Sep 30 AT 1:53 PM Dima Aryeh 8 Comments

Samsung Galaxy Note 4 has gap around edges of screen, Samsung says it’s intentional

galaxy-note-4-issues

Some people who have already gotten their hands on the coveted Samsung Galaxy Note 4 have noticed what looks like a manufacturing defect. The gap between the display glass and the bezel is larger than usual, big enough to fit a business card into. Naturally, people aren’t happy. However, the explanation for this “defect” is in the manual.

For some reason, Samsung included a direct reference to the gap around the display in the manual. Here’s what it says:

A small gap appears around the outside of the device case. This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. Over time, friction between parts may cause this gap to expand slightly.

So this gap is actually a feature, allowing for movement of the various parts without damage. It’s a pretty honest thing to state, and doesn’t really sound good on paper. We have to wonder whether it’s an excuse or not, as the older models don’t have any large gap around the display. However, we’ll leave that judgement to you. Read through the manual (the part about the gap can be found on page 180) and tell us what you think of this issue. Leave a comment!

Via: Phandroid

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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  • jmb98115

    It’s a feature designed to keep your pockets cleared of lint… there are actually special lint magnets in that gap! ;)

  • BlazeHN

    Its curious how that gap part its on the very last part of the manual, like the last thing added. hmmm. It was there already before this gaps were reported?

    • http://www.androidandme.com Dima Aryeh

      The downloadable manual was only recently released, but it would be interesting to see the physical manual packed with the devices.

      • Chris O

        Do they even include a physical manual anymore? Heck, even putting the manuals on a CD is passe these days. Since the device is meant to be internet connected it wouldn’t surprise me if your only access to it from within the included materials would be a link to the latest version on their website using the device. (And if you needed help using the device that would be a catch 22.)

        • http://www.androidandme.com Dima Aryeh

          I don’t know about international devices, I haven’t had one in a while, but AT&T includes a “quick start guide” with some basic on a piece of paper. Don’t think there is a manual.

          • BlazeHN

            My Samsung phones always comes with a big and thick manual that I never raad or even watch (in adition to the quick start page), it just stays on the box until the day I sell my device.

  • p51d007

    All things considered, perhaps the gap could be described as a good thing.
    Drop it on a corner, and there could possibly be a slight chance, the gap would
    give the glass a chance to survive?

  • Erik

    Just looked at four different Note 4 devices and I can confirm that this is not an issue.

    The gap is NOT as thick as a bussiness card. Its about 0,1 mm thick (about 1 thin notepad paper thick) and 0,3-0,5 mm deep. It’s not visible if you don’t shine with a lamp from a perfect ange and look very closely, and it’s only on the right and upper side. Any gaps larger, fitting a bussiness card, like in the picture, is a defect. Although I suspect the pictures are fake.

    Almost every phone I’ve seen has had a small gap in that area. I’d wager (and this is just a guess) that it’s for expansion and contraction under heating or cooling of the device (which can happen often depending on the heating of it with use, charging, and the ambient temperature the phone is being subjected to).

    You wouldn’t want it to expand and have no where to go and crack the glass, would you? I’m not a Samsung apologist (if it’s a legitimate problem, then it should be fixed in production ASAP), but I’m just using common sense.