Aug 03 AT 2:56 PM Edgar Cervantes 31 Comments

iOS, Blackbery users know more about smartphone security than Android users


Retrevo surveys have been quite interesting lately, and today is no exception. Retrevo surveyed 1,000 people about smartphone security, and found, sadly, that Android users seem to be more ignorant (or careless) about the matter at hand.

This may seem weird to most of us. We’re always talking about security-centric apps and services to keep our Android devices safe. I personally have never heard an iPhone/Blackberry user talk about a service like Lookout or any of the many other apps like it. But it seems they protect their devices more than we thought.

Retrevo covered three parts of smartphone security in this survey:  Protection of personal info/data, virus/malware and device loss recovery. Here are the results:

Interesting numbers. And a sad day for Android fans. According to this survey, less Android users password protect their devices, usually they do not have other security measures to protect their private data, and more of them have done nothing about it. Also, more Android users would not know what to do if they lost their device. And, compared to the other platforms’ users, less would actually use a recovery service (location based).

We have to understand that many Android users are new to the smartphone world. Android provides variety/choice, and the platform is also in many devices–many of which are low-end and, hence, cheaper. Many of those just coming onto the smartphone bandwagon may not know much about smartphone security yet.

What strikes me as more interesting is the fact that so many iPhone owners are worried about viruses and malware. These users would be almost completely safe if they stayed within Apple’s arms (avoid jailbreaking and installing non-App Store apps). Does this mean that more iOS users jailbreak their iPhones and, therefore, need to have them more protected?

So, there you go, guys. It’s time to start letting our fellow Android users know how important it is to protect these smartphones. Android devices are very powerful tools, but can also open the doors to a plethora of dangers. We certainly had very little to no danger with our old feature phones. I know that my life would be completely turned upside down if someone got a hold of the info I have stored on my device. They’d have access to my bank account, multiple email accounts, all of my social networks, and Paypal. And things will get even worst once NFC payment systems come into the game.

So, let’s see how well protected our own readers are. How well do you protect your devices? What apps do you use? Is your phone password protected? Do you actually pay for any services? Sound off in the comments.

Via: Phandroid

Source: Retrevo

Hello, I am Edgar Cervantes. I am an avid Android fan, and keeping myself updated on the topic is part of my daily life. I will always work hard to give the best of me to our community of Android enthusiasts, and I am very honored to be part of this ship. Hopefully we can all enjoy sharing our knowledge and opinions!

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  • Ryan Kim

    I laugh. Every iOS user I know doesn’t know what malware is, or thinks that the only platform in the world which can get it is windows.

  • teecruz

    this survey is beyond bias. I mean, they’re may be total idiots in the world.
    But to commit a survey, based on biased results that critiques a competitor brand only for self marketing is beyond bullshit to me.
    & I mean it. If anything, Android has set the spotlight on security, because it is growing so rapidly.
    We, here at Androidand+ take care of our devices thank you very much.
    They are worth much more than an iPhone or Bberry. Thank you :)

    • zee112

      This survey says nothing about the user’s knowledge of security. I have a Blackberry for work, and it’s MANDATORY to have it password protected to access my exchange email.


    Most people I know usually have Lookout installed. Some phones even come with it pre installed.

  • Belbarid

    Not to put too fine a point on it, but this is largely because of the fact that security-centric people tend to shy away from Android.

    You referenced Lookout- nice app. And standard in a Blackberry.

    The big thing, of course, is for apps to leak user information “behind the scenes”. Again referencing a Blackberry, this simply can’t happen. Sure, an app can leak your personal data, but your Blackberry will tell you that the app wants access to personal information and to your network connection. And gives you the ability to disallow this. At a finer-grained level, you can even disallow access to certain URLs while allowing others.

    Screen password? How about full-disk encryption. Another standard feature insuring that even if an app does manage to steal your contacts, or if someone takes your media card or SIM, they will have to deal with the encryption before reading anything.

    Lost phone? The usual options are available from GPS tracking to remote wipe.

    Android is a lot like Windows. People who tend to be concerned about security tend to also gravitate away from it.

    • Drew

      I know plenty of people who are big on their data security of their devices and are platform agnostic. Leo Laporte, a man who hosts a podcast ALL ABOUT security says every chance he gets that Android is his preferred phone platform… In fact he even asked Kevin Rose “Why the heck haven’t you went Android yet?” so saying people who are “security-centric” is just plain ridiculous. Either your trolling or haven’t done your research… Computer security depends on ONE person… the user.

      • Belbarid

        One guy?


        I’m wrong because one guy likes Android and knows something about mobile security?

        Either you’re a kid who knows jack about statistics and sampling, or you’re an Android zombie who can’t stand to hear something bad said about his precious status symbol.

        We’re talking about trends in a user base, not one guy. And the fact of the matter still stands- the tendency (look up the word- I’ll wait) of people who are concerned about mobile security is to shy away from Android.

  • Phil

    I don’t get it. iphone users don’t even have the option of security, aside from a password. When I switched from an iphone the first thing I installed was Lookout, It’s also the first thing I installed on my tablet.

  • Kelly

    Interesting that iPhone users are concerned about malware. Most of them are safely in the cradle provided for them by Apple, yet they’re still worried. It tells me the majority of them may know so little about the issue, they assume there’s a problem even when there isn’t.

  • Jess Blanchard

    When the speakerphone on my Optimus T crapped out and I asked for a replacement, the T-Mobile rep lady led me to believe that I would have voided my warranty if I’d installed any anti-virus shiz on my shiz. Is she herpin’ the derp, or… what?

    • Edgar Cervantes

      What? That is insane! How will it void your warranty to install an app that is AVAILABLE at the Android Market?

    • BiGMERF

      That is retarded cause if you hit the TMo tab its listed as a recommended app to download

  • Interpol91

    Anyone without an app like Lookout installed on Android is insane in the membrane. Sure the chances of running by malware may be low but it’s good to have that security for free incase you do.

    • Leonick

      No, he simply isnt a geek. Might be obvious to you, but it isnt to the common phone or computer user.

  • amy

    First of all, I. Don’t store my banking or paypal passwords on my phone in the first place!…& if I were to lose my phone, my email passwords could easily be reset from home, so no one would be able to access it if they did find the phone. Safety & security doesn’t require additional software etc., it requires common sense! No matter which smartphone platform you use.

  • XXXdudekevinXXX

    iOS is for the rich,young and hip people, while android is for the bums. Me and my friends have an iPhone. Only a few idiots and teachers got an android malware phone!

    • Lol Android is for bums u douch bag a lot of broke ass ppl I know have iphones dat can’t even pay there bills on time cuz dey get riped off wif a wack ass fone that can’t do shit n by the way ass crack I have a car my own house n an EVO wat u got ur moms and I’m only 22 years old get ur facts right b4 u talk out ur ass

    • E 1

      I bet ur mommy bought u ur i crap n pays for ur bill as well u sad sad fool and rlly Android is for bums I bet u don’t even have a piece of gum in ur pockets yet alone a dime

    • Leonick

      Oh stop right there!
      Sure I have an iPhone too and an iPad and I love them both (I also have a Galaxy Tab that I love some no reason to jump me android fans :) just keep reading).
      But say the iPhone is for the rich and hip and Android is for bums is pretty darn stupid.

      If you say iPhones are for the rich and hip and Android is for the rich and for the poor I might agree though.
      A good (high end device) Android phone will cost as much as an iPhone (high end device) and do more or less the same. An Android device can however be gotten for a lot less money, or free on a contract even, it won’t be the best hardware, the most recent software or the best experience (you get what you pay for) but it’s an option.

      While I think android and iPhone fans should stop hating on each other it’s kind of understandable with guys like this on both sides :p

  • Balzaak

    I appreciate that an android fansite is willing to publish an article that points out the week-points in either the os, device or the users without trying to pass it off as a piss-poor source.

    • Leonick

      Indeed, rather refreshing too see. Wish more sites could do this.
      And I wish more fans would to, just look at these comments :p

      You don’t have to hate everything that isn’t your prefered OS, product or by your preferred company. And just because a survey or article points out something negative about something you love doesn’t mean it has to be biased or whatever, you can still love your Android, go ahead :p at least your phone is secure right?

    • Chimpo

      I too appreciate that this site will publish articles that are not necessarily all positive about android, but this particular survey proves absolutely nothing. You should never read too much into stats that come from bs surveys.

  • codesplice

    So were the iPhone users polled the same ones that believe their phones have 4G?

  • zee112

    This survey says nothing about the user’s knowledge of security. I have a Blackberry for work, and it’s MANDATORY to have it password protected to access my exchange email.

    • Leonick

      Doesn’t really invalidate the survey though.
      As the source site states “The sample size was over 1,000 distributed across gender, age, income and location in the United States.”.
      It’s rather unlikely that all the Blackberry users in the survey only had a Blackberry due to work, it’s still pretty popular among teens due to BBM, at least it is in the UK, not really sure about the US to be honest, but I don’t think we should count on all or even the majority to be corporate users.

  • Michael

    I can’t really comment on iPhone users but if you read blog comments such as these you’d know BlackBerry owners use security as their only defense in the Android vs BlackBerry argument. Its as if they’ve been brain washed to repeat the same thing over and over as if security is the last “feature” a BlackBerry enthusiast can brag about. Sad.

    • codesplice

      Well really, security IS an important feature on a Blackberry. When it is the solution that most major corporations use to access their important emails remotely, it HAS to be secure. The reason that many companies go the RIM route is their robust security and the administrative configurations available.

  • Leonick

    What I think the other commenter here must remember is what kind of people answered this survey, common users, people who aren’t geeks, who don’t root or jailbreak their devices, we geeks of seem to completely forget how complex these things that we take for granted can be.

    I am honestly not surprised more iPhone users said they would use a recovery service, after all Apple provide one free for the newer devices (iPhone 4, iPad, iPad 2, most recent iPod Touch and so on).

    Not all Android devices do, I know some of HTCs device have such a service and Samsung have their Samsung Dive service that come on the Galaxy S 2, the settings where hidden a few steps in to the settings menu and required a Samsung account so not everyone will find these settings and set it up (my moms partner, the owner of said Galaxy S 2 certainly would not) and they certainly would not install a third party service for this themselves

    I were disappointed to see that Samsung had not pushed this service to the Galaxy Tab (7 inch)

    As for passwords, well, I’ve asked my mom, her partner and my little brother if they had any security code on the device, none had, I asked if they wanted help to set one up, either numerical or pattern, all said no, they would never remember it they claimed. I think they would but they didn’t set one themselves. That said, I don’t think my sister has any code on her iPhone or iPad either, her boyfriend might though, and he is not a geek.

  • Richard Yarrell

    At best this survey is a total JOKE I know plenty of iPhone and Blackberry users that don’t even have a CLUE so much being knowledgeable about virus protection or malware they NEVER HAVE BEEN. Android users are aware of these circumstances and deal with the matter accordingly. I personally use LOOKOUT and NETQIN on my device and whatever does exist out there it catches everything 100%. Netqin is great for checking of files on your device and lookout works great with checking each link you click on so I know my Evo 3d is well protected against everything.

    • codesplice

      I also know plenty of Android users that don’t have a clue about virus or malware protection – not to mention how few that I know actually use screen lock passwords or even gestures.

      Many more of my Blackberry-using friends are likely to have at least a password set on their device, and their devices can usually be remotely wiped by their BES administrator if the need should arise.

  • android ted

    Bull ish