Feb 11 AT 6:19 PM Alex Wagner 2 Comments

New carrier cellphone unlock policy now live, makes it easier to free your device

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Ever try to get your phone unlocked through your carrier, only to be met with a litany of questions and rules? If so, we’ve got some exciting news for you.

AT&T, Sprint, T-Mobile, and Verizon are now compliant with an FCC agreement that they signed in late 2013 that requires them to unlock your phone so long as you’ve paid it off or are no longer under contract. The deal also requires the carriers to post their unlocking policies on their websites, alert customers when they can get their phones unlocked, and unlock the devices of deployed military personnel.

Once you meet the criteria and request that your device be unlocked, your carrier will need to respond to you within two business days. They’ll then need to either unlock your phone, send your request to your device’s OEM, or tell you why you can’t unlock your phone if you’re not eligible.

In the past, unlocking cellphones through your carrier could be a difficult process, and often you were outright rejected. These new rules do have requirements, but at least now you know exactly what you need to do to get your phone unlocked, and all of the carriers are being upfront about their policies.

Via: Ars Technica
Sources: AT&T, Sprint, T-Mobile, Verizon

Editorial Director of News and Content for PhoneDog Media. Arsenal, beer, video games. Can be followed on Twitter at @alw.

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  • Parks Daniel

    wow..that is coool!!!! http://goo.gl/cLny4d

  • Dirty Budha

    Amazing. It’s FINALLY a rule that they cannot deny us the unlock code once the device is completely ours.