Jan 12 AT 5:14 PM Taylor Wimberly 143 Comments

My Nexus S randomly reboots multiple times per day, and so do many others

It happens several times each day. I’m talking on my phone when all of the sudden I realize the conversation has stopped. Each time this happens I look down at my phone and see the Nexus boot logo. Dropped calls are one thing I can live with, but when my phone randomly reboots it makes me want to smash it.

Take yesterday for example. I was on an important business call and my phone rebooted three times in the span of about 15 minutes. It normally doesn’t happen that often, but when it does it’s a major pain and it makes me want to stop using the Nexus S. It also happens when the phone is in airplane mode, so I don’t think it has anything to do with T-Mobile’s network.

We expect to act as beta testers when purchasing a new Google phone, but if the phone part is so broken that it’s hard to complete a phone call then that’s a major problem.

Thankfully Google is aware of the problem, but we have no time frame for a possible fix. Google employee Ry Guy posted on their help forums, “So we’ve successfully reproduced this issue and are in the process of investigating with Samsung. I’ll provide updates as soon as I have them.”

The problem was first reported on December 28th, so hopefully a fix should arrive soon. In the mean time, I would hold off on purchasing a Nexus S until this random reboot issue is resolved.

If you have a Nexus S, please let us know if you are experiencing this problem. Have you discovered a temporary fix that might help others?

Source: Google Mobile Help

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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  • http://Website Sax M

    This happened to me today for the first time!

    I thought I might have rebooted the phone by mistake.

    • http://androidandme.com Taylor Wimberly

      It feels like it is happening a lot more now than when I first purchased the phone. I don’t remember it being a problem the first couple weeks, but now my device is almost unusable to complete a phone call.

      • http://Website Sax M

        wow….I have just had the phone for about 3 weeks now. I am going to be super pissed if I am going to experience what you are going through now. Hope Google comes up with a fix soon.

        Good thing I still have my old MT3G (w/ CM6.1)

      • http://Website John

        Sounds like my nexus one. I bought it back in may and by mid summer it was rebooting twice a day,

        • http://Website jkrs

          My N1 was doing the same thing for a short while last summer, shortly after the time 2.2 was getting pushed out. My unit liked to reset whenever it was in the car dock. Pretty sweet! Once i got a minor update (sometime prior to 2.2.1), it stopped happening.

          But, yeah… if that ever starts up again? I’ll probably find myself with a $529 frisbee.

      • jivemaster

        There and many, many, many of us where this has never happened. I make a receive at least 4 calls a day and never ever had the issue.

        I’ve owned many android phones so far including the Desire HD, Desire, Nexus One and Hero, and the Nexus S is literally the best phone I’ve ever had the pleasure of using. It’s fast, clean, and has a great feature set, and there’s plenty of space to install as many apps as you want.

        Are you sure there just isn’t a handful of faulty devices out there? Or perhaps a commonly used application across the ecosystem is causing phones to reset. You must remember that this is gingerbread and I have found a few applications so far that do not play nice compared to froyo.

        It’s only been a couple of weeks, give it time.

    • http://Website Korov

      Nope, has never happened with mine.

  • Gone

    Have not experience this issue at all…

  • http://Website Roger

    What can you expect from Samsung?!?

    • bemymonkey

      You may just be trolling, but that’s actually a valid point… considering the bugs in the Galaxy S series (GPS, RFS and so on), it’s not really surprising that a near clone would also have issues. Here’s hoping for a HTC Nexus Two next time around…

    • http://Website bray424

      My brother has a Moment and my mother has an Intercept, and both of them are plagued with problems including freezing and rebooting and everything else imaginable, not to mention the series of faulty and outdated firmware updates (I can’t believe the faulty Intercept firmware that was released a month ago and bricked phones STILL hasn’t been updated). Meanwhile my year and half old Hero still runs great.

      If there’s one thing I’ve learned from these first two generations of Android smartphones, it’s never buy a Samsung phone.

  • http://Website MattRawlens

    I’m sorry to hear this is happening to my Nexus brethren. Suffice to say that you knew this was going to happen when you purchased a Samsung product. Samsung is a horrible brand and the Galaxy devices should have never been allowed to carry the Nexus brand. Viva La Nexus One!

    • Vinnyj

      I didn’t buy the Nexus S just because Samsung was the manufacturer of the phone. I am a Nexus One owner who will never sell or give away my phone but i did buy the MyTouch 4G instead of the Nexus S. I am a Nexus freak and it pained me deeply not to buy the new Nexus. I was waiting for that device for a very long time and when I saw it was just a remake of the T-Mobile Samsung I was shocked and discouraged. HTC + GOOGLE = NEXUS That was my equation for the Nexus 2 but it never happened and I still felt like the Nexus brand should be built with top of the line hardware and software. Maybe the Nexus 3 will happed with better hardware. just my opinion. I wish nothing but the best luck for anyone who did buy the Nexus S. Live in a very strong T-Mobile HSPA+ area and my Nexus One smokes it is so fast, getting over 5.5mb on dl and 1.4 on ul. The MyTouch 4G is even faster.

    • http://midtoad.org midtoad

      Sorry, HTC fanboy, the Nexus One (well, at least mine) exhibited similar behaviour throughout much of its life, including after an update to FroYo.

      • http://Website JJL919

        Yeah I’m not sure why everyone acts like the N1 had zero problems. Biggest issue I have with it is the color saturation. It’s a good phone, sure, but HTC does not always equal quality. I guess I just don’t understand why some people are die hard manufacturer fans. It’s a better idea to judge each device on its own merits, not the badge of a manufacturer.

  • http://Website atock

    My Fascinate likes to do the same thing. Randomly restarts while sitting on coffee table multiple times each day. Who knows how many times it does it while in my pocket.

    • http://Website helpfulsally

      Minor consolation I know but if u want to track reboots there’s free app Bootlog Uptime

    • http://Website lololol

      that made me lol

  • http://Website Exile

    I honestly think this is happening with Android 2.2 and above. I’m a MT3G user and have been happily using Cyanogen for a few months now. When CyanogenMod made the jump to Froyo, I noticed that I would occasionally look down at my phone and see the PIN-entry screen (i.e. – it had been rebooted). I don’t think it’s just a Nexus S problem.

    • http://Website Usman

      Nope… I have a stock N1 running 2.2.1 and have never had any reboot issue with my phone.

      • http://Website JJL919

        Excellent sample size…

  • http://Website allymatt

    I don’t have a nexus but the Samsung Moment and the same thing happens to me

  • Uncemister

    Never trust a samsung android device anymore…..

  • MitchRapp81

    Dude, you bought a Samsung. You’re lucky the phone doesn’t explode and destroy your neighborhood.

    • http://Website Maximus

      Lmaoooo roftllll

      thats next!

  • http://Website sphericalpuma

    The issue is with the 2.3.1 update. My brother bought a nexus s and I told him to keep it on 2.3 and use it. He hasn’t had any problems. I then told him to update it and boom random reboots during calls and regular use.

    • http://Website greg

      Sorry to say, WRONG. I returned my first NS due to reboots. I kept the 2nd one at vanilla 2.3 in case one of the updates was the culprit. Three days later, first reboot during a call. They haven’t stopped since. It doesn’t matter what 2.3 minor version you have.

  • keridel

    hmm intriguingly enough my Desire HD also reboots randomly maybe it is a 2.2 issue.

    actually thinking about my 2.1 desire didnt do it but when it got the 2.2 update it did…

  • http://Website slowz3r

    NEVER ever ever happened to me had it since release

  • http://Website Mark

    o_O! GASP! A malfunctioning product from Samsuck?! Say it ain’t so!

  • http://Website DgDeBx

    I used a Nexus S at Best Buy last week and the phone rebooted within the first couple minutes of using it and it wasn’t connected to the internet (wi-fi or cellular). I thought that was kind of weird but I didn’t realize it was such a widespread problem.

  • DistortedLoop

    It’s only happened to me once that I know of…in the middle of a call last week. I’ve had the phone since day one of sales. I’ve been unable to reproduce it.

    I’ve read that a factory reset has fixed it for others.

    Some think it’s related to the 2.3.1 update.

  • http://Nathanmoorephotography.com Nathan

    One word… Samsung!

  • http://Website Chris Comeaux

    Me too. I get a random reboot maybe once every 3 days. But it does appear to occur more frequently lately. I thought I was either going crazy or had a defective device.

  • http://Website Westindiesking

    IM FAMOUS! I REPORTED THAT WOOT WOOT LOL! I did something good. Side note i havent heard anything back yet either. Also lack of new market is pretty lame.

  • http://Website Ben Johnson, GA

    I told you to buy a flawless iPhone 4, but you….

    cheers, Ben

    sent from my iPhone 4

    • http://Website Nithin Jino

      Flawless? Remember the Grip of Death? You’re lucky you even have signal.

      • http://Website Eric

        He got a ‘bumper” which is idiot speak for antenna solution to questionable design.

        • http://Website IRS

          Yall have to admit this icrap fan boys are funny and persistant, and how they have the balls to speak about samsung and android when they have the crapies phone of all. I just have a question, You have and iphone 4 with att right? well are you going to change over to verizon ones they get theres? no now wait…… it doesnt matter it still going to be Icrap and your still holding it the wrong way. LMAO!!!!

    • http://Website dnar56

      this guy sure is on here a lot for being a jobs fan boy. maybe he’s a closet android fan or maybe he’s scared that android will over take iOS…oh wait

    • http://Website Usman

      No one wants you here.

      • http://Website Ben Johnson, GA

        Your parents told you too – but did you leave? Nope. Personally, i guess Samsung knew this smartphail is a joke. Thats why they called it the Nexus S (=BUM)!

  • http://Website lawnmover man

    its not a trick – its a samsung!

  • Prince77

    Truthfully, I believe with the earlier post that said it’s the 2.2 build because I have an Evo and it had happened to me also.

  • http://Website Warden Chinbach

    Mine doesn’t randomly reboot, but it does every so often turn the display on for no apparent reason. Just less than a minute ago it did this again. Just sitting there with my phone and it’s display off. Suddenly the display turns on, and I check to see if anything is going on. Nothing.

  • orginn

    Its a Samsung, something will be always wrong with it.

    Sent from my vibrant 3g

  • http://Website rev2redlineguy

    Yep, it’s a Samsuck product. Sounds like issues that are happening on other Galaxy S phones. The reboot was one issue that was happening on one of my previous Samsung Vibrant replacements. The display turning on by itself was also another issue on another Samsung Vibrant replacement too. So to sum it, they are P.O.S. devices aka SAMSUNG!

  • http://Website ihatefanboys

    its a samsung… how a co-owner/moderator on a major android website is amazed by this is confusing to me on many levels. samsung in general has a horrendous history when it comes to mobile phones. the fact that it was dismissed because the name “nexus” was attached to it was ignorant of those that dismissed it so easily.

  • http://Website Heldros

    I have a Nexus One and it happened to me a lot of time.

  • mista2x

    My Nexus S was doing this to me like crazy until I factory reset, uninstalled LauncherPro and did not place any “custom” apks (T-Mobile TV, New Market, etc) on there. Since then not one crash.

    • http://androidandme.com Taylor Wimberly

      That is interesting. I tried a reset but no help. I’m running full stock Android 2.3.1 with no alternative launchers or any hacked apks.

      • http://www.androidpit.com Douglas

        have you tried going back to 2.3 instead? Some people seem to think the problem lies with 2.3.1

      • http://Website Cintra

        I wonder if you have a rogue app on your device..?

        I had something like this on my old HTC Magic some time ago and traced it to an app (RTM IIRC) which suddenly surged CPU%.. since then I have Watchdog Lite running in the background looking for such events..


  • http://Website 6387955

    Never seen this. I, though, use the thing for phone calls no more than once in a blue moon.

  • http://Website plasmoidia

    My Droid 2 will randomly reboot occasionally. Nothing close to this often, though. Most of the time it does a “soft” reboot. Not usually associated with being in a call. It’s been fairly stable recently.

    Is the rebooting “soft” or “hard”? For a hard reboot, the uptime will reset to 0. For my Droid 2 hard means going back to the M logo. Soft means just the red Droid eye boot animation.

  • http://Website mike

    This is why I stick to the HTC android devices. No issues with my old HTC magic (and any of the updates) or my new HTC desire z. Sucks to hear about such a large scale device issue…that shouldn’t be on a publicly available, tested phone. Epic fail Samsung.

  • http://Website Tony Rivera

    Happens to me constantly on my Droid X. Original Motorola Droid X rom or custom rom it doesn’t matter. But this is something that’s been going on I think since Android 2.2.1 (or it could be since 2.2). Never had this kind of self reboots problems until after the upgrade. At first I told it was my SD card, so I re-formated the SD card. That fix the reboots for awhile until it started again.

  • http://Website Allan alson

    When i found out that samsung was making the “nexus” phone i know i was not buying it.

    Alot were saying ” but we will get our updates faster” but that NOT the problem. Samsung it the problem. After seeing its flimsy plastic looking case and after what the vibrant owner are going through. I’m glad i got a G2 .

  • http://Website B2L

    I have had absolutely no problems at all with my nexus s. I can’t believe people are having this many problems. My nexus s is great I don’t get why so many people are talking shit on samsung and the nexus s. All they did was provide the hardware. Google is working on the fix. It’s an awesome phone.

    • http://Website greg

      Dude, it’s pretty simple. Take 30 seconds to imagine your brand new, premium phone rebooting 5 minutes into every 2nd, 3rd or 4th call you make or take. Naturally you call the person back when the phone is reset. Again, reboot during call. Try again, reboot again. Would you enjoy it? Would you praise your shiny plastic device? Next time you “don’t get it”, it will help you to try to “get it”.

  • http://Website dnar56

    what’s a “phone call”?

  • http://Website OMGNO

    Yes this has been happening since the update. Sometimes I can go for days and have no reboots, and then all of the sudden I can’t get through the first 25 seconds without a reboot. I’ve owned 5 different android phones and this is the only one this happens on.

  • http://puntomob.com Sergio

    I have had absolutely no problems at all with my Nexus S, except that it takes time to find my position with the GPS, instead of what happend with my G1 that used to be immediately

  • http://Website Sinanovski

    If you buy a Samsung product, you deserve it. Haven’t we learned anything from Galaxy? Samsung…baaah

  • http://Website Keideki

    I have the problem, often several times a day, but sometimes not at all.

  • http://Website minitel

    It happen to me twice a minute with my iPhone 5 :)

    • http://Website P56

      its not the iphone 5, its the internal vibrator!

  • http://Website Dawidex

    I own a Nexus One, currently running unofficial Gingerbread 2.3.1, previously running CM 6.0 through 6.1.1 and these random reboots never happened to me.
    I am in Europe though.. I don’t know if that could anything to do with it.
    HTC all the way!

  • http://Website Josh

    Mine does it while I’m listening to music once in a while its really irritating.

  • krazytrixxxsta

    good ol samsung strike again

  • http://Website Jason LeBrun

    This happens to me pretty frequently. It’s not a full reboot though, just the WindowManager restarting (which causes that colorful animation).

    Google has pretty significantly changed the way it manages memory in Gingerbread, and it’s causing all sorts of crashes due to OutOfMemory exceptions. I get frequent crashes in the Lock Screen app, the Window Manager app, and the Launcher app. It may be related to the fact that higher color depth is used by default for all bitmaps, but it doesn’t fully explain the problem.

    It’s causing problems in other apps as well (which run fine on every other phone).

    I’m not sure if this is due to lower-level Nexus-S specific things, or Gingerbread itself. But clearly Google released Gingerbread without proper QA on the flagship phone for this release, the Nexus S, apparently.

    • grellanl

      Aha, that would explain the shorter-than-usual reboot that many users report after these events. Does the reloading WindowManager also explain all running apps failing/restarting too? For example I’ve had this ‘reboot’ issue happen a few times while listening to music, and the player app locks up with the ‘stuck CD’ sound, followed by a system reload (or battery pull if I’m feeling impatient).

      I guess what I’m saying is, does the WM crashing bring down all apps with it? It makes sense that it would, I guess. So from the average user’s perspective, the result is pretty much the same as a full reboot.

  • GRAW

    Guys, guys… calm down… We’re talking about Samsung here, we ALL knew this was going to happen eventually…

  • Jason LeBrun

    This happens to me pretty frequently. It’s not a full reboot though, just the WindowManager restarting (which causes that colorful animation).

    Google has pretty significantly changed the way it manages memory in Gingerbread, and it’s causing all sorts of crashes due to OutOfMemory exceptions. I get frequent crashes in the Lock Screen app, the Window Manager app, and the Launcher app. It may be related to the fact that higher color depth is used by default for all bitmaps, but it doesn’t fully explain the problem.

    It’s causing problems in other apps as well (which run fine on every other phone).

    Nexus S runs stock android, so we know it’s not Samsung’s software that’s at fault.

    I’m not sure if this is due to lower-level Nexus-S specific things, or Gingerbread itself. But clearly Google released Gingerbread without proper QA on the flagship phone for this release, the Nexus S, apparently.

    • http://Website greg

      Very interesting, if true. How do you know this please? Can you provide a source? Thank you.

  • http://Website lovo

    Im used to reboots happening once maybe 2wice a week on my dx it never bothered me much but today it rebooted 8 times at least I thought it was due to recent rooting of it thought maybe I had it running hot since I overclocked it was soon bad I soon much as put it on the table and boom reboot I had just installed an app uninstalled it nd it seems.better… but Idk it hasn’t happens in like 30mins I don’t think its nexus specific

  • RonWeez

    I have had plenty of android phones almost 10 and all of them have rebooted themselves at least once. I have the nexus s and its happened once. Its not only samsung

  • http://Website anthony

    Wow I’ve had a few reboots but not lately. The issue I have is the dropped calls and the inability to call out at times. The calls at times just won’t go through. I think its gingerbread bugs perhaps that’s why the N1 hasn’t got it yet.
    I have no confidence in Ry Guy he is giving stroke job. I heard it all before in another life when my N1 had issues. He is just a buffer nothing personal just his job those who know will agree

  • http://Website Android fan

    Hope never happens to me have an evo had sum lil issues but not rebooting

  • http://nickelliott.us @nick_elliott

    There is a bug report on this issue too. http://code.google.com/p/android/issues/detail?id=13674. I have had this thing randomly reboot on me and it doesn’t matter if I’m in a call or not. My girlfriend also has a NS and it just reboot on her for the second time in the past 15 minutes while talking to her family on it. She isn’t very tech savy and a former iphone user so she is quite frustrated with her first android experience so far.

  • http://Website yang

    Nope. Hasn’t happened on mine yet or maybe it did happen, but not during a call.

  • http://youtube.com/patsandsoxfan5 Alex Carlson

    Im here on a nexus s but haven’t had this problem yet. However I feel like I’ve had some connectivity issues. It connects for like less than a minute alot of times then just disconnects all of a sudden for like 10 sec. its quite annoying when your trying to watch a YouTube video or something because a message comes up saying ” sorry this video cannot be played “

    • http://youtube.com/patsandsoxfan5 Alex Carlson

      Anyone else had this problem?

  • http://Website Wireless oneder

    I’ve experienced the random reboot when listening to pandora. Also had it happen during a call. The audio went silent and the phone locked up when I tried to hang up and redial. The phone rebooted and I tried to redial the call but it wasn’t in the call history. Strange behavior. Stock Nexus S. My rooted G2 behaves better.

  • http://Website Paula86

    My iPhone 3G does not reboot. Its working as intended.

    • http://midtoad.org midtoad

      “working as intended”… you mean, slowly, with a poor camera and no ability to install apps from any source? if you’re okay with that, keep on using it. But in that case, why are you poking around on an Android website?

      • http://Website Mike P

        Are you republican, low-down?

  • http://Website Me

    I’m glad I went with the mytouch 4g instead of the nexus s.

  • http://Website Michael

    This used to happen to my hero back when I was running the stock firmware and every now and again running custom 2.2 firmware.

    It didn’t happen a lot but every now and again the phone would reboot itself.
    I wouldn’t say its a problem with samsung but rather the firmware on the phone doing something it shouldn’t be doing.

  • http://Website Steve

    I’m beginning to think the rebooting issue lies with Android and not a particular phone model – my Desire HD will sometimes suddenly do it when it’s lay there untouched!

  • http://Website GTH

    no problem so far…

  • http://Website Naterade

    This is what happens when Google lets Samsung make their phones… Had the Nexus S been made by HTC it would be much better…

  • http://Website Félix

    A Nexus One owner here from Spain…what a double mistake from Google the Nexus S is. Not only is having big problems with its hardware, but also, slowing the Nexus One upgrade to Gingerbread in order to sell more Nexus S, Google is showing to all the world he’s making mistakes twice.

    • http://Website Heldros

      Man, I also have a Nexus One. I had a lot of reboot. Sometimes 3 to4 a day. I don’t think it’s down to Samsung.
      I’ve try to use my N1 without installing a launcher and I’ve less reboots problem (no one).

      It’s maybe apps who are not well write.

      • http://Website Félix

        I’ve never had a Samsung, so i’m not ready to blame them. By the way, it seems that these reboot issues are jumping since the 2.3.1 update rolled out, so it seems that you should put the blame on Google for that.

        I’ve never had a single reboot problem with my nexus, but i agree with you about some launchers creating force close problems.

        I just think both the Nexus S and Gingerbread were rushed to be on the market for Christmas…and both are starting to show problems related to that. I’m bothered, as a nexus one user, for not having still Gingerbread on my phone. But, lately, i’m starting to think that, if they’re not going to put an stable upgrade, i would be fine with my 2.2.1 for a while.

  • http://Website nexus

    It happened to me once :
    - the phone rebooted but I was not in a phone call
    - the “battery use screen” in the settings (setting -> about phone -> battery use -> the chart [1st item]) had red “phone signal” for quite some time before the reboot occurs

  • http://www.androidpit.com Douglas

    Since I got my phone on the 22nd, my Nexus S hasn’t suffered from any random reboots that I can remember. Someone noted that the problems started happening with 2.3.1 for them. It sounds like, as some have pointed out, that the problem rests with the latest Google update and NOT with Samsung.

  • http://www.clan31337.org grindking

    I have been running cyanogenmod7 alpha 3 for awhile and I’ve had mine reboot twice in about 2 or 3 weeks. Hopefully all will be resolved :D

  • http://Website Ahmad

    I’m an iPhone and android ( htc hero) owner . Personally I think it’s not samsung’s problem , as reboots are mostly software related . I used to change my htc rooms alot and some of them has reboots problem , so maybe it is just a bug with the update and google will fix it as soon as possible .

  • http://Website Derek

    Captivates do it a lot as well. There are multiple threads on XDA reporting that.


  • http://dumpytips.blogspot.com Gus

    It happened to me 4 days after I got my Nexus S. It rebooted during 2 calls that day (1 or 2 mins into the call), but strangely it never happened again after that at all. I have had the phone for 2 weeks now. I’m an average talker and I have rooted my phone on day 1.

  • http://Website teleknEsis

    just be glad Google is handling the update for this fix, not Samsung. Otherwise it’d be announced, delayed, announced, and then delayed again just long enough for them to release a brand new phone with the update for you to purchase

  • http://Website mike

    My nexus has never rebooted once by itself!

  • http://Website JJ Mcfly

    Never seen this, had phone since launch day, very solid so far.

  • http://Website Ben

    I have had several Nexus S handsets and thankfully haven’t experienced this issue with any of them.

  • http://Website Kenny

    happened to me for the first time today while on a phone call, they better have a fix for this quick. Shouldve stuck with my Nexus One!

  • http://Website dala

    Same problem with several HTC phones like desire and Magic.

  • http://www.nandjtech.co.uk fizzle

    i have mine for a while now but i rooted it within seconds of getting it and now running CM7 Alpha on it with no problem. i get the occasional quirks of an alpha rom but not the random reboots like you are talking about here.

    I think flashing a custom rom will fix the problem, after all is a google phone and they want custom rom flashed on it.

    fastboot oem unlock

  • http://Website Rob

    Your remark that it happens even in airplane mode is interesting. I’ve had my Nexus S for almost a month and have never had a reboot problem. For reasons I won’t bore you with I haven’t put a similar card in it yet, but I’ve used it a lot in airplane mode and on wifi. Stock 2.3.1, not too many apps, no launcher or apk.

  • http://Website Maximus

    It has happened to me twice

    initially i thought it may have been a app i downloaded that was buggy and caused the phone to reboot but it then did it again randomly

    With that said it hasnt happened since and this occurred a few days ago

    It isnt a problem for me rt now hopefully they can get it fixed before it does

  • http://Website jono

    do u guys reckon this issue will continue. im about to buy the nexus s in australia (maybe no warranty) and this might be my biggest mistake!!

    shud i buy it yay or neigh????

  • http://Website mikey

    samsung ftw

  • http://youtube.com/patsandsoxfan5 Alex Carlson

    Just had a major problem with my nexus s today. I had 192 pics on it but they all deleted themselves except for 51 of them. Seems like the nexus s/gingerbread is having some problems

  • http://twitter.com/grimmy_efg Grimmy

    Had reboots during calls for almost every call when I first got it (the 2.3.1 update came pretty much straight away). Factory reset and USB Storage wipe seems to have cured the rebooting during calls, however I did notice that the phone rebooted randomly once since then whilst sitting on my desk connected to the charger. (I’ve been checking the log so I know that it hasn’t rebooted when I wasn’t looking :P)

  • dtracy03

    I have the Samsung Epic and it is still on 2.1, tons of apps installed and have not had any issues AT ALL, But since wife’s Intercept was OTA updated to 2.2, the Phone, drops calls, the touch screen is very jittery when you move anything and or do any operation involving the touch screen, but neither of the phones have any reboot problem.
    I almost have to say it is Firmware related and has nothing to do with Samsung! I will not update to 2.2 when available for my Epic if this kind of problem is going to happen after update, right now, my Epic is working excellent! Anyone thought about Carrier Problems being related? Who knows? But I am Very Unhappy with wife’s Intercept AFTER THE 2.2 UPDATE, before that it was Great?

  • http://Website Guy Incognito

    You’re waiting on Samsung to update/fix the problem?


    Good luck

  • http://Website beggingtodifferchap

    Let’s see how long this fix takes. Still waiting for the text message fix btw.

  • http://Website craig

    this happens to me from time to time (when i notice it) it happened when i was on a plane in airplane mode this week.

    • http://Website craig

      forgot to mention that my gallery is POS, it always puts my pictures in the wrong folders, displays deleted photos. clicking on some photos in thumbnail mode causes other random photos (even from a different folder) to show up. this phone is a real piece of crap, and i wish i had another option from t-mo but i think the window to return it has closed,

  • http://www.uglyego.com Ugly Ego

    My N1 has recently started doing random reboots. About 6 times today

  • http://Website Mark

    I too have never had the reboot issue. I make around 20 calls per day. I’m not doubting that some people have this problem but i’m sure it’s not as bad as some make it out to be. Most people exaggerate things to make themselves seem more important or more of a victim. I’m in the retail sales business and people are truly liars. People in the U.S. are true pessimists. Maybe all you dumbf**ks can file a class action lawsuit and get some free cash that someone else worked hard for. And by the way, since half of the lazy bastards in this country don’t pay taxes, your welcome for the subsidized technology research I paid for to make your cell phones function properly. So shut the f**k up and give Google a chance to fix the problem.

    • http://Website Norton

      I’m having this issue since the first update (2.3.1), I suffer from reboots on almost every call I make or receive, and I can guarantee that nobody is exaggerating around here. Whish you could have my phone as your only option for a couple of days. By your attitude, I am certain that you would be the loudest screaming son of a b. around.


  • http://Website brett

    I have been having the same problem. it only happens while I am on a phone call.

  • http://www.ecoengineers Steve

    Pity HTC won’t openly acknowledge the very same problem now applies to most of the original HTC Desires – all models from HT03 all the way through to HT08. Literally 100s of 1000s of Desires (and some Evos) are now entering a premature end of life phase.

    BTW, the problem is not the software it is the motherboard overheating – especially following a sim card replacement and/or of Froyo update.

    Good luck trying to get a mobo replacement from your phone servicer provider – it’s invariably a nightmare!

    Goodbye HTC

    This is going to damge Android badly.

  • http://Website UJ

    This happens to me 2x per day now with my Nexus S – fully charged on 3g. What’s sad is that I live literally 200 yards from Google. When I drive by the Palo Alto airport on the 101 the phone portion of my phone hangs – I can still listen to music, view apps etc, but I can’t make or receive calls. It’s really annoying and the only fix is to reboot the phone. You think that somebody over at Google that rides one of those white buses would notice this odd behavoiur.

  • http://Website Bruno Auguste

    I have and still experiencing the random reboot issue and now it is becoming very very bad every 15 mins in a call it does that and all that happened after I have updated for the android os 2.3.2 now i am waiting for the next update

  • http://Website Ross

    My Nexus S does not reboot during a call but sporadically inbound calls are silent and I can’t hear the other party.

    Then outbound calls are silent. The person on the other end picked up as the call counter is increasing.

    Only way to temporarily resolve is to manually restart. Having data issues is one thing but if it can’t function as a phone its a real problem.

    Thinking setiously about returning this 6 day old phone.

    Any advice apart from the obvious new phone solution?

  • http://Website Stewart Rand

    I’m on 2.3.4 and had my 2-week-old Nexus S randomly shut off the other day. Some incoming calls are also silent for the first 10 seconds or so.

  • Shree

    I have same problem,,,multiple reboot…
    sometime there is incoming call phone rings for a whil till the time I get my hands on it…it reboots..and after its normal I can even see any name i call log…so there is no way to know who called me,,,and my phone restarteds
    the person at other end might think I’m ignoring him…I cant even call back him since I dont know who called me

  • Adam

    Yes, i know i’m necroposting here sorry, but i’m also having this same issue. I just got the phone a couple months ago, am running android 2.3.6 and this freeze bug started from day one. It’s totally at random, and sometimes when it freezes i have to remove and reinsert the battery to get it to restart.

    I should have done more extensive research before i bought this POS. What good is a 500$ phone that doesn’t work?

    I am totally at a loss of what to do, my carrier Cincinnati Bell is of course clueless, and i didnt get an extra warranty or anything (I would have to pay them to send it out to get serviced). I have read multiple posts of people sending their nexus back to samsung only to have it returned, problem not fixed. I have read various forums and searched for an answer to this until i can’t stand to look at them anymore and have not seen anyone post any kind of definite answer or resolution to the issue.

    Just wondering if any of y’all have any info? Was there ever a fix for this issue? If so where can i find it? Thanks.

  • christine

    I broke down and got a Skyrocket and it too is randomly rebooting. Guess shouldn’t be surprising since its on AT&T and they brought the trainwreck known as the Galaxy S Captivate. Wondering if I should just give up before I get 3 replacement devices in too deep.

  • sarah

    i have the same problem. was there a fix?

  • DZG

    Hello can someone please advise me what is the current status on random reboots and overheating in this phone ?

  • Michelle Taylor

    I was on a phone call for 10 seconds and my phone rebooted itself second call and the same thing happened again.My phone has rebooted itself 12 times in the in the past 10 minutes it dosent matter if i am on a call or listening to music or on the net.I am quite frustrated with my first android experience so far.

  • Frankienstein

    I’ve got Samsung Nexus S with Android 4.0 and it randomly reboots after 2-3 i turn it on, that’s really annoying because this drains battery very quickly and because I need the phone. Find a solution as fast as you can because I’m gonna become crazy!!! D:

  • Frankienstein

    I’ve got Samsung Nexus S with Android 4.0 and it repeatedly reboots after 2-3 minutes i turn it on, that’s really annoying because this drains battery very quickly and because I need the phone. Find a solution as fast as you can because I’m gonna become crazy!!! D:
    Could it be a battery problem? Sometimes, when this happens, my phone overheats.

    • Chenithung

      same here, five months old and its acting weird. its restatding evry now and then, cant use any apps. gmail failure shows up on switching on.

  • francisco

    I’ve gotten the outrageous amount of 7 times a day counting yesterday. why im here searching for a fix.

  • Jacob

    I have Google Nexus S and I’m having having same issue since I installed last update. Please let me know when you get the solution. Thank you.

  • joe

    yeah mine started doing this last night and hasnt actually stopped for about 8 hours

  • Fabricio Ceolin

    I have the same issue since I installed last update too.

  • Chenithung

    i am facing the same problem. it is five months old, and it restarts evry now and then, currently running 4.1.2
    I really need help on the same , please mail me at [email protected] if you come up wit any solution. thank you

  • Hanan

    I have the same problem On my 4.2.2 version.