Aug 31 AT 4:48 PM Dima Aryeh 0 Comments

Andy Rubin apologizes for Essential email goof, offers affected customers LifeLock and a free phone

Essential Phone 6

Once thought to be a phishing scam, the email from Essential asking people to verify their identity after a phone purchase was actually legit. Unfortunately, the BCC option was not used so any replies would go out to the 70 people who were initially emailed. Personal information like drivers licenses were sent out to strangers, which puts those people at risk of identity theft.

Andy Rubin has since put up a blog post apologizing for the ordeal, saying that the issue has been fixed and won’t happen again. He has also offered affected customers a year of LifeLock to protect from identity theft.

On Twitter, Rubin also says that those affected will be getting an Essential Phone for free. Hopefully this will make up the trouble to those people, as getting a free $700 phone is a pretty decent deal.

Despite the numerous setbacks, the company is soldiering on. How many of you are waiting for your devices now? Leave a comment!

Via: XDA-Developers
Source: Essential, @Arubin

Dima Aryeh is obsessed with all things car and tech. His time is split between gaming and fixing his racecar. He also does photography in his spare time.

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