Jul 08 AT 2:21 PM Dima Aryeh 10 Comments

Samsung Gear Live charger reportedly damaging some smartwatches

Samsung Gear Live broken charger

It looks like a few early models of the Samsung Gear Live might have a pretty serious defect. The Samsung Gear charging system has never been particularly great, forcing you to put the watch into a special cradle to charge it. But on the Gear Live, that cradle seems to chip away part of the watch hardware, making it impossible to charge without holding or taping it down.

To be fair, these watches have just begun arriving at customer’s doors, so these may be some early bugs in the production. This shouldn’t say anything about Samsung’s quality, as every other smartwatch it’s released hasn’t had this problem. However, just knowing that the LG G Watch has a better charging mechanism could be a pretty big deciding factor.

There haven’t been many cases of this, but those who have faced this problem have had trouble getting replacements. Samsung hasn’t released a statement just yet but it looks like Google is stepping up. If you already have the Gear Live from Google I/O, keep an eye out for this issue. And if you’re planning to buy one, don’t let it deter you as it’s pretty certain that Samsung wouldn’t let such a big issue get past mass production.

Via: SamMobile
Source: Google+ (2) (3)

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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  • DB

    These have already starting shipping from Google Play…I received mine yesterday after pre-ordering when they were announced.

    • http://www.androidandme.com Dima Aryeh

      Oh, I was completely unaware. Let me update the article. Tell me, how are you liking the Gear Live? I’m very conflicted on which Android Wear watch I should get.

      • DB

        I am pleasantly surprised. I fully expected to have to return the thing because it would be big and bulky and not really all that useful. After using it for around 24 hours I am pretty sure I’m keeping it as it’s made life a bit easier. Sure, taking a phone out of your pocket isn’t that big of a deal, but for driving, navigation, music control…it’s a great accessory.

        Hardware wise, as mentioned in the article, the charging cradle is garbage. It should be magnetized like the LG. Other than that, I pretty much like everything else about the hardware. The band is soft and comfortable and the snap on clasp is less obtrusive than I thought it would be. It’s also more readable in direct sunlight than I was lead to believe through various reviews on the web. No different than your typical smartphone screen.

        To recap, I really like the Gear Live and I’m glad I chose it over the boring and boxy G Watch (though I’ll likely get one of those too when I get my G3 via At&t since they are giving you a 50% discount when purchased together). I’m a sucker for technology.

        • http://www.androidandme.com Dima Aryeh

          Thanks for the response! Love to hear various opinions.

  • Miguel

    I receive mine yesterday in the mail and it was amazing until it was low on battery and I realized the charging cradle was not present in the box…Fail! I can’t seem to get one anywhere yet either

  • thel0nerang3r

    I think smart watches are some of the best candidates for Qi charging. It would really simplify charging.

  • Bart

    Maybe the models released in 2015 will be worth considering. Definitely by 2016 or 2017.

  • Joe

    Got my Gear Live 2 days ago via courier. Have to say I love it so far but charger is pretty delicate and I am half afaid that I will break it when de-coupling. Had a few issues linking to my Galaxy Note 3 and had to factory re-set twice which was a bit of a pain as it wipes stuff like steps taken etc…voice recognition can also be inaccurate at times, especially with background noise. Looking forward to new Apps in the near future. Overall, glad I bought.

  • Cilas

    I had the same problem. I’m using less than one month and the watche’s body has broken like in this article picture.
    Be aware about these Samsung products!
    And I bought in the EUA, but as a live in Brazil I lost the warranty of Samsung. =/
    So now I had to improvise using some elastics.. hahahah…
    Shame on you Samsung! I want my money back!!!

    • Bruce

      I bought a Gear 2 and after about 5 weeks, the charging cradle had chipped a piece of plastic from the watch as in the photo above.

      Samsung said it was mishandled and is not covered by warranty.

      Poor customer service will be the end of Samsung for this guy!

  1. DBGuest 10 months ago

    These have already starting shipping from Google Play…I received mine yesterday after pre-ordering when they were announced.

    • Oh, I was completely unaware. Let me update the article. Tell me, how are you liking the Gear Live? I’m very conflicted on which Android Wear watch I should get.

      • DBGuest 10 months ago

        I am pleasantly surprised. I fully expected to have to return the thing because it would be big and bulky and not really all that useful. After using it for around 24 hours I am pretty sure I’m keeping it as it’s made life a bit easier. Sure, taking a phone out of your pocket isn’t that big of a deal, but for driving, navigation, music control…it’s a great accessory.

        Hardware wise, as mentioned in the article, the charging cradle is garbage. It should be magnetized like the LG. Other than that, I pretty much like everything else about the hardware. The band is soft and comfortable and the snap on clasp is less obtrusive than I thought it would be. It’s also more readable in direct sunlight than I was lead to believe through various reviews on the web. No different than your typical smartphone screen.

        To recap, I really like the Gear Live and I’m glad I chose it over the boring and boxy G Watch (though I’ll likely get one of those too when I get my G3 via At&t since they are giving you a 50% discount when purchased together). I’m a sucker for technology.

  2. MiguelGuest 10 months ago

    I receive mine yesterday in the mail and it was amazing until it was low on battery and I realized the charging cradle was not present in the box…Fail! I can’t seem to get one anywhere yet either

  3. I think smart watches are some of the best candidates for Qi charging. It would really simplify charging.

  4. Maybe the models released in 2015 will be worth considering. Definitely by 2016 or 2017.

  5. JoeGuest 10 months ago

    Got my Gear Live 2 days ago via courier. Have to say I love it so far but charger is pretty delicate and I am half afaid that I will break it when de-coupling. Had a few issues linking to my Galaxy Note 3 and had to factory re-set twice which was a bit of a pain as it wipes stuff like steps taken etc…voice recognition can also be inaccurate at times, especially with background noise. Looking forward to new Apps in the near future. Overall, glad I bought.

  6. CilasGuest 8 months ago

    I had the same problem. I’m using less than one month and the watche’s body has broken like in this article picture.
    Be aware about these Samsung products!
    And I bought in the EUA, but as a live in Brazil I lost the warranty of Samsung. =/
    So now I had to improvise using some elastics.. hahahah…
    Shame on you Samsung! I want my money back!!!

    • BruceGuest 7 months ago

      I bought a Gear 2 and after about 5 weeks, the charging cradle had chipped a piece of plastic from the watch as in the photo above.

      Samsung said it was mishandled and is not covered by warranty.

      Poor customer service will be the end of Samsung for this guy!