We haven’t heard much about Google Helpouts since its launch in late 2013. That’s ending today, but unfortunately for fans of Helpouts, the news isn’t good.
Google says that it’s shutting down Helpouts on April 20, 2015. Both the Android and iOS apps have already been pulled from their respective app stores. Starting on April 20, you’ll be able to download your Helpouts history using Google Takeout. Your history will be available through November 1.
Obviously it’s kind of a bummer to see Helpouts disappear, because the idea of being able to connect with an expert in a particular field in real-time sounds great. The service doesn’t seem like it ever really gained much traction with consumers, though, and so Google is likely pulling the plug so that it can allocate its sources to a another project.
Have you ever used Google Helpouts?