Motorola let some customers try out a Moto X before buying recently and Samsung decided that imitation is the sincerest form of flattery and opted to do the same thing. At participating Galaxy Studio locations, customers can now try out select Samsung smartphones or watches for 21 days. The devices that Samsung noted in the press release were the Galaxy S5, Galaxy Note 3, Gear 2, and Gear Fit, though there could be more devices.
All of the devices come with the usual bundles that you would get when buying the device. The smartphones also come with data plans provided by Samsung so that you can use them as actual phones. The trial program is free, but you’ll have to provide Samsung with a deposit from your credit or debit card to make sure that you pay up if you happen to keep the device. If you opt to return the device, the deposit will be fully refunded. If you don’t return the device or you damage it, you’ll be expected to pay the full retail price of the phone, as expected.
The list of locations to take advantage of the offer is limited to:
- Dallas-Fort Worth/Frisco, TX: Stonebriar Centre Mall
- Houston/The Woodlands, TX: The Woodlands Mall
- Los Angeles/Canoga Park, CA: Westfield Topanga
- New York City: Samsung Galaxy Studio SoHo
- Santa Clara, CA Westfield Valley Fair
Some major cities are covered, but that still leaves a lot of people without the offer. Samsung unfortunately hasn’t hinted at any plans to make it available through the mail either. Nonetheless, the program should be good for people in participating areas.
Do you think that Samsung’s “Try before you buy” campaign will lead to better sales?Show Press Release
By removing the risk factor of committing to a device plan prior to purchase, consumers are given the convenience and accessibility to test out the latest Samsung Galaxy devices for a 21 day hassle-free trial period. Samsung also offers an exclusive premium care service that includes helpful workshops and phone support, providing consumers with assistance and benefits to help them make the most informed purchasing decision. Consumers interested in making the switch following the trial can bring their device to any Samsung Galaxy Studio for support or use Smart Switch™, which allows them to seamlessly transfer their content to a new Galaxy device.
“We realize there are many decisions when it comes to choosing the right smartphone, and we want to give consumers a risk-free opportunity to engage and connect with our products,” said Melissa McNutt, senior manager of experiential marketing at Samsung Telecommunications America. “Our trial program offers consumers the convenience and accessibility to explore and test Samsung Galaxy products in their own environment, enabling them to experience the incredible things they can do with our products and make educated decisions prior to purchase.”
Samsung’s trial program allows consumers to experience the latest smartphones including the Galaxy S® 5 and Galaxy Note® 3, as well as the Samsung Gear™ 2 and Samsung Gear™ Fit. Consumers can either bundle a smartphone and Gear together or rent the devices separately. Smartphone packages include the device, carrier service not tied to their personal account, a screen protector, a USB charging cord and Samsung earbuds, while Samsung Gear rentals include the device, charging cradle and the charging cord*.
The trial program is currently available at the following locations:
Dallas-Fort Worth/Frisco, TX: Stonebriar Centre Mall, 2601 Preston Rd, Frisco, TX 75034Houston/The Woodlands, TX: The Woodlands Mall, 1201 Lake Woodlands Dr, The Woodlands, TX 77380Los Angeles/Canoga Park, CA: Westfield Topanga, 6600 Topanga Canyon Blvd, Canoga Park, CA 91303New York City: Samsung Galaxy Studio SoHo, 130 Prince Street, NY, NYSanta Clara, CA: Westfield Valley Fair, 2855 Stevens Creek Blvd, Santa Clara, CA 95050
Samsung, Galaxy, Galaxy S, and Galaxy Note are all registered trademarks of Samsung Electronics Co., Ltd.
*The program is free of charge, however, participants will be asked to provide a refundable credit or debit card deposit during their trial period. Customers will receive a full refund once they return the device within the 21 day trial period and the device is undamaged. The Trial Program is available consumers who are 18+ years of age, are US residents, have a valid government-issued ID and a valid credit or debit card (Visa, MasterCard, Discover or American Express only).
About Samsung Telecommunications America
Samsung Telecommunications America, LLC, (Samsung Mobile) a Dallas-based subsidiary of Samsung Electronics Co., Ltd., researches, develops and markets wireless handsets, wireless infrastructure and other telecommunications products throughout North America. For more information, please visit www.samsung.com.