Mar 20 AT 1:26 AM Taylor Wimberly 10 Comments

Open Home Users Experience Problems. Developer Rejects Google’s Copy Protection.

Do you know how to boot your Android phone into safe mode?  What happens if you are on the move and get locked out of your phone?  Chances are if you use the desktop replacement application Open Home, you learned the hard way.  Many users were temporarily locked out of their phones today after upgrading to the latest version of Open Home.  After installing the update, the phone would get stuck in a force close loop and users were unable to uninstall the application.

I found out about the issue late this afternoon after multiple people had left comments on this site and contacted us through our contact form.  You people are really funny with your emails you send in.  I don’t “work for Google” but I’m always happy to lend a helping hand.  After contacting the developer Better Android, I learned what was causing the problem and how to correct it.  If you are still having problems I direct you to their website.

Open Home with Mario them and icons.

Open Home with Mario them and icons.

So what was the source of this problem that crippled many phones?  Surprise, it comes from Google’s maligned copy protection.  Better Android had initially used the copy protection, but later decided to reject it after users complained.  When copy protection was turned off with a recent update, it broke the database access of the app and caused it to crash.

Users were forced to boot into safe mode(power + menu) in order to uninstall and then reinstall the application.  By reinstalling the application, the file structure was corrected and problems went away.  The fix was simple, but this demonstrates potential problems for the Android platform.

If an application accidently breaks the phone, how does the average user know how to correct the action?  Users on the go will not be able to access the Internet or phone a friend for help.  Instead they will have to locate a PC or drive to the nearest T-Mobile store.

So if you take one thing from this article please remember:  SAFE MODE = POWER + MENU.  :)

On a side note, Open Home has some really nice features they recently added.  aHome has taken a huge lead in the desktop wars, but Open Home is quickly catching up.  dxTop was my favorite, but this week I’m giving aHome a try.  Which desktop replacement is your favorite?

Taylor is the founder of Android and Me. He resides in Dallas and carries the Samsung Galaxy S 4 and HTC One as his daily devices. Ask him a question on Twitter or Google+ and he is likely to respond. | Ethics statement

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