yet, then i should good to go (looks like no news is good news at this point). my order is still in processing, because of the high demand. never had an order take this long, but hopefully this helps anyone else that is worried about their order as well.

    • Sébastien

      Same here! At least I am not the only one…

    • Jess B.

      Same here :(

    • Shaun Rayner

      I got BOTH! Goog double ordered because of the madness. Got a BO email then an hour later a tracking number for one package. The other STILL says “Shipping estimate: November 15, 2012″ haha

    • J3R3MY_H

      Got my shipping email at 10:09am CST.

      No shipping info on the UPS site so I’m guessing it will ship today and will arrive no later than Monday.

    • Odie

      I’m a little confused personally. When I ordered the phone, I was told that my card wouldn’t be charged until my phone had shipped. I checked my credit card account, and sure enough, I was charged for it. Now it has disappeared from my transactions history on my credit card as if I never placed the order. Google Wallet shows my transaction as “pending.” What the hell did Google think was going to happened when they sold a superphone for $350? Better to overstock initially than to leave such a bad taste in consumers’ mouths like this. At least they’re shipping them for free. :-\

    • aranea

      I was in your shoes. I called them yesterday and was reassured that if I didn’t get the email it’s going to be shipped. This morning I got a tracking number. It won’t arrive before weekend as I was hoping but it should be here by Monday or Tuesday.

      • aranea

        My phone in in UPS’s hands as of 10 min ago. It’ coming from Louisville, KY. Heyooo!

    • Kenny O

      I am in the same situation as you are. The order just says pending on Google Wallet and I never recieved the back order email. I called in the customer service 3 times, the first two reps told me I was good that I should have received a tracking number yeasterday (11-16). When I never got the tracking info I called back a third time late on 11-16, this time the rep placed me on hold for several minutes to “speak with her supervisor” – when she returned she told me that it was on back order and it would be up to three weeks, but probably sooner. I’m not holding my breath, at this point it comes when it comes; at least I have a stable build of CM10 for my current phone.

    • Kenny O

      Looks like I am in the same situation as you are. The order just says pending on Google Wallet and I never recieved the back order email. I called in the customer service 3 times, the first two reps told me I was good that I should have received a tracking number yeasterday (11-16). When I never got the tracking info I called back a third time late on 11-16, this time the rep placed me on hold for several minutes to “speak with her supervisor” – when she returned she told me that it was on back order and it would be up to three weeks, but probably sooner. I’m not holding my breath, at this point it comes when it comes; at least I have a stable build of CM10 for my current phone…..

  • nateysmith

    I am still waiting to hear whether I am backordered or if my device is going to be shipped. According to the Play Store rep, if you don’t get the backorder email then you should be getting an email with tracking soon.

  • lolo

    I have a combination of both “back ordered” and “pending”. I received the back ordered email yesterday but my status still says pending in Google wallet and has a status of shipping on the 15th in the play store. No clue what’s going on.

  • Bpear96

    I wasn’t able to order a nexus 4, but my 32GB Nexus 7 ordered from Jr.com will be here today :D. With a coupon code and signing up for free Jr rewards my total was $260 for nexus 7, official case and 1 day ups :D

  • Ryan

    I haven’t received an email confirming either way, so a delivery today would be a nice surprise!

  • Nathan

    Wow, it sucks that more people have responded as being in the “backorder” category than “shipped” category :(

  • Sammy

    Got mine yesterday (Germany)

  • Jaywrayson

    I just now got email conformation that my Nexus 4 has been shipped!!! Total surprise!!! I hope this happens to others too!!!

    • Chad

      Did you get a backordered email yesterday as well?

      • Jaywrayson

        No. My Google Play status had said “Pre-Order” for the last couple of days. I never got the back order email. This morning I finally shipping info :)

    • iamXiV92a

      ^^^ I’m curious about this too ^^^

  • thebigwinner

    Ordered a 16gb Tuesday at 8:37am PST, received the confirmation email shortly thereafter. No updates since then. Play Store page still says it’s estimated to ship November 15th, Google Wallet still says pending. I have zero idea when my Nexus 4 will arrive.

    • nateysmith

      I called the almighty Google and they say we (people in the situation you and I are in) will be getting tracking soon. I ordered by 8:33 AM PST

      • thebigwinner

        I haven’t called in, but I’ve been following the xda thread and am hoping this is the case. It’s probably a longshot, but the most ideal scenario I’ve envisioned is UPS shows up with a delivery at some point today (San Francisco) and my shipping email/tracking info is sent to me at some point thereafter.

  • scheitma

    Well my wife’s order was in limbo until now. Email at 10:02 EST stating that the order has been shipped. She ordered around 11:52 EST on Tuesday and never received a back order email or had shipping confirmation until now. So if you’re one of the “lucky” ones to be in limbo, then maybe you should get your tracking # today! Good luck.

  • JLK

    Same for me–USA central time zone, one 8GB N4 on order. Google Wallet says pending. Google Play says est ship date Nov 15 (today is Nov 16). Order details never were emailed to me despite the order details link saying that an email was sent. Did not receive any email about backorders.

    My suspicion is that Google has lost track of what a real order is or what was a glitch and if payment has been made. They’re scrambling to fix their database and don’t want to ship product until they figure the mess out. Just a guess.

  • RonWeez

    literally just got the shipping conformation email i am sooooooo motherf*&%$#@ happy !

    • nateysmith

      I hope to see the same thing shortly. What time was your order in if you don’t mind me asking?

      • RonWeez

        time ? i ordered at 11:42 EST and i just got the conformation at 10:35 am EST 11/16

        • nateysmith

          Maybe mine will be soon. I ordered at 8:33 PST / 9:33 MST. Still haven’t heard.

    • BRAAAIN

      Same here. Got the confirmation email as I was reading this article

  • Jay

    Mine just changed from pending to shipped. If you havent received a backorder notice it seems you still have a good chance of seeing yours soon.

  • shadhussain

    @taylor, it would be interesting to have this poll right on the homepage. i feel that you might get some skewed results since most of the folks commenting on this post got their order in. as of now, it seems that only 20% (myself included) wanted a nexus and couldn’t get it.

    • kkloster

      i am also surprised at how small the percentage is of people that weren’t able to order!

  • Jaywrayson

    If you placed an order and have not received a back order email, THERE’S STILL A CHANCE YOU’LL GET ONE SHIPPED SOON. They’re late with notifying delivery conformations. Just happened to me, so there’s still hope for many of you!!!

  • Ardrid

    Mine (8GB) is on the truck for delivery as of 6.42 AM this morning. Can’t wait!

    • Ardrid

      Delivery confirmation: 2:59 PM.

      I should just leave the damn office right now!

      • Ardrid

        Got home about an hour ago and I have to say this phone is everything I thought it would be and more. It’s incredibly smooth and responsive. Really night and day compared to my Captivate. It’s going back in the box for the interim as I wait for my Solavei SIM to arrive. For all of you still waiting, trust me, it’s worth the wait.

  • tengo

    I spoke too soon — My order was stuck at pending with no backorder email sent, so I answered the poll that my order is ‘pending’…… 10 minutes later I received my shipping confirmation email!

  • ryan

    Just got a notification from my ups choice that it will be delivered today, however the tracking number only shows that the label has been created and estimates a monday delivery. Glad to know my unit has been shipped, but still a little confused

  • RiverSoft

    Bought mine from TMO. I got a tracking number late last night !!! UPS says, Out For Delivery. !!!
    I really should calm down,it’s just a phone, but then I’m coming off the G2X.

  • bluesky

    Ordered an 8GB 11.07 central (gave up on the 16), just got from the UPS guy!

  • kkloster

    the results of this poll are really interesting! i’m surprised at how high the percentage is of people that were able to successfully order a Nexus device. I was on there clicking refresh at 9:00am PST sharp – i continued that all day long, and i was never able to get one. It’s really puzzling (but good!) that so many people were able to order. I was really bummed on the 13th but now… i’m happy for everybody who got an order in. enjoy ‘em!

    • mercado79

      9am was way too late. it went on sale early (about 8:33am pst).

      Thankfully, I had set up this app (see below) to check the site for the word “Stock” every minute starting at 8:30 pst. Otherwise, I’d be in the same situation as you.

      https://play.google.com/store/apps/details?id=de.pjo.android.apps.webchecker

      • kkloster

        but people were reporting that they had successfully submitted orders all day long using “the refresh method” – there were posts from people who had gotten orders in as late as 6:00pm EST. i realize that these late orders may have been the result of a bug in the google play store, but i don’t think that all late orders have necessarily been pushed to backorder status. not to mention the fact that 9am was the widely reported time that the phones were actually supposed to become available. :\

  • James W.

    I received my 16gb about 20mins ago. So happy! Sorry to those who are having problems with their orders. Hang in there!

  • bigmexican

    I am so upset at google…free shipping is not enough they should throw a free something for all of this bullcrap i ordered mine at 940 est and got a backorder e mail while other people who order after that are getting their devices shipped out….: (

    • mercado79

      Exactly. This is what’s odd. They’re definitely not shipping in the order received. It’s all over the place (or so it seems on the XDA thread). I ordered as soon as it went up for sale. No website issues. Clicked through, added to cart, confirmed payment, received email confirmation. And yet, I haven’t heard anything. Talk about frustrating.

      • nateysmith

        Ya, I had my order in at 8:33am PST. Still have not heard as to whether it has shipped. It is hard to play the waiting game.

    • iamXiV92a

      9:47 here – got the back ordered email also :-/

  • Kelly

    Mine is on the truck today, headed to my house. W00T!

    • mercado79

      I just had to stop myself from downranking your post! It’s not your fault, I know…but damn. Where’s my phone! LOL.

  • Alexander drzfr3shboialex

    None I’m waiting for more stock on the 16gb :/

  • Jmo

    Just got my shipping notification!!!

  • Bart

    I just received my UPS tracking number for my Nexus 10 32GB tablet… up till now it was pending and delivery on Nov 15, 2012… Looked at the UPS website and it turns out that the package was already delivered to my house! A whole hour before I got the info from Google that it was shipped!

    I really hope something similar happens with my Nexus 4 order; I did get a alarming “backorder” email, but a contact with Google help replied that according to their records the phone should be delivered on Nov 15th – still hoping…

  • Al

    So, according to this poll, they put for sale more than twice the stock they had. Nice Google, nice. Be evil.

  • Brad

    Mine said the estimated shipping date was the 15th, then today at 11am I got an email saying it shipped. So hoping to get it Monday or Tuesday.

  • chris

    the font on this site is horrible. i liked the old one. This is barely readable.

  • Wesley

    They just dropped off my Nexus 10!

  • Todd Anderson

    My Nexus 4 is in my hand!!

  • thecraigmcrae

    UPS gets to my house at 6pm usually, my girlfriend will get her Nexys 4 16gb tonight. She ordered 10 mins after I did. My order still says “Shipping estimate: November 15, 2012″ under status on the play site. I have already been charged as of the 13th, so I hope that means it has shipped too and the status is just whacky. Only time will tell.

    • Wesley

      I got my notice that they shipped my Nexus 10 just this morning, and when I clicked the UPS tracking number, it showed it had already taken the trip to my city and was out for delivery. Now it is in my home so it’s very possible you could still get it today or tomorrow.

      • thecraigmcrae

        no luck. since saturday delivery is extra, and my gf got hers already, i have no idea where mine is…and i ordered mine before her.

  • profjoe

    I haven’t been home yet, but the wife tells me that my Nexus 10 (32G) has arrived!

  • Ezc

    For those that that received a back-order email yesterday, I might be able to easy your frustration a bit.

    The madness on the 13th put 3 orders in for me and I didn’t get a confirmation email until late afternoon that day. Furious as I am, I sent an email over to the CS rep and ask how many phones and bumpers did I ordered. I didn’t get a response, probably due to the flood of emails they got.

    Then, I got the dreadful back-order email. But, i checked my Google play status, it still say estimate to ship on the 15th and Google Wallet still shown as pending.

    A sign of hope just came in 10 mins ago, the CS rep responded to my email and even said that all the orders are at UPS and they will send out the tracking soon.

    For those that got the back-order email, don’t give up your hope.

    • ezc

      For those that that received a back-order email yesterday, I might be able to easy your frustration a bit.

      The madness on the 13th put 3 orders in for me and I didn’t get a confirmation email until late afternoon that day. Furious as I am, I sent an email over to the CS rep and ask how many phones and bumpers did I ordered. I didn’t get a response, probably due to the flood of emails they got.

      Then, I got the dreadful back-order email. But, i checked my Google play status, it still say estimate to ship on the 15th and Google Wallet still shown as pending.

      A sign of hope just came in 10 mins ago, the CS rep responded to my email and even said that all the orders are at UPS and they will send out the tracking soon.

      For those that got the back-order email, don’t give up your hope.

      • MikeG

        Mine never had a shipping date, just said “complete”. Today Google removed the pending credit card charge on my account… so I don’t expect any phone until the next shipment arrives.

  • Dolomite

    I called today and they told me it should ship by tonight or monday. I sure hope so. I got no letter but still pending. Yesterday they told me it was suppose to ship evening of nov 15.

  • Vance Kromo

    I called UPS on Thursday and v was told I would get the package on Monday but to my surprise I got it today. I am going in Dallas Texas.

  • Ichigo

    My order shipped and expected delivery is monday 11/19 by the end of the day.

  • tahlyn

    Received an email from Google Play today 11/16 11:35am EST saying my Nexus 4 16gb with bumper had shipped. I clicked on the tracking number and the UPS origin scan time was 11:55am EST in Louisville, KY. At 5:12pm EST was the departure scan. The scheduled delivery says delivery by Monday 11/19 by end of day (2nd day air).

    • Jexus

      Yup! I’m in your boat (tracking number, KY, etc) except I ordered from Tmobile telesales. What does “end of day” usually mean? Like the end of the business day (5pm)? or the end of UPS’ business day?

    • tahlyn

      arrived at the UPS Jacksonville hub about 5:30am EST this Saturday morning. Still won’t be getting it until Monday, but at least I know I will be getting it soon.

      • Jexus

        mine is still in KY. It will arrive on Tuesday so I suppose its on a truck right behind yours lol. Ill update when I get an update

      • tahlyn

        left Jacksonville around 10:30pm EST (Sunday, 11/18) so it’s definitely arriving sometime today.

    • tahlyn

      arrived today (Monday, 11/19) around 1pm EST. my first android phone so I’m really looking forward to using it.

  • Andre

    Well, looks like I’m in the same boat as many of you guys. I ordered a Nexus 10 and my order is confirmed, but the status still says: “Expected Ship Date, Nov. 15, 2012″ – it never changed and I have not received a back order email. Some have gotten shipping notification/ tracking number emails but I’m still waiting and I ordered literally when they went on sale or within the first 15-20 mins. :(

  • Richard Thai

    Order Date: November 13, 2012 8:37:33 AM UTC-8
    No tracking number email yet.
    No back order email

    Called CS on 11/14 – You should be receiving a shipping & tracking email by the end of the day or tomorrow morning
    Called CS on 11/15 – You should be receiving a shipping & tracking email by the end of the day or tomorrow evening
    Called CS on 11/16 – You order was just shipped out. Please allow 3-5 business day to receive your Nexus 4. Also anticipate your shipping & tracking email to come by the end of the day.
    Called CS on 11/17- Well since you never got a back order email and haven’t receive your tracking email yet. It means your order got moved to back order, expect it to come within 3weeks. Also we don’t know why your order date change to Nov. 17. Have a nice day.

    (╯°â–¡°ï¼‰â•¯ï¸µ ┻━┻

  • Jexus

    Ordered from T-mobile telesales yesterday afternoon. Tmobile and UPS say my Nexus 4 has shipped and will be here “End of Day” on Tuesday the 20th….I definitely have something to be thankful for this holiday!

  • tagstar

    Just sitting there 10 minutes away…. Doesn’t UPS have service on Saturday?

  • joeykache

    I was literally one of the first couple of people that ordered the phone. I was sitting in my computer science class and just reloading the page every minute. It was exactly 8:33am, pacific time when the phone went on sale. I refreshed, it said add to cart(I added), I checked out and ordered within a matter of 20 seconds of seeing it live. I call BS on any customer service representative who tells anyone that they are processing orders in the order in which everyone ordered them. I purchased right on spot and my order is still on pending. Don’t believe them, they’re just saying it to calm you down.

  • Donnieace

    They should definitely reimburse for the 2 day shipping we were charged. We have no choice but to play the waiting game.

  • Will

    I ordered the 16 GB on the 16th as the 32 was sold out got confirmation on 18th that it shipped gotit today and its so awesome!!

  • mario_1603

    I want the nexus 4, I will wait until January

  1. Some folks(like myself) have an order confirmed but have not been sent a shipping email or a back order email.

    • i don’t have a shipping or back order email either.. my account shows the charge is still pending, so it may be the later for me.

      • I signed up for UPS My Choice this morning. You should try it also. It’s a service that sends you an email whenever UPS scans a package with your address on it. I’m hoping to get an email from either UPS or Google today or I’m probably out of luck.

        • I did the same thing. Supposedly they are still shipping ours if we didn’t get the backorder email.

          • AkhilGuest 2 years ago

            Same here, called up google and she said it says chargeable, which means its under proccessing to be charged. No amount charged yet though. No backorder email either. I’m beginning to think we havn’t been all that lucky.

          • Mine is still estimated to ship yesterday (i.e. the status has NEVER changed since it first existed).

          • UPDATE: I just got an email from Google with a UPS Tracking number! Finally!!! *happy dance*

            So if your status is still “Estimated to ship Nov 15″, then hopefully you’ll soon be getting a tracking number too!

        • thanks for the tip, i will definitely do that. i just spoke with a google play rep and she informed me that if i hadnt received a back order email yet, then i should good to go (looks like no news is good news at this point). my order is still in processing, because of the high demand. never had an order take this long, but hopefully this helps anyone else that is worried about their order as well.

    • SébastienGuest 2 years ago

      Same here! At least I am not the only one…

    • Jess B.Guest 2 years ago

      Same here :(

    • Shaun RaynerGuest 2 years ago

      I got BOTH! Goog double ordered because of the madness. Got a BO email then an hour later a tracking number for one package. The other STILL says “Shipping estimate: November 15, 2012″ haha

    • Got my shipping email at 10:09am CST.

      No shipping info on the UPS site so I’m guessing it will ship today and will arrive no later than Monday.

    • OdieGuest 2 years ago

      I’m a little confused personally. When I ordered the phone, I was told that my card wouldn’t be charged until my phone had shipped. I checked my credit card account, and sure enough, I was charged for it. Now it has disappeared from my transactions history on my credit card as if I never placed the order. Google Wallet shows my transaction as “pending.” What the hell did Google think was going to happened when they sold a superphone for $350? Better to overstock initially than to leave such a bad taste in consumers’ mouths like this. At least they’re shipping them for free. :-\

    • I was in your shoes. I called them yesterday and was reassured that if I didn’t get the email it’s going to be shipped. This morning I got a tracking number. It won’t arrive before weekend as I was hoping but it should be here by Monday or Tuesday.

    • Kenny OGuest 2 years ago

      I am in the same situation as you are. The order just says pending on Google Wallet and I never recieved the back order email. I called in the customer service 3 times, the first two reps told me I was good that I should have received a tracking number yeasterday (11-16). When I never got the tracking info I called back a third time late on 11-16, this time the rep placed me on hold for several minutes to “speak with her supervisor” – when she returned she told me that it was on back order and it would be up to three weeks, but probably sooner. I’m not holding my breath, at this point it comes when it comes; at least I have a stable build of CM10 for my current phone.

    • Kenny OGuest 2 years ago

      Looks like I am in the same situation as you are. The order just says pending on Google Wallet and I never recieved the back order email. I called in the customer service 3 times, the first two reps told me I was good that I should have received a tracking number yeasterday (11-16). When I never got the tracking info I called back a third time late on 11-16, this time the rep placed me on hold for several minutes to “speak with her supervisor” – when she returned she told me that it was on back order and it would be up to three weeks, but probably sooner. I’m not holding my breath, at this point it comes when it comes; at least I have a stable build of CM10 for my current phone…..

  2. I am still waiting to hear whether I am backordered or if my device is going to be shipped. According to the Play Store rep, if you don’t get the backorder email then you should be getting an email with tracking soon.

  3. loloGuest 2 years ago

    I have a combination of both “back ordered” and “pending”. I received the back ordered email yesterday but my status still says pending in Google wallet and has a status of shipping on the 15th in the play store. No clue what’s going on.

  4. I wasn’t able to order a nexus 4, but my 32GB Nexus 7 ordered from Jr.com will be here today :D. With a coupon code and signing up for free Jr rewards my total was $260 for nexus 7, official case and 1 day ups :D

  5. RyanGuest 2 years ago

    I haven’t received an email confirming either way, so a delivery today would be a nice surprise!

  6. NathanGuest 2 years ago

    Wow, it sucks that more people have responded as being in the “backorder” category than “shipped” category :(

  7. SammyGuest 2 years ago

    Got mine yesterday (Germany)

  8. I just now got email conformation that my Nexus 4 has been shipped!!! Total surprise!!! I hope this happens to others too!!!

  9. Ordered a 16gb Tuesday at 8:37am PST, received the confirmation email shortly thereafter. No updates since then. Play Store page still says it’s estimated to ship November 15th, Google Wallet still says pending. I have zero idea when my Nexus 4 will arrive.

    • I called the almighty Google and they say we (people in the situation you and I are in) will be getting tracking soon. I ordered by 8:33 AM PST

      • I haven’t called in, but I’ve been following the xda thread and am hoping this is the case. It’s probably a longshot, but the most ideal scenario I’ve envisioned is UPS shows up with a delivery at some point today (San Francisco) and my shipping email/tracking info is sent to me at some point thereafter.

  10. scheitmaGuest 2 years ago

    Well my wife’s order was in limbo until now. Email at 10:02 EST stating that the order has been shipped. She ordered around 11:52 EST on Tuesday and never received a back order email or had shipping confirmation until now. So if you’re one of the “lucky” ones to be in limbo, then maybe you should get your tracking # today! Good luck.

  11. JLKGuest 2 years ago

    Same for me–USA central time zone, one 8GB N4 on order. Google Wallet says pending. Google Play says est ship date Nov 15 (today is Nov 16). Order details never were emailed to me despite the order details link saying that an email was sent. Did not receive any email about backorders.

    My suspicion is that Google has lost track of what a real order is or what was a glitch and if payment has been made. They’re scrambling to fix their database and don’t want to ship product until they figure the mess out. Just a guess.

  12. literally just got the shipping conformation email i am sooooooo motherf*&%$#@ happy !

  13. JayGuest 2 years ago

    Mine just changed from pending to shipped. If you havent received a backorder notice it seems you still have a good chance of seeing yours soon.

  14. @taylor, it would be interesting to have this poll right on the homepage. i feel that you might get some skewed results since most of the folks commenting on this post got their order in. as of now, it seems that only 20% (myself included) wanted a nexus and couldn’t get it.

  15. If you placed an order and have not received a back order email, THERE’S STILL A CHANCE YOU’LL GET ONE SHIPPED SOON. They’re late with notifying delivery conformations. Just happened to me, so there’s still hope for many of you!!!

  16. Mine (8GB) is on the truck for delivery as of 6.42 AM this morning. Can’t wait!

    • Delivery confirmation: 2:59 PM.

      I should just leave the damn office right now!

      • Got home about an hour ago and I have to say this phone is everything I thought it would be and more. It’s incredibly smooth and responsive. Really night and day compared to my Captivate. It’s going back in the box for the interim as I wait for my Solavei SIM to arrive. For all of you still waiting, trust me, it’s worth the wait.

  17. I spoke too soon — My order was stuck at pending with no backorder email sent, so I answered the poll that my order is ‘pending’…… 10 minutes later I received my shipping confirmation email!

  18. ryanGuest 2 years ago

    Just got a notification from my ups choice that it will be delivered today, however the tracking number only shows that the label has been created and estimates a monday delivery. Glad to know my unit has been shipped, but still a little confused

  19. RiverSoftGuest 2 years ago

    Bought mine from TMO. I got a tracking number late last night !!! UPS says, Out For Delivery. !!!
    I really should calm down,it’s just a phone, but then I’m coming off the G2X.

  20. blueskyGuest 2 years ago

    Ordered an 8GB 11.07 central (gave up on the 16), just got from the UPS guy!

  21. the results of this poll are really interesting! i’m surprised at how high the percentage is of people that were able to successfully order a Nexus device. I was on there clicking refresh at 9:00am PST sharp – i continued that all day long, and i was never able to get one. It’s really puzzling (but good!) that so many people were able to order. I was really bummed on the 13th but now… i’m happy for everybody who got an order in. enjoy ‘em!

    • 9am was way too late. it went on sale early (about 8:33am pst).

      Thankfully, I had set up this app (see below) to check the site for the word “Stock” every minute starting at 8:30 pst. Otherwise, I’d be in the same situation as you.

      https://play.google.com/store/apps/details?id=de.pjo.android.apps.webchecker

      • but people were reporting that they had successfully submitted orders all day long using “the refresh method” – there were posts from people who had gotten orders in as late as 6:00pm EST. i realize that these late orders may have been the result of a bug in the google play store, but i don’t think that all late orders have necessarily been pushed to backorder status. not to mention the fact that 9am was the widely reported time that the phones were actually supposed to become available. :\

  22. I received my 16gb about 20mins ago. So happy! Sorry to those who are having problems with their orders. Hang in there!

  23. I am so upset at google…free shipping is not enough they should throw a free something for all of this bullcrap i ordered mine at 940 est and got a backorder e mail while other people who order after that are getting their devices shipped out….: (

    • Exactly. This is what’s odd. They’re definitely not shipping in the order received. It’s all over the place (or so it seems on the XDA thread). I ordered as soon as it went up for sale. No website issues. Clicked through, added to cart, confirmed payment, received email confirmation. And yet, I haven’t heard anything. Talk about frustrating.

    • 9:47 here – got the back ordered email also :-/

  24. KellyGuest 2 years ago

    Mine is on the truck today, headed to my house. W00T!

  25. None I’m waiting for more stock on the 16gb :/

  26. Just got my shipping notification!!!

  27. BartGuest 2 years ago

    I just received my UPS tracking number for my Nexus 10 32GB tablet… up till now it was pending and delivery on Nov 15, 2012… Looked at the UPS website and it turns out that the package was already delivered to my house! A whole hour before I got the info from Google that it was shipped!

    I really hope something similar happens with my Nexus 4 order; I did get a alarming “backorder” email, but a contact with Google help replied that according to their records the phone should be delivered on Nov 15th – still hoping…

  28. AlGuest 2 years ago

    So, according to this poll, they put for sale more than twice the stock they had. Nice Google, nice. Be evil.

  29. BradGuest 2 years ago

    Mine said the estimated shipping date was the 15th, then today at 11am I got an email saying it shipped. So hoping to get it Monday or Tuesday.

  30. chrisGuest 2 years ago

    the font on this site is horrible. i liked the old one. This is barely readable.

  31. They just dropped off my Nexus 10!

  32. My Nexus 4 is in my hand!!

  33. UPS gets to my house at 6pm usually, my girlfriend will get her Nexys 4 16gb tonight. She ordered 10 mins after I did. My order still says “Shipping estimate: November 15, 2012″ under status on the play site. I have already been charged as of the 13th, so I hope that means it has shipped too and the status is just whacky. Only time will tell.

    • I got my notice that they shipped my Nexus 10 just this morning, and when I clicked the UPS tracking number, it showed it had already taken the trip to my city and was out for delivery. Now it is in my home so it’s very possible you could still get it today or tomorrow.

  34. I haven’t been home yet, but the wife tells me that my Nexus 10 (32G) has arrived!

  35. EzcGuest 2 years ago

    For those that that received a back-order email yesterday, I might be able to easy your frustration a bit.

    The madness on the 13th put 3 orders in for me and I didn’t get a confirmation email until late afternoon that day. Furious as I am, I sent an email over to the CS rep and ask how many phones and bumpers did I ordered. I didn’t get a response, probably due to the flood of emails they got.

    Then, I got the dreadful back-order email. But, i checked my Google play status, it still say estimate to ship on the 15th and Google Wallet still shown as pending.

    A sign of hope just came in 10 mins ago, the CS rep responded to my email and even said that all the orders are at UPS and they will send out the tracking soon.

    For those that got the back-order email, don’t give up your hope.

    • For those that that received a back-order email yesterday, I might be able to easy your frustration a bit.

      The madness on the 13th put 3 orders in for me and I didn’t get a confirmation email until late afternoon that day. Furious as I am, I sent an email over to the CS rep and ask how many phones and bumpers did I ordered. I didn’t get a response, probably due to the flood of emails they got.

      Then, I got the dreadful back-order email. But, i checked my Google play status, it still say estimate to ship on the 15th and Google Wallet still shown as pending.

      A sign of hope just came in 10 mins ago, the CS rep responded to my email and even said that all the orders are at UPS and they will send out the tracking soon.

      For those that got the back-order email, don’t give up your hope.

      • MikeGGuest 2 years ago

        Mine never had a shipping date, just said “complete”. Today Google removed the pending credit card charge on my account… so I don’t expect any phone until the next shipment arrives.

  36. DolomiteGuest 2 years ago

    I called today and they told me it should ship by tonight or monday. I sure hope so. I got no letter but still pending. Yesterday they told me it was suppose to ship evening of nov 15.

  37. I called UPS on Thursday and v was told I would get the package on Monday but to my surprise I got it today. I am going in Dallas Texas.

  38. IchigoGuest 2 years ago

    My order shipped and expected delivery is monday 11/19 by the end of the day.

  39. tahlynGuest 2 years ago

    Received an email from Google Play today 11/16 11:35am EST saying my Nexus 4 16gb with bumper had shipped. I clicked on the tracking number and the UPS origin scan time was 11:55am EST in Louisville, KY. At 5:12pm EST was the departure scan. The scheduled delivery says delivery by Monday 11/19 by end of day (2nd day air).

    • Yup! I’m in your boat (tracking number, KY, etc) except I ordered from Tmobile telesales. What does “end of day” usually mean? Like the end of the business day (5pm)? or the end of UPS’ business day?

    • tahlynGuest 2 years ago

      arrived at the UPS Jacksonville hub about 5:30am EST this Saturday morning. Still won’t be getting it until Monday, but at least I know I will be getting it soon.

    • arrived today (Monday, 11/19) around 1pm EST. my first android phone so I’m really looking forward to using it.

  40. AndreGuest 2 years ago

    Well, looks like I’m in the same boat as many of you guys. I ordered a Nexus 10 and my order is confirmed, but the status still says: “Expected Ship Date, Nov. 15, 2012″ – it never changed and I have not received a back order email. Some have gotten shipping notification/ tracking number emails but I’m still waiting and I ordered literally when they went on sale or within the first 15-20 mins. :(

  41. Richard ThaiGuest 2 years ago

    Order Date: November 13, 2012 8:37:33 AM UTC-8
    No tracking number email yet.
    No back order email

    Called CS on 11/14 – You should be receiving a shipping & tracking email by the end of the day or tomorrow morning
    Called CS on 11/15 – You should be receiving a shipping & tracking email by the end of the day or tomorrow evening
    Called CS on 11/16 – You order was just shipped out. Please allow 3-5 business day to receive your Nexus 4. Also anticipate your shipping & tracking email to come by the end of the day.
    Called CS on 11/17- Well since you never got a back order email and haven’t receive your tracking email yet. It means your order got moved to back order, expect it to come within 3weeks. Also we don’t know why your order date change to Nov. 17. Have a nice day.

    (╯°â–¡°ï¼‰â•¯ï¸µ ┻━┻

  42. Ordered from T-mobile telesales yesterday afternoon. Tmobile and UPS say my Nexus 4 has shipped and will be here “End of Day” on Tuesday the 20th….I definitely have something to be thankful for this holiday!

  43. tagstarGuest 2 years ago

    Just sitting there 10 minutes away…. Doesn’t UPS have service on Saturday?

  44. joeykacheGuest 2 years ago

    I was literally one of the first couple of people that ordered the phone. I was sitting in my computer science class and just reloading the page every minute. It was exactly 8:33am, pacific time when the phone went on sale. I refreshed, it said add to cart(I added), I checked out and ordered within a matter of 20 seconds of seeing it live. I call BS on any customer service representative who tells anyone that they are processing orders in the order in which everyone ordered them. I purchased right on spot and my order is still on pending. Don’t believe them, they’re just saying it to calm you down.

  45. They should definitely reimburse for the 2 day shipping we were charged. We have no choice but to play the waiting game.

  46. WillGuest 2 years ago

    I ordered the 16 GB on the 16th as the 32 was sold out got confirmation on 18th that it shipped gotit today and its so awesome!!

  47. I want the nexus 4, I will wait until January