Amazingly, the Nexus 5 supports three different carriers right out of the box. There is only one model, yet it works on AT&T, T-Mobile, and Sprint. It’s an impressive feat Google pulled off, but it looks like Sprint isn’t quite ready to support the Nexus 5 on its network.
Many have been having trouble activating the Nexus 5 on Sprint’s network. The problem stems from the fact that the Nexus 5 MEID numbers are incompatible with Sprint’s authentication system. This is simply a problem of these numbers not yet being added, rather than the phone itself being incompatible with Sprint’s systems, and it seems that the 32GB model is especially troublesome.
Sprint customer service has given varying responses on the issue. Some say that it should work and have been trying to activate people’s phones on the network. Some say that Sprint will only support the 16GB Nexus 5, so the 32GB model will not be activated. We highly doubt that last part, honestly, but it’s possible.
This issue doesn’t seem intentional, like Verizon denying people the use of the Nexus 7 LTE on their network. It simply looks like an issue with their authentication system that can be fixed. The device launches on the Sprint network on November 8th, so there is a good chance it’ll be fixed before then. If you’re having trouble activating your Nexus 5 on Sprint, give their customer service a call and maybe someone can help you out. Are you having any such issues?
Update: The issue has been fixed by Sprint! Their activation service now recognizes all Nexus 5 devices and they will have no problems activating your device. So if you were not able to before, try again now and report back!