Sep 17 AT 4:27 PM Dima Aryeh 40 Comments

Verizon is at it again: it won’t activate the Nexus 7 LTE

verizon-4g-lte-630

Big carriers never make our lives much easier. The Nexus 7 LTE model was recently released with LTE working on AT&T, T-Mobile, and Verizon (which was a big surprise). Obviously, people want to start using their new tablets. And while Verizon hasn’t fully locked down their network from this tablet, it will not activate the device with a new line.

It’s true that you can toss in a new SIM and have the device working in no time. It’s really that easy, if you have an extra activated SIM lying around. But if you want to add a new line, Verizon has put you in a bad situation. Because the Nexus 7 LTE is not part of their lineup, they say it cannot be activated on their network. So if you purchased a Nexus 7 LTE, you may want to avoid Verizon Wireless.

You can always head to AT&T or T-Mobile, which will both provide you with LTE, along with 3G and HSPA+ from their GSM networks. But if you had your heart set on using the Nexus 7 LTE with Verizon, you might want to hold off on that purchase for a little while, at least until Verizon officially responds to this.

Of course, this just goes to show how broken our carrier system is here in the US. A carrier will deny you a new line because they don’t like the device you brought, despite it being a device designed to work on the network. But it’s just a good reason not to give them your money. Speak out, and then things will start changing. Hopefully public pressure will force Verizon to go back on this decision.

Source: Android Community

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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  • http://www.jaxidian.org/update/ jaxidian

    Seriously, Verizon should be stripped of the spectrum. They repeatedly violate the rules which it’s supposed to be bound to. If they can’t follow the rules, then they shouldn’t be allowed to have the spectrum.

    The.End.

  • ian douglas

    Isn’t this part of the whole 700MHz spectrum auction a few years ago, that they HAVE to allow devices on their network utilizing those bands/frequencies?

    • Conan Kudo

      Yes, it is mandated to allow any compatible Upper C block 700MHz (Band 13) device to work on its network. The Nexus 7 LTE is clearly compatible. It doesn’t have a choice, it must allow you to use it!

    • http://droidsamurai.blogspot.com DroidSamurai

      Yes, but there’s an exemption in that provision:

      (b)(1) Insofar as such use [open access] would not be compliant with published technical standards reasonably necessary for the management or protection of the licensee’s network. 47 CFR §27.16

      So, basically, if Verizon can show that a device has the potential to cause damage to Verizon’s network, they can legally block it. Needless to say, Verizon can easily point to the unlocked bootloader of the Nexus 7 and argue that they “think” it will present a threat to their network. There will then be lawsuits. Many years passes, a ruling comes out against Verizon’s favor, but by then they may already be migrated to the AWS band and say to you all Nexus 7 LTE users, “Wow, we are selling off the 700MHz block C.”

      • James

        That would be acceptable……….but Samsung has a developer edition GS4 for Verizon that Big V will let you use with no problem. Seems like that Verizon/Google beef about the Galaxy Nexus is still on….

        • http://droidsamurai.blogspot.com DroidSamurai

          Verizon can easily say that the Developer Edition GS4 is one of the phones that they tested “vigorously” to be run safely on their network. You know, that exemption is so vague that Verizon can pretty much say whatever they want. It’s sad, but it’s the reality.

          >> Seems like that Verizon/Google beef about the Galaxy Nexus is still on….

          I don’t buy that, personally. Just look at the Droid/Motorola exclusivity. It’s more like Verizon wants everything work the way they want, no matter who the device maker is.
          The thing is, I bet that if Apple tomorrow says that all iPhone will come with an unlockable bootloader, Verizon will announce that they won’t renew the contract to carry the iPhone when the contract expires. In the USA, the carriers are the one in control.

          • Addicuss

            I doubt it. Really this is about causing trouble for cheap LTE devices. they know that eventually once LTE is uniquitous, google presents a real danger to them. Why spend 600 dollars on a device or 200+2 year contract when you can get one for 200 off contract that can be ported to any carrier? So how do you combat that? You make it a huge pain in the ass for those devices so that people go direct to Verizon to ensure they won’t be hassled.

            This isn’t about the nexus, or company beef, it’s about defending their income source. Which for better or worse right now is subsidized phone contracts.

      • Odie

        The flaw in their argument there is that they’ll allow you to use an already activated SIM card on the Nexus 7, they just won’t activate a new one. Hopefully someone else in a btter position than me (a lawyer or just someone looking to sue) will also notice this and call Verizon out on their BS.

  • David Thoren

    Unfortunately there aren’t enough people that truly care about this issue to really affect Verizon’s bottom line enough for them to take notice.

    • http://www.jaxidian.org/update/ jaxidian

      It’s not about VZW peeving off customers and losing profits. It’s about VZW violating it’s duties and obligations it’s bound to in order to maintain control of what is considered a national asset (that’s effectively how bandwidth/spectrum is treated by the FCC when it licenses it out to various organizations).

      VZW signed a contract giving them control of the spectrum. They are now in clear violation of this contract which means they should cease having control of the spectrum and it should be auctioned off to the next highest bidder. I’m sure criminal charges should be placed here but we all know that never happens with the big companies.

  • Haggie

    If you already have a Verizon line, just call customer service and tell them that you want to terminate your service. You will be transferred to the customer retention department. They can do all kinds of things that normal customer service can’t. If anyone can get you a new line for your Nexus 7, it will be them.

    • Chris

      Doubtful…. and in the end all it will accomplish is them putting you on a “shared carrier List” of those people who cause trouble and threaten to cancel their contracts… If you try to move to another carrier you might even be denied or treated differently (meaning bad).

  • Haggie

    Also, couldn’t you just add a line for some generic device and have them send you the SIM card? Might take a few days, but that should work too, right? Anything that gets you a new line and new SIM. Heck, even take an old phone into a Verizon store and open the new line using that and then immediately put the SIM in your N7.

  • Alexander drzfr3shboialex

    Verizon at it again.

  • SGB101

    Why not get a second pay Nd and go sim for the tablet. Here in the UK a company called ovivo offer a sim deal, if you watch a few adds a day you gain data, I use one of my old desire that I use when on my bike for audio books and emergency what’s app msging.

    The more u hear about your US carriers the more if want the freedom of pay n go.

    Throw a pay n go in that 7,ans pit a few bucks a week away and get a nexus 4/5 Next time around.

    Or why not just tether your 7 to
    Your current phone. That’s what I do. Never got a 3′ tablet, both mine are wifi only. Never seen the point.

    • SGB101

      Ok how much is a nexus 7 32gb wifi only, plus 12 months tethering on top of your existing phone plan.

      And

      How much is a nexus 7 32gb with LTE and an equivalent data plan over 12 months.

      You could here not need the teaching plan, so it’s a no brainer, but if you have to do the tether plan, the above maths should tell you which is best.

  • SanzaBlancoAkA2C

    And people wonder why the next Nexus phone doesn’t show support for their LTE band… I’m so happy I didn’t leave T-Mobile to get the original Droid on their network. It’s been Nexus heaven ever since from me staring with the Nexus One and now the Nexus 4.

  • redraider133

    Well this about eliminates the slimmest hope those on Verizon had for the nexus 5. The FCC or whoever needs to step in since clearly Verizon is not allowing devices on their network.

  • Rob

    Verizon is so draconian in their policies. You would think that Verizon would want to be accomodating to new customers who want to pay a monthly line fee and date, something Verizon makes a lot of profit on…. I really think it may be time to buy out of my contract and go to AT&T. They have excellent LTE coverage where I live.

  • VZW go home
  • http://droidsamurai.blogspot.com DroidSamurai

    Well, you can always buy a new tablet (at full price) from Verizon, activates a new SIM card, then return the tablet and keep the SIM. Even better, it leaves Verizon with an open box tablet, and cut their profits.

  • ibap

    Does no one here remember the baloney dished out some years ago by Verizon, where they were going to permit “qualified” devices bought elsewhere onto their network? Have there ever been any?

    As to the earlier comment that said:
    “Also, couldn’t you just add a line for some generic device and have them send you the SIM card? Might take a few days, but that should work too, right? Anything that gets you a new line and new SIM. Heck, even take an old phone into a Verizon store and open the new line using that and then immediately put the SIM in your N7.”

    This is not GSM we’re talking about. The only phones with a “SIM” on Verizon are LTE devices. (And don’t confuse their “world” phones with SIMs for overpriced GSM that can’t be used in the US.) So an old phone is not going to cut it. And in their circumscribed sandbox, I’m not sure whether they even issue new SIMs to a new user, or if they just re-register the old ones to a new account or line.

    • Curtis Bond

      By “qualified devices”, they probably meant Verizon devices that were sold by a third-party and not purchased directly from Verizon. For example, I bought a used Galaxy Nexus off of Amazon several months back, and I was able to take my SIM card and slap it inside of the new phone. There is always some kind of subtext to everything that they say, which is one of the reasons I’m strongly considering leaving them.

  • Adam Snyder

    Verizon needs to cut the crap

  • jamal adam

    They clearly want every penny you own to go them. What an ***hole of a company.

  • pinkyking64

    Hidden due to low comment rating. Click here to see.

    • TAN5150

      Spammer go the #%&@ away!

      • Alvin B.

        Amazing there are no moderators watching for this stuff, especially when it’s been around for an hour, and the user has spammed multiple other threads at the same time. I guess as they say, spam pays.

  • Hawaiian

    I wish I was so big, I never had to give a s***.

  • cj100570

    I know the in thing is to rag on Verizon but you should set aside your obvious bias if you want to be taken seriously as a journalist. Google knew that it hadn’t gotten certification from Verizon when they put the Nexus 7 LTE up for sale. If anyone should be catching hell for this it’s Google.

  • Mike

    Not one of you have hit on the main problem: VZW is America’s largest carrier, not only by number of users, but by square miles covered natively (not roaming). Where my dad lives, he only very recently got very low speed HSPA (they never upgraded the backhaul) from AT&T (who he’s on), Verizon supplies the only LTE signal, and–even though they’re licensed–Tmo and Sprint are nowhere to be found.

    My point is that there are a substantial number of people who HAVE NO CHOICE but VZW. Up in the North Dakota oil fields? It’s VZW; the other carriers, including AT&T, are frankly a joke. I tell everyone who asks the same thing: VZW the network is the best there is coverage-wise, but VZW the company is the worst of the worst, I don’t care what JD Powers says–I’ve done too much “surveying” myself that tells differently.

    There’s a wild card here: Millenicom resells VZW’s and Sprint’s data–perhaps they’ll activate the Nexus-7 LTE on VZW? I haven’t talked to them, but if it’s anything like Page Plus (which resells VZW’s voice side), it shouldn’t be a major problem.

    • Scott Beamer

      If you’re crazy enough to live in North Dakota, you deserve shitty wireless service.

  • dinodxynez

    That’s it, I’ve had it!!!!!! This sickens my stomach!!! After more than 10 frustrating years of proprietary behavior, I’ve had my fill. Good bye and good riddance! Hello AT&T’s Aio (off contract and freedom for me here on out).

  • donger

    Bag big red. Glad i switched back to Tmobile.

  • Lava
  • Addicuss

    Is this really even legal?

  • Matt

    Speaking of…. I’d like to see an article covering off-contract data plans only for tablet specific use. You’ve had comprehensive reports on cell phone service options in the past however many of us on monthly pay as you go plans don’t have good/many options when it comes to ‘adding’ a tablet cheaply.

  • Chris

    This seems more like them NOT wanting to activate a device that doesn’t have their mandatory and undeletable bloatware installed.

  • Victor

    Why doesn’t someone file a lawsuit and just force Verizon to change? Seems PRETTY open and shut.

  • thejmannnc

    A little off subject but from reading all the posts is it safe to say that the t mobile nexus 7 lte that came out today (11-20-13) will come with an unlocked bootloader? Just ordered it and have been stressing how I’m going to unlock it.

  1. Seriously, Verizon should be stripped of the spectrum. They repeatedly violate the rules which it’s supposed to be bound to. If they can’t follow the rules, then they shouldn’t be allowed to have the spectrum.

    The.End.

  2. ian douglasGuest 2 years ago

    Isn’t this part of the whole 700MHz spectrum auction a few years ago, that they HAVE to allow devices on their network utilizing those bands/frequencies?

    • Yes, it is mandated to allow any compatible Upper C block 700MHz (Band 13) device to work on its network. The Nexus 7 LTE is clearly compatible. It doesn’t have a choice, it must allow you to use it!

    • Yes, but there’s an exemption in that provision:

      (b)(1) Insofar as such use [open access] would not be compliant with published technical standards reasonably necessary for the management or protection of the licensee’s network. 47 CFR §27.16

      So, basically, if Verizon can show that a device has the potential to cause damage to Verizon’s network, they can legally block it. Needless to say, Verizon can easily point to the unlocked bootloader of the Nexus 7 and argue that they “think” it will present a threat to their network. There will then be lawsuits. Many years passes, a ruling comes out against Verizon’s favor, but by then they may already be migrated to the AWS band and say to you all Nexus 7 LTE users, “Wow, we are selling off the 700MHz block C.”

      • JamesGuest 2 years ago

        That would be acceptable……….but Samsung has a developer edition GS4 for Verizon that Big V will let you use with no problem. Seems like that Verizon/Google beef about the Galaxy Nexus is still on….

        • Verizon can easily say that the Developer Edition GS4 is one of the phones that they tested “vigorously” to be run safely on their network. You know, that exemption is so vague that Verizon can pretty much say whatever they want. It’s sad, but it’s the reality.

          >> Seems like that Verizon/Google beef about the Galaxy Nexus is still on….

          I don’t buy that, personally. Just look at the Droid/Motorola exclusivity. It’s more like Verizon wants everything work the way they want, no matter who the device maker is.
          The thing is, I bet that if Apple tomorrow says that all iPhone will come with an unlockable bootloader, Verizon will announce that they won’t renew the contract to carry the iPhone when the contract expires. In the USA, the carriers are the one in control.

          • AddicussGuest 2 years ago

            I doubt it. Really this is about causing trouble for cheap LTE devices. they know that eventually once LTE is uniquitous, google presents a real danger to them. Why spend 600 dollars on a device or 200+2 year contract when you can get one for 200 off contract that can be ported to any carrier? So how do you combat that? You make it a huge pain in the ass for those devices so that people go direct to Verizon to ensure they won’t be hassled.

            This isn’t about the nexus, or company beef, it’s about defending their income source. Which for better or worse right now is subsidized phone contracts.

      • OdieGuest 2 years ago

        The flaw in their argument there is that they’ll allow you to use an already activated SIM card on the Nexus 7, they just won’t activate a new one. Hopefully someone else in a btter position than me (a lawyer or just someone looking to sue) will also notice this and call Verizon out on their BS.

  3. David ThorenGuest 2 years ago

    Unfortunately there aren’t enough people that truly care about this issue to really affect Verizon’s bottom line enough for them to take notice.

    • It’s not about VZW peeving off customers and losing profits. It’s about VZW violating it’s duties and obligations it’s bound to in order to maintain control of what is considered a national asset (that’s effectively how bandwidth/spectrum is treated by the FCC when it licenses it out to various organizations).

      VZW signed a contract giving them control of the spectrum. They are now in clear violation of this contract which means they should cease having control of the spectrum and it should be auctioned off to the next highest bidder. I’m sure criminal charges should be placed here but we all know that never happens with the big companies.

  4. HaggieGuest 2 years ago

    If you already have a Verizon line, just call customer service and tell them that you want to terminate your service. You will be transferred to the customer retention department. They can do all kinds of things that normal customer service can’t. If anyone can get you a new line for your Nexus 7, it will be them.

    • ChrisGuest 2 years ago

      Doubtful…. and in the end all it will accomplish is them putting you on a “shared carrier List” of those people who cause trouble and threaten to cancel their contracts… If you try to move to another carrier you might even be denied or treated differently (meaning bad).

  5. HaggieGuest 2 years ago

    Also, couldn’t you just add a line for some generic device and have them send you the SIM card? Might take a few days, but that should work too, right? Anything that gets you a new line and new SIM. Heck, even take an old phone into a Verizon store and open the new line using that and then immediately put the SIM in your N7.

  6. Why not get a second pay Nd and go sim for the tablet. Here in the UK a company called ovivo offer a sim deal, if you watch a few adds a day you gain data, I use one of my old desire that I use when on my bike for audio books and emergency what’s app msging.

    The more u hear about your US carriers the more if want the freedom of pay n go.

    Throw a pay n go in that 7,ans pit a few bucks a week away and get a nexus 4/5 Next time around.

    Or why not just tether your 7 to
    Your current phone. That’s what I do. Never got a 3′ tablet, both mine are wifi only. Never seen the point.

    • Ok how much is a nexus 7 32gb wifi only, plus 12 months tethering on top of your existing phone plan.

      And

      How much is a nexus 7 32gb with LTE and an equivalent data plan over 12 months.

      You could here not need the teaching plan, so it’s a no brainer, but if you have to do the tether plan, the above maths should tell you which is best.

  7. And people wonder why the next Nexus phone doesn’t show support for their LTE band… I’m so happy I didn’t leave T-Mobile to get the original Droid on their network. It’s been Nexus heaven ever since from me staring with the Nexus One and now the Nexus 4.

  8. Well this about eliminates the slimmest hope those on Verizon had for the nexus 5. The FCC or whoever needs to step in since clearly Verizon is not allowing devices on their network.

  9. RobGuest 2 years ago

    Verizon is so draconian in their policies. You would think that Verizon would want to be accomodating to new customers who want to pay a monthly line fee and date, something Verizon makes a lot of profit on…. I really think it may be time to buy out of my contract and go to AT&T. They have excellent LTE coverage where I live.

  10. VZW go homeGuest 2 years ago
  11. Well, you can always buy a new tablet (at full price) from Verizon, activates a new SIM card, then return the tablet and keep the SIM. Even better, it leaves Verizon with an open box tablet, and cut their profits.

  12. Does no one here remember the baloney dished out some years ago by Verizon, where they were going to permit “qualified” devices bought elsewhere onto their network? Have there ever been any?

    As to the earlier comment that said:
    “Also, couldn’t you just add a line for some generic device and have them send you the SIM card? Might take a few days, but that should work too, right? Anything that gets you a new line and new SIM. Heck, even take an old phone into a Verizon store and open the new line using that and then immediately put the SIM in your N7.”

    This is not GSM we’re talking about. The only phones with a “SIM” on Verizon are LTE devices. (And don’t confuse their “world” phones with SIMs for overpriced GSM that can’t be used in the US.) So an old phone is not going to cut it. And in their circumscribed sandbox, I’m not sure whether they even issue new SIMs to a new user, or if they just re-register the old ones to a new account or line.

    • Curtis BondGuest 2 years ago

      By “qualified devices”, they probably meant Verizon devices that were sold by a third-party and not purchased directly from Verizon. For example, I bought a used Galaxy Nexus off of Amazon several months back, and I was able to take my SIM card and slap it inside of the new phone. There is always some kind of subtext to everything that they say, which is one of the reasons I’m strongly considering leaving them.

  13. Verizon needs to cut the crap

  14. They clearly want every penny you own to go them. What an ***hole of a company.

  15. Hidden due to low comment rating. Click here to see.

  16. I wish I was so big, I never had to give a s***.

  17. I know the in thing is to rag on Verizon but you should set aside your obvious bias if you want to be taken seriously as a journalist. Google knew that it hadn’t gotten certification from Verizon when they put the Nexus 7 LTE up for sale. If anyone should be catching hell for this it’s Google.

  18. MikeGuest 2 years ago

    Not one of you have hit on the main problem: VZW is America’s largest carrier, not only by number of users, but by square miles covered natively (not roaming). Where my dad lives, he only very recently got very low speed HSPA (they never upgraded the backhaul) from AT&T (who he’s on), Verizon supplies the only LTE signal, and–even though they’re licensed–Tmo and Sprint are nowhere to be found.

    My point is that there are a substantial number of people who HAVE NO CHOICE but VZW. Up in the North Dakota oil fields? It’s VZW; the other carriers, including AT&T, are frankly a joke. I tell everyone who asks the same thing: VZW the network is the best there is coverage-wise, but VZW the company is the worst of the worst, I don’t care what JD Powers says–I’ve done too much “surveying” myself that tells differently.

    There’s a wild card here: Millenicom resells VZW’s and Sprint’s data–perhaps they’ll activate the Nexus-7 LTE on VZW? I haven’t talked to them, but if it’s anything like Page Plus (which resells VZW’s voice side), it shouldn’t be a major problem.

  19. dinodxynezGuest 2 years ago

    That’s it, I’ve had it!!!!!! This sickens my stomach!!! After more than 10 frustrating years of proprietary behavior, I’ve had my fill. Good bye and good riddance! Hello AT&T’s Aio (off contract and freedom for me here on out).

  20. Bag big red. Glad i switched back to Tmobile.

  21. AddicussGuest 2 years ago

    Is this really even legal?

  22. MattGuest 2 years ago

    Speaking of…. I’d like to see an article covering off-contract data plans only for tablet specific use. You’ve had comprehensive reports on cell phone service options in the past however many of us on monthly pay as you go plans don’t have good/many options when it comes to ‘adding’ a tablet cheaply.

  23. ChrisGuest 2 years ago

    This seems more like them NOT wanting to activate a device that doesn’t have their mandatory and undeletable bloatware installed.

  24. VictorGuest 2 years ago

    Why doesn’t someone file a lawsuit and just force Verizon to change? Seems PRETTY open and shut.

  25. thejmannncGuest 1 year ago

    A little off subject but from reading all the posts is it safe to say that the t mobile nexus 7 lte that came out today (11-20-13) will come with an unlocked bootloader? Just ordered it and have been stressing how I’m going to unlock it.