Jan 27 AT 5:59 PM Dima Aryeh 10 Comments

Samsung claims accessory-breaking KitKat update contains a bug, fixing it with OTA

Samsung Galaxy Note 3

It was quite a joyous occasion when Samsung released the official Android 4.4 KitKat update for the Galaxy Note 3 in a few countries. However, that joy was quickly ruined when it was discovered that third-party cases with smart features, like S View covers from Spigen, ceased functioning. It was then found that the KitKat update had disabled those third-party cases, leaving only Samsung’s official cases with special identification chips to work properly. Unsurprisingly, this sparked outrage.

This was nothing short of an Apple-like move, grabbing hold of the accessory market and forcing the use of licensed ID chips to enable an accessory towork properly. Because many of us left the Apple ecosystem for Samsung’s devices, we weren’t happy. Samsung first denied that it did anything at all, but now it seems that the company is finally admitting that this is an issue.

We have currently identified a software compatibility issue with the Galaxy Note 3 update to Android 4.4 (KitKat) and select 3rd party accessories. A software update will be available shortly. We are committed to offering a diverse and reliable mobile experience for all customers, providing continued support and solutions for any issues that arise with product updates for both Samsung manufactured and third-party accessories.Samsung

There were rumors that Samsung has been planning this move for quite a while, so we highly doubt that it’s a “compatibility issue” or any sort of bug. But if that’s what Samsung wants to call it, let it. The company probably realized that this move was suicide and that it could lose a lot of sales, so it’s backing away and planning to fix the problem. There will be an OTA update to fix compatibility with third-party accessories.

We’re glad to see Samsung not going through with this plan, as I wouldn’t buy another Samsung product if this was the case for all future devices. How do you feel about this entire situation? Leave a comment!

Via: Android Police

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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  • Andy

    Really love the Samsung products but this move leaves a sour taste, now we wait and see if they try this type of move again, or if they have learned a lesson. time will tell.

  • chtan

    I will support Samsung on this one. If not people start to use unsupported acc. with their phone and cause some unwanted problem such as burning or exploding and then blame it on Samsung.

    • jake

      Right, because the epidemic of third-party accessories must be addressed, and thank goodness Samsung is doing this. Definitely not trying to lock you into their ecosystem.

    • http://www.androidandme.com Dima Aryeh

      I’m pretty sure a third party flip case isn’t too dangerous. I’ll take the risk of spontaneous combustion.

      • nate Something

        I have a third party screen saver. .My S4 is doomed to explode right? I can see the comments now..
        In regards to the original thread. If Sammy does this whats to say that with their TV sets you would have to use Sammy cables? i honestly hate the Sammy rule. I cant even hook my 4 yr old HP laptop to screenmirror. i hate that. Freedom of choice Samsung… Please

  • CharlieC

    This happened to me with my 3rd party s-view flip case and my SG S4 GPE when I received the 4.4 update last fall. Been trying to get the word out but nobody listened. Wonder if the S4 GPE will get an update?

  • donger

    Eh.

  • Sofia lee

    I am having problems now with pen recognition on action memo after the kitkat update. Does anybody experienced the same problem?

  • Sofia

    Handwriting recognition bugs on samsung note 3 after kitkat update

  • Patrick F

    Since updating my s4 to kitkat really frustrated with this phone seriously considering going to iPhone and I been a huge Samsung customer for like 10 years and never thought I would want an iPhone but thanks a lot Samsung for messing up my phone……… useless!

  1. AndyGuest 1 year ago

    Really love the Samsung products but this move leaves a sour taste, now we wait and see if they try this type of move again, or if they have learned a lesson. time will tell.

  2. chtanGuest 1 year ago

    I will support Samsung on this one. If not people start to use unsupported acc. with their phone and cause some unwanted problem such as burning or exploding and then blame it on Samsung.

    • jakeGuest 1 year ago

      Right, because the epidemic of third-party accessories must be addressed, and thank goodness Samsung is doing this. Definitely not trying to lock you into their ecosystem.

    • I’m pretty sure a third party flip case isn’t too dangerous. I’ll take the risk of spontaneous combustion.

      • nate SomethingGuest 1 year ago

        I have a third party screen saver. .My S4 is doomed to explode right? I can see the comments now..
        In regards to the original thread. If Sammy does this whats to say that with their TV sets you would have to use Sammy cables? i honestly hate the Sammy rule. I cant even hook my 4 yr old HP laptop to screenmirror. i hate that. Freedom of choice Samsung… Please

  3. CharlieCGuest 1 year ago

    This happened to me with my 3rd party s-view flip case and my SG S4 GPE when I received the 4.4 update last fall. Been trying to get the word out but nobody listened. Wonder if the S4 GPE will get an update?

  4. Sofia leeGuest 1 year ago

    I am having problems now with pen recognition on action memo after the kitkat update. Does anybody experienced the same problem?

  5. SofiaGuest 1 year ago

    Handwriting recognition bugs on samsung note 3 after kitkat update

  6. Patrick FGuest 1 year ago

    Since updating my s4 to kitkat really frustrated with this phone seriously considering going to iPhone and I been a huge Samsung customer for like 10 years and never thought I would want an iPhone but thanks a lot Samsung for messing up my phone……… useless!