Jun 16 AT 10:24 AM Nick Gray 19 Comments

HTC rolling out Android 2.1 update to Hero owners in Europe

It looks like HTC is going to make good on their promise to roll out Android 2.1 to all HTC Hero owners by the end of June.  Last week, we reported that the Android 2.1 OTA update was hitting handsets in Taiwan and it appears as though European owners of the HTC Hero started seeing an update being pushed to their handsets late last night.

An official statement from HTC indicates that European Hero owners will actually see two updates before the end of the month.  The first update should roll out to HTC hero owners the next time their handset pings HTC’s servers to check for the latest update (quick tip: restarting your handset or changing the date typically forces the phone to search for new updates).  HTC is being vague, not releasing any details on what the first update actually changes on the phone.  HTC will be pushing out a second OTA update to the HTC Hero before the end of the month which will include the actual Android 2.1 update.

We have heard a handful of reports from Hero owners who have already received the first update.  We don’t have any indication on when the second update will be hitting your phones, but be sure to leave us a comment once it hits your HTC Hero.

Android Éclair update for HTC Hero will be released by the end of June. The upgrade will come in two parts, the first of which will roll out from this week and will be detected when the Hero next automatically checks for software updates. The second part of the update will follow towards the end of the month. As the second part of the upgrade will wipe all data on the handset, Hero users should ensure any important data has been backed up before proceeding with the installation. Due to the size of the update, wherever possible, we would advise using a WiFi connection for this download to avoid additional data charges.HTC Support

Via: Engadget

Source: HTC

Nick is a tech enthusiast who has a soft spot for HTC and its devices. He started HTCsource.com (the first HTC blog) back in 2007 and later joined the Android and Me family in the summer of 2010.

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  • http://sorenhm.dk Søren Hugger Møller

    I have installed the update on my Hero. Got by setting the year to 2011.

    As HTC has previously mentioned, this is just an update preparing the Hero to receive the full 2.1 update later (hopefully soon!). This means that the Hero is still running 1.5 after this update.

    I do think my Hero feels a bit snappier after the update, but that may be a coincidence. The update also contains an update to the YouTube app which means that it actually works now. Before the update I often had issues with “video cannot be played” error messages – this issue appears to be solved with the first update, just released.

  • http://Website Dave

    Sorry, but they’ve missed the boat for me – eight months after the update was promised is far too late, especially as their Twits just show they only really care about the US market (now they they are in it) and their new handsets. Completely lost respect for them and installed 2.1 from another source a couple of months ago. HTC should concentrate on the hardware and stick to standard Android – at least then we’d get the updates faster.

    • http://Website Sammy D

      First off, it’s only been 5 and a half months since they promised the update, not 8. Second, even if HTC did produce phones with stock Android, there is no guarantee that their handsets would be getting updates any quicker. It took Motorola over four months for then to update the DROID from 2.0 to 2.1 with their vanilla android build.

      The myTouch Slide is running a custom build with HTC Sense and it looks like it will be the first non-google (N1) to get the update to Froyo along with the original myTouch. It’s not the custom UI that’s the issue, but the drivers for the hardware that need to be updated properly in order for new builds to run on older handsets.

      • http://Website Dave

        They tweeted that the Hero would be updated in October. That makes it almost eight months. OK seven if you are being pedantic

        • http://Website DD

          Yeah, they did tweet way back in October of last year, but at the time they were looking to bring Android 1.6, not Android 2.1

          It wasn’t until after the Nexus One hit the market that HTC said that they would bring Android 2.1 to the phone. I would rather them scratch plans for an older release and work on a new one than continue to focus on an update that has already been surpassed.

          SE needs to take a note form HTC. No one cased about Eclair now that Froyo is almost here. Google will be rolling it out to the N1 within a couple weeks and the myTouch 3G will get it soon. SE is planning a 2.1 rollout in late Q3 to their phones. Yeah, it’s an update, but they will still be behind the curve. At this rate, SE will be rolling out Froyo to their XPERIA line by the time Gingerbread is fully backed and ready for consumption.

      • http://Website Dave

        Plus their tweet specifically said they were working on porting Sense to 2.1.
        If they stuck to stock Android then they could concentrate on the drivers instead of having to update all their widgets and overlays too.

  • http://Website robert

    I was unfortunate to be updating apps at the exact time the update came over the wire and back stepped missing it. I contacted HTC and they informed me that “the system firmware will be resent in 14 days.” Which supports what you have said.

    • http://Website David

      I have found that you can fool the firmware into offering the update again just by advancing the clock. As Søren Hugger Møller suggested, I advanced the clock on my Hero to 2011, and it offered me the update, but at the time I was in the middle of trying to backup my settings, so I pressed ‘Later’

      To get the phone to offer me the update again, I just advanced the clock another month.

      • http://Website David

        The update via advancing the clock did not do anything. (Other than rebooting the phone). I guess we will have to wait for the official update to be pushed from HTC.

  • http://Website Fer

    I have MoDaCo 3.2 based on the previous Android 1.5 HTC stock ROM, and I’ll stick to it until the new Modaco Custom Rom 4.0 is released. If now the Modaco is quite much better than the stock rom, I expect that with this new one it will be the same. Stock roms lack of app2sd, that is basic due the small size of the internal memory, and other features provided by custom roms.

  • http://Website graham

    ive not had any update as of yet….be interested to know if any others in the uk have had it yet and what carrier they with ??

    • http://Website robert

      Hi, yes I’m from the UK, and on Orange. As stated above I did get the update, but since I’ve never seen the fota process before and I was updating aps at the time, I misunderstood what it.meant and missed it. However HTC have informed me its going to be redone on the 30th of June

      • http://Website graham

        im also on orange and as far as i know i aint had a sniff of an update…not noticed anything on the screen saying about any update…ive tried restarting the phone and changing the date but nothing

  • http://Website Jim

    I’ve also got the MoDaCo custom rom on my Hero. I woke this morning (Sydney, Australia time) to find the update ready to download, which i did. When i selected to update it started the Android boot screen but the last line in the boot said ‘failed to install’. I can only imagine this is because i have the custom rom installed. I might email HTC later today to confirm.

  • http://Website Khush

    Hopefully this means canada is next to get the update

  • http://Website philip

    hi has anyone on t-mobile uk got the updates yet.

  • http://Website drew

    Just got my proper 2.1 update on my UK unlocked t.mobile hero ,downloaded and installed in about 10 mins

  • SGB101

    has anybody had the update from tmob uk?

    • http://Website RobertinHerts

      Not heard a thing from t-mobile UK! So frustrating, all those applications and updates such as Google Maps that we can’t use being stuck on 1.5 Cupcake.