Play Store crashing instantly

Posted Dec 30, 2012 at 11:06 am in Threads > Apps

I’m running 4.1.2 on a Nexus S, and my Play Store keeps crashing instantly on launch. I’ve done several reboots, but no dice.

Anyone else have this issue or have had it in the past? Any tips on how I can fix it?

I’ve also force stopped the app several times, but again, nothing.

  • redraider133

    Maybe try clearing cache and app data for the play store?

    • VerticalCobra

      This is the usual remedy for FC on android

      • Taylor

        I need help my Samsung galaxy epic 4g is rooted and I did a update to my phone, and after the update Google play would say a message to me than I reset it to factory settings and I’ve done many different things to get it to work. And nothing is working at all :/ I’ve been using the phone for about a month and a week ago it quit working so I went back to using my iPod touch

        • anwar

          I think it u more gut have bricked it not to worry email me n I’ll have it hopefully back up n running

          • court

            I need help my Google play store keeps giving me an error message saying unfortunately it has stopped I have tried everything I can imagine like clearing cache nothings working

    • Richard Whereat

      I would love to. It doesn’t give me the chance to do that. It crashes instantly.

      • gmaninvan

        You don’t need to get into the app to do that. Go to settings>apps

        Then find the play store. In there you can clear everything. This can solve a lot of issues. I am not sure why his comment got so downvoted.

        • Darlene

          I did have a problem finding Pay Store.
          It was not in my apps but did find it in an instant with your answer but not sure if it worked yet…shut down and will hope when I restart it will work.

      • gmaninvan

        You can also roll it back a version

        • Darlene

          How do you roll back?
          Specifics… I am very slowww.

    • Mukesh Joshi
  • thymeless

    Is that a ROM or an offiicial release? Have you installed a more recent version of gapps if ROMMed?

    YOu might try deleting the cache and data for the Play store as well. Or sometimes I’ve read of people with such troubles on a custom ROM that have to delete their google ID off the phone, delete data and cache, for playstore, reboot, then add their google ID back on.

    • geiko

      It’s official. I had to delete all stored data to fix it. Thanks for the help.

  • da9el

    I had the same problem and it was fixed after a factory data reset.

    • Joaquin

      How can do that factory data reset on my tablet

  • qwertyman44

    try installing an old version by downloading apk

    • Raylen Dart

      Do anyone know how to fix the Google Play Store. It keeps on crashing and I don’t know why

  • fox

    here’s the fix:

    settings>>application manager>> all tab>>

    scroll to the bottom

    you’ll notice google/downloads is disabled

    enable it.

    This is the fix

    • paula

      Thanks ur comment fixed my problem

    • thisguy

      Fixed the problem instantly…thnx

      • Kiba

        Did not work, Download manager wasnt disabled, and I really dont want to have to factory reset my Sony S tablet, Ive had it for years and all my data is stored on it, cannot back up because no SD card. ;^;

      • Lee

        may have a look for this video,hope can help..

        • harshit

          This helped.. thanks.. :)

        • janine

          Thank u so much….Tried everything and u fixed it in 30 secs. So grateful 😊

          • Anon

            I like food

    • anurag

      thanx man it helped…:)

    • lozerman

      thx man

    • LeonK

      Fixed mine too. Thanks dude

    • S.

      Superb! Thanks a million!!!!!

    • guest

      thx a lot!!!!!!!!!!!

    • John Cena

      I love you.

    • prashant

      Hi..thanks for the fix…this worked for me..i was trying all the ways..but this clicked nicely…thanks a lot…

    • Cash

      U da fkin man.
      Simple n str8.
      Been looking around. No luck.
      Works now

    • tom

      Your fix worked great and I didn’t have to reset the phone

    • Martin

      OMG – and I thought I would have to reset and restore. THANK YOU!!! Can I buy you a drink?

    • bilal

      Thanks broda

    • Lydia

      The ONLY recommendation that’s worked.

    • strangerdanger

      Thank you! You saved me from a world of troubles.

    • dkr

      thank you!!!

    • Markus

      You made my day! My son’s Nexus is working again!


    • Jo Ruddenklau

      Thank you thank you thank you! I have been without a playstore in months! You rock!!!!!

    • cris

      i tried your procedure to fix it but unfortunately its the same. Should i make a restore factory settings on my galaxy note and s3?

    • jo

      Holy crap. Thanks so much.

    • tejal

      thanks a lot… :)

    • Shyuan

      Wow! You saved me from factory reseting my Nexus 7! Thanks, mate! :D

    • bigmac

      Your the best. Thanks! Works great now.

    • yanaliao

      thank you so so much ur a phonesaver :)))

    • alil

      thanks.. my playstore is working now. nice fix

    • Jessica

      This worked!! Thank you ssoo much. I had the same issue and no clue what to do to fix even, even the guys at best buy mobile were stumped

    • JTM

      You’re my hero. Almost thought I had to reset my phone. Thank you kind sir.

    • syasya

      Thanks…its working perfectly.

    • JasL

      Fixed mine too! Thanks!!

    • Raiinbow

      Thx so much I didnt know wht aas goin on but done just wht yu said n it fixed right away..

    • syam

      Thank you very much

    • shuchi

      Thanks :).. This really helped.

    • Matthias Urlichs

      Now why the flying *censored* can’t the damn thing just tell us that this is what it needs??

    • Alwyn Hay

      After resetting it i could not update my games of download it . Please do something , but at least i could go into play store.

    • ajit

      woow it worked thanks alot :D

    • Khai

      Thank you so much.. I have the same problem at this very moment.. Much appreciated.. !! :)

    • ejam

      Ur information very helpful.. Tq…

    • Chiko

      I’ve been battling with this problem for weeks and now thanks to your thread I’m back. All without deleting a thing! you are a superstar!

    • shady

      there is no goole/download….in my apllication manager……

      • rebekah

        theres none in mine either :(

      • StvnLucr

        Go to application manager. Slide to the right to highlight ‘all’ tab. Then, scroll all the way to the bottom and you will notice download manager is disabled, click on it. And enable it.

        • achu

          Tanxz yar..tanxz a lot it..worked. ..I was fuckingly angry wit tis shit prob…bt u sorted it out. ..tanxz a lot

    • jd

      WTh, i was looking for a solution for months and that simple instruction gave me the best solution ever, tnx man and million tnx more to come

    • ayokmu

      So no homo if it applies, but i love you for fixing this it was getting really f’ing annoying.

    • tooth

      Wow, so simply brilliant. Thanks a million!!!

    • Dr thx it’s works

      thx it’s works…

    • vivek

      Beautiful, it worked!

    • Vaibhav Saraf

      Thanks a lot.. I tried all the tricks but dint know it was so easy to fix it

    • jacoline


      I had the same problem and with this information I was able to fix it!


    • Siti Nurul Shafinaz Abdullah

      Thanks bro your comment fix my problem…thanks a lot…

    • shavik

      its downloader manager in my tab

    • matt k

      Thank you. You were right.

    • Justin

      Thanks!!! I had tried almost every other way to no avail, this worked instantly.

    • akash


    • Jennifer

      Thank you so much! I came across your answer and it solved my problem! :D

    • Shelby

      THANKYOU! You saved my life:’)

    • afs

      I scroll to the bottom and there are nothing like google/downloads. No possible disabled or enabled. I only see the last app and thats all. :( HTC One S Android 4.1.1
      Where I can find swich to google/downloads?

    • HHH


    • Will

      That doesnt work on galaxy note 2 HELP!!!

    • Jatin

      What a fix dude! Hats off to you!!!

    • lyza

      wow thanks a lot!

    • Ramesh Gadhvi

      done its working fine… SAMSUNG GRAND GALAXY DUOS… :)

    • Jack

      THIS IS IT

    • sajan

      woooo u r cool boss, but can u tell me how did it got disabled, please

    • santhosh

      Thanks Buddy for the TIP, it workedout in my S3.

    • Stephen

      Thanks Buddy…

    • jen

      instant fix. so grateful did not want to reboot my phone to factory.

    • boris

      this fixed my problem, thanks for the help

    • Fearlessguster

      Thank you so much. I tried everything previously posted and this was the only thing that worked.

    • brasil

      it fixed my problem too ;) so glad I read your post ;)

    • andrea

      This helped thanks so much

    • james edwick

      Thank you soooooooooo much that fixed my google play!!!

    • polo

      Thanks alot your comment fix my samsung s3 problem instantly

    • om prakash mishra

      thanks a lot… I was really very puzzled..& was planning to reformat my mobile
      galaxy s4 but your advice worked… thanks once again

    • Fathima Simjee

      Thanks Fox! You’re a star :)

    • milcah

      I cant find it at the bottom :(

    • Navneet

      Thanks, it’s working.. :-)

    • RavenRules

      :-D Thank you very very much :-D:-D:-D

    • Chalky

      Thanks. It helps a lot.:-)

    • tweety

      Thank you.. problem fixed!

    • Lorenzo

      Great, seems perfect now. Thanks ;)

    • Lothar

      thanks pal, it fixed the problem!! you win the internetz!!!!

    • Calvin

      Thank you man alot you comment fixed my problem instantly

    • sal

      cant find what ur talking about

    • ty

      Thank YOUUUU!!!!!!!!!!!!!!!

      I WAS OUTA MY MIND I didn’t know what else to do.
      How was that disabled for God sake? !

    • Twinkle Virk

      Hey dude!
      Gr8 help buddy, i got rid from this problm

    • parits

      thanks you fixed my phone :)

    • lee


    • chirag

      thanks a lot fox….seems to b working

    • pinkdolly

      THANK YOU! !!!!!

    • Sandeep Shradhye

      Thanks a lot buddy. It worked.

    • DEK

      Yup – that was it – thought for sure it was a virus. Not sure how it got disabled in the first place – thanks for the tip!

    • wolf

      thank you deff helped me out!!!

    • mohammed

      Thanks a lot. I thought it would take me to the extent of replacing my phone.

    • Gela Tamayo

      i can’t see the google/downloads at the bottom. please help!!

    • paul

      i have done that but still it does not work, i got a proline l10a1g 10′ tablet still running origenal rom not rooted nothing has been changed on the tablet but i get the google play store stopped working message, i have also tried clearing cache but it still crashes any other ideas..

    • geekfreak

      My four year old sister and brother keep trying to play a game. The game is fine, but my play store to update won’t even open. I was Hoping to clear cache and memory, but I can’t find application manager. Is that app called Apkmanager?

  • singanina

    Thanks, it works x

  • leathergloves

    Download manager was disabled! It worked! But what disabled it?

    • Shyuan

      I wonder too, why it’s deactivated out of sudden? O_o

  • Lucy

    OMG thank you thank you thank you!!!!!!!!

  • Navdeep Kaushal

    Thanks friends
    can u send ne a facebook request

  • Prasoon Tiwari 1

    LOL most of the comment are from guests … Dude If you like this then why don’t you join Androidandme ? We always want to increase our brotherhood … I hope you will join soon …

  • cris

    i tried your procedure to fixed it. But unfortunately its the same. Should i make my s3 to factory data reset?

  • cris

    i tried to fixed it by your procedure. But unfortunately its the same. Should i make my s3 to restore data reset?

  • pliu.2014

    Wait a while because the new playstore is coming out that might come to fix it.

  • francis dunn

    Hey thnxx a lot bro hrlped me alot……

  • Chelle

    Whaa .. what will I do .. after updating my s3 mini,my play store never always say google playstore has stopped .. then my phone seldom hanged ..

    • pliu.2014

      they have a new play store that you can download try it out.

  • IN076776

    Its working yipeee

  • yea boy

    Yea I went here to post it too but seems someone beat me to it :) id definitely reccomend making sure your download manager is enabled but you do some reset :D

  • azza

    Thanks ..fixed mine too :)

  • Irene

    omg! worked for me too! Thanks a lot!!!

  • je

    A million thanks!

  • Vickie

    You rock!!! This was driving me insane for months…thanks!!

  • norakvitiya

    When download some of game it sudenly closed it and it cant open even i do the three step

  • simon moore

    Fox you are legend

  • Simply Amazying

    You are great.Your process worked.

  • JAllen

    Best fix ever! I was freaking out.

  • adiw88

    YOU ARE LEGEND!!! i’ve been freakin out with my samsung s3 and now it all fixed! thanks mate..keep it simple and straight forward!

  • Hemant Barman

    So good of you bro…. This worked…. Thanks a lot… :)

  • shady

    im having the same issue but i cant find any enable/disable feature in my application manager…..

  • phatbouyinc

    Top man snm

  • josephCruz

    My playstore doesn’t work its really bugging me I did everythimg

  • joana

    Pliz my playstore isn’t working help me. Need it fast if u can help me email me to fast!

  • sam

    When I go into settings I don’t have application manager the only thing I see is apps and I did whatever I could do I even undownloaded the updates to the store

    • afs

      Go to setting/apps/ all/ Download manager/ an then enable. I just did it and its work :) I dont find this app at the end but in list on letter D (Download Manager)

  • Jim1984

    Dude just leave all the crap and try this one out and tell me if your issue is solved.

  • Jim

    I love Android phone but not much comfortable with touch screen.. I am using MOBOGENIE an amazing Android Manager with which we we can manage entire Android phone right from the PC.. send sms using pc key board , download apps using pc internet and much more
    it is free and can be downloaded from

  • Jim1984

    So Better, use Mobogenie available

  • Sandra Dee Ortega

    My Google playstore ap on my tablet wont let me get into it, when i click on it just crashes. Where do i go and fix the problem

  • John Kane

    Thank you it worked for me as well.

  • lyza

    wow thanks a lot i was trying to figure it out the whole morning good thing i tried looking it up here. :)

  • LuckyGuy

    thanks a bunch! it’s fixed! She’s so impressed I fixed it I might get lucky tonight!!

  • twin tigers

    I have same issue.I tried everything on my tablet but still it sucks…
    Need help………

  • Sid


  • Asif

    Thanks bro. Your solution worked like charm.

  • Wesley Dorsey

    Thank you so much! I was stumped worked like a charm. Thought I was in for a long search for the solution. Thank you!

  • Anthony

    Please i need help. My zte avid 4g has been rooted and the play store does not work please help. All phones are different so please! Help!!

  • Anthony

    I reset my phone,as well

  • xave

    Accidentally I pressed the disable button in the settings on application manager, pressed google play. I followed the instructions on what to do but I accidentally pressed the disable button and now I dont know what to do help!!

  • starsxoglitter

    Omg thank you bunches :D

  • masamune

    No dice for me …it keeps crashing

    Background data = enabled
    Download manager = enabled

    Plus force stop and clear cache …and it still crashes. :(

    • abcd

      Did you find a solution for the crashing in the play store?

  • Chalky

    Thanks. It helps a lot.

  • Junaid

    Nexus S keeps rebooting.
    The power buttons stopped working on my Nexus S so i installed AnyUnlock application for using Volume button for Powering on the mobile. After two days my mobile got reset automatically and after that it keeps rebooting. Now I cannot go into Settings to do factory reset, nor I can use “power and Volume” buttons combination to root the mobile.
    I have important data in the built-in storage card which i want to recover.
    HELP !!!

  • Sophie Naughton

    Thank you so much! I’ve put off fixing my google play app because I thought I would have to reset/restore my phone but now it works and I didn’t have to do that! it was so simple thank to you, thank you! youre amazing.

  • Lynette Djong


  • Armandas Galkus

    Hey. When I open my play store it allways just show no connection retry :( please help me

  • bEn-G

    It worked normally after I reset apps preferences on Settings/App Manager . . .

  • chirag

    i forced stopped the google play store once and then i got an updated version of grand. now the phone hangs a lot and i cant operate it at all….any app crashes before opening….there is a notice displayed every 10 seconds that the google play has crashed….can someone help?

  • nipunali

    Ohh hoooooo –after updating my s3 mini,my play store always say google playstore has stopped .. then my phone seldom hanged ..Thanks

  • zered

    it really helps me to solve that problem on my sisters phone.. thanks..

  • Joe

    It works for me!! Thank you very much, I’ll translate for spanish SEO google.

    Error al abrir PLAY STORE en SAMSUNG GALAXY GT-I9100 con Android Version 4.1.2.

    Se solucionó con el vídeo de @Lee:



  • mohit

    Superb and Accurate.

    Same was happening in my HTC One S device…… need for factory reset………….

    Awesome Man :)

  • soley yuth hang

    It kind of like a little help for me thank
    I thought i have to reset factory data

  • Suraj Pandey

    Thanks a lot buddy. It worked.

  • Guy

    Oh thx dude finally its working I LOVE U >,<

  • Sandeep Shradhye

    Thanks a lot buddy. It worked.

  • steve

    Thanks it really works!

  • jerome santos

    i have my nexus 7 .. then it makes me disappoint because the playstore of this gadget always stop when anytime i search or browse an apps to be installed…

  • jerome santos

    i have my asus nexus 7 … it makes me dissapoint because the playstore of this gadget always stop when anytime i search or browse an apps to be installed..

  • gary

    when I use google play on my table tkroos g6 pad android inside its says unfortanetly google play stop working

  • uncle sam

    If the Download Manager is already enabled. try disabling it and then clear cache, also force stop. Then start the play store again.

  • jynker

    Please help.
    My samsung s3 mini . Cant play games after i downloaded it on play store . please give a fix.

  • linchpin

    can’t play games and videos and also can’t install some apps it always says unfortunately the apps has stopped working I need help pls

  • linchpin

    can’t play games and videos and also can’t install some apps on my s3 mini it always says unfortunately the apps has stopped working I need help pls.

  • Parvez Hussain

    I’m using HTC One X version Android 4.1.1. My Play Store has stop unexpectedly & i have tried by going to Manage Apps & then Clearing Caches then Force Stop. But it did’nt work out.

    Pls Help,
    Thank You.

  • Dani

    Hi, I just bought an android 4.5 and google play will not work!! It keeps saying ‘server error’ and then crashes, even though I am connected to my home internet. My download manager is already enabled, and I have tried disabling and then re-enabling it several times, and nothing! Please help!!

  • guy

    All google services crash on my s3 I’ve tried factory reset, reinstall, clear data. I’ve spent ours looking for a fix to what I believe (going by no. of posts on the subject) is an inherent Google problem. I give up!

  • Jimmy Dev

    Oh! my Android phone always hangs due to GTA VC. Any solution?

  • harry

    Hi. My phone Google app not working pls help me s3 mini

  • lina

    My samsung 4s was rooted after that my playstore stopped working I restored my mobile severel time and its still the same I cant even install apps anymore :((

  • Bishnu Dev

    Same problem with me too. Any solution?

    Blogger SEO

  • geekfreak

    I can’t find and application manager. Is that labeled as Apkmamager?

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  • Dongamingz

    hi guys.. iv got a rooted galaxy s2. not bricked at all. my google app store got deleted. i factory reset and it didnt come back so i downloaded a apk. installed it fine but anytime i try accessing it it keeps crashing. even when im not trying to acces it it claims that google play store has stopped unexpectedly iv tried cleaing data and cache iv done a factory reset but not working iv gone to download manager and its enabled not disabled but still not working :( i need help this has never happened please dont repeat any steps iv mentioned as iv tried it and not working