Oct 25 AT 8:07 PM Nick Gray 13 Comments

HTC releases OTA update to patch security hole for all Sprint devices


As promised, HTC has released its first wave of OTA system updates to their phones that are affected by the vulnerability which was brought to light a few weeks back which could allow third-party applicatiosn to access personal data. It’s been roughly three weeks since HTC acknowledged the security risk and pledged to roll out timely updates to all their phones which are affected by the issue.

Sprint worked closely with HTC after reports emerged of a potential issue that could allow malicious third-party apps to compromise data on Androidâ„¢ devices made by HTC. Protecting customer privacy is a top priority at Sprint. Beginning today, HTC EVOâ„¢ 4G, HTC EVOâ„¢ 3D, HTC EVO Shiftâ„¢ 4G, HTC EVO Design 4Gâ„¢, HTC EVO View 4Gâ„¢ and HTC Wildfire Sâ„¢ customers will receive the over-the-air software update to address this situation. We urge all users to install the update promptly. Sprint

Rather than roll out updates to phones one at a time, it looks like HTC’s approach for their first round of updates is to focus on all devices on Sprint’s network. The security fix will be received by the HTC EVO 4G, HTC EVO 3D, HTC EVO Shift 4G, HTC EVO Design 4G, HTC EVO View 4G and HTC Wildfire S (which is technically on Virgin Mobile).  If you own any of these devices, you can download the update manually by going to Settings > System updates > HTC software update > Check Now. If you don’t mind waiting around for a bit, Sprint and HTC will send out update notifications to the affected devices in waves over the next few days.

While we applaud HTC and Sprint for rolling out this first wave of security updates, we hope HTC will be taking the same approach with other service providers and make the update available to all of their phones over the next few days. There have been no reports of malicious apps which have taken advantage of the security hole in HTC’s devices, but we’ll sleep better knowing that everyone’s phone is secure and that there is no risk of losing personal data due to a manufacturer’s software design flaw.

How do you feel HTC has handled this whole situation? Has HTC worked fast enough or is a three-week turnaround time just not good enough for an issue like this?

Source: Sprint

Nick is a tech enthusiast who has a soft spot for HTC and its devices. He started HTCsource.com (the first HTC blog) back in 2007 and later joined the Android and Me family in the summer of 2010.

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  • aj

    Well while it shouldnt have happened in the first place mistakes are made(even on this level). Now they are rectifying. i dont think 3 weeks is too terribly long. You gotta imagine it takes some preparation to get something out like this to 100′s of thousands of phones. Should they focus on sprints? No i dont think so but again atleast there is some kind of plan in action

  • Nathan

    Well finally I almost forgot about it, but its good to see HTC living up to there promise :)

  • http://www.duplika.com Juanzo

    At last!

  • SherlockHomeboy

    Good to see HTC promise something and then deliver. 3 weeks isn’t too bad of a turn around, especially with the amount of devices they have to test the update for.

  • Richard Yarrell

    Still awaiting update…

    • DROID Sam

      Just follow the instructions and you’ll be able to download the update right away. I was able to download the security patch on my EVO 3D this way.

      Settings > System updates > HTC software update > Check Now.

      • Richard Yarrell

        UPDATE done. I all is well as expected…

    • squiddy20

      Someone didn’t read the article…

  • Bacon hat

    Geez imagine if this was a Samsung Touchwiz issue….if they released security updates as fast as the upgraded Android OS’s…

    • DROID Sam

      LOL… so true. Samsung really needs to step up their game. They do fine over in Europe and Asia with rolling out updates, so I guess it could have a lot to do with carrier customization’s.

  • Cesar

    I had to go thru a whole bunch of shit to update it since I’m rooted(I don’t even need it) but I like updates :)

  • rev2redlineguy

    Just updated my phone using the manual instructions above (HTC EVO 4G) with no issues. It’s good to see HTC and Sprint together getting this update out for their handsets. I hope all the other HTC handsets are done in a timely manner too soon.

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