Oct 24 AT 3:20 PM Edgar Cervantes 60 Comments

Motorola: Ice Cream Sandwich devices coming 6 weeks after release (Update: devices confirmed)

ice-cream-sandwich-stripes

Whoa there, Motorola! Getting aggressive, aren’t we? While other manufacturers are “looking into” device updates to Ice Cream Sandwich, these guys are not playing it safe. The company has decided to give us time frames. Motorola just tweeted that they will be releasing Android 4.0 devices 6 weeks after the final version of Android 4.0 Ice Cream Sandwich is released.

This is certainly no easy move. We don’t even know how soon the Nexus S will be getting this update. And the Nexus predecessor is usually the second to have the latest updates, with other devices following after some time. We can assume that last year’s Nexus device will probably take around the same time as Motorola’s new devices, though (maybe somewhat less). Motorola claiming that they can release ICS smartphones as quickly as a Nexus phone gets the update is definitely huge news.

Frankly, it seems a bit hard to believe that Motorola can pull something like this off. Even more so, since their devices run under the don’t-call-it-MotoBlur UI. These overlays are known to delay software upgrades.

Since ICS devices will be released that soon, are they also pushing the updates as fast? Let’s assume Motorola does it. Even if they do happen to accomplish this, much of the delay can sometimes be the carriers’ fault. Depending on your carrier and what issues they might run into, the updates could still be delayed further from the 6 week period that Motorola promises.

We do not yet know which devices could probably be getting said update. The Twitter user that asked Motorola about the subject happens to be an Atrix owner, though. This may mean that the Atrix 4G could be one of the lucky ones, but Motorola didn’t exactly mention (or imply) anything. Odds are that the latest devices will be the ones getting it. Devices like the Photon 4G, the Droid RAZR, the Bionic, Atrix 2, etc.

Until now, we’ll keep our fingers crossed and see how Motorola holds up to their word. What do you guys think? Will they be able to pull it off? As for new devices with ICS, what do you think we could be seeing soon?

Update

While the tweet posted above didn’t specify much, our very own Sean Riley has reached out to Motorola and received a more solid answer. Aside from new devices to come with ICS, Motorola has stated that 3 current ones will definitely be updated. These are the DROID RAZR, the DROID Bionic, and the Xoom.

We will have to wait a bit more to hear which other devices will be getting Android 4.0. According to Motorola’s tweet, they will inform us within the 6 week period after the final version of Ice Cream Sandwich is released. Who is excited to get this update?!

Thanks for the tip, Brian and BigMerf!

Source: Motorola (Twitter)

Hello, I am Edgar Cervantes. I am an avid Android fan, and keeping myself updated on the topic is part of my daily life. I will always work hard to give the best of me to our community of Android enthusiasts, and I am very honored to be part of this ship. Hopefully we can all enjoy sharing our knowledge and opinions!

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  • Josh Phillips

    That tweet says they will be releasing devices with ICS, not upgrading current devices… I highly doubt existing devices get ICS that quick with the exception of maybe the Xoom.

    • oscillik

      was just about to say this. Talk about completely misunderstanding the tweet, and jumping to the wrong conclusions!

      • John

        Hopefully they meant to say “We’ll be releasing ICS for devices 6 weeks after…”

        haha

    • Corey Zonin

      Noticed that too. Article fail.

      • Sean

        Way more likely just a sloppy post from a “social media expert” at Moto, relax.

  • Cody

    I’m guessing that since Google is buying the mobile side of Motorola, that they have already started working on the devices.

    Btw, that tweet does say “releasing devices”, not “releasing updates”. But regardless of how you interpret it, the relationship with Google makes it possible.

    • oscillik

      Google owning Motorola is a long way off, probably about a year away before it is all finalised. I doubt the looming acquisition has any bearing whatsoever.

  • Paul

    I could be wrong, but it appears Moto is saying that they’ll be releasing new devices with ICS within six weeks of the AOSP drop, not upgrading the old ones.

  • triangle

    That would make the Droid RAZR more compelling as a device, along with other Moto devices, but unfortunately, carriers also need to approve the update, which will likely slow the process down considerably.

    I’d rather just start with the Galaxy Nexus.

  • BiGMERF

    with tht being said, one would imgine that the nexus s is 4 weeks after and the galaxy s2′s are 6 weeks after also? I mean I believe it when I see it..
    We never know but maybe there was some truth to this “update alliance” thing we have not hear about since May
    time will tell, but i do find it weird that companies(htc and moto) have already issues statements even regarding updates.. with out the final version even being released

  • http://www.mlswanson.com SparkyXI

    I hate to say it, but blog post fail. See comment #1.

  • Edgar Cervantes

    Sorry for the confusion, guys. I have edited things to make the tweet’s purpose clearer.

  • http://w4tr.com Sean-Franc

    wait, anyone remember when at Google IO, they announced this incredibly short timeline between Google releasing updates, and devices latching on within a short period of time? I can’t remember if the magic number was 6-weeks or 6-months.. 6 months sounds like getting an update to the latest just as a new version is announced.. as happens right now. 6 weeks sounds more like the amazing promise to keep devices happy in the hands of users for a longer period of time. We shouldn’t have to rely on ROMS to get the latest versions. If Motorola can keep their word, and prove its possible than I’m feeling a little better about ICS taking a giant chunk of the OS spectrum.

  • sciwiz

    Seems more like new devices at CES. Say ICS source comes out on November 10th. 6 weeks later is the the 1st week of Jan, CES 2012 time.

  • Richard Yarrell

    Hidden due to low comment rating. Click here to see.

  • BiGMERF

    Moto just tweeted

    “70Motorola Motorola Mobility
    @droid_life DROID #RAZR, #BIONIC & #XOOM will get ICS & within 6 weeks of Google’s public push, we’ll confirm other devices to get ICS.”

  • http://None CaribGrackle

    For me it makes sense, Google bought Motorola, it’s naive to think the company will just keep behaving as usual regarding Android. Been it releasing new ICS phones or releasing ICS upgrades for the existing ones.

    • http://www.jeffkibuule.com Jeff

      Technically speaking, Motorola must continue to operate as it always has until the sale closes.

  • Bhake

    If you read the context of the tweet, Motorola was answering an Atrix owner’s question if it was getting ICS. So if this Motorola PR person running the twitter account knows what he/she is talking about, then it is probable that existing phones will get an update. Especially those with compatible hardware and gingerbread or honeycomb. I highly doubt that the Xoom will be the only existing hardware updated.

    If not, then I am off to rooting and Cyanogenmod! :-)

  • thel0nerang3r

    by “releasing” do they mean that us mere mortals can go out and buy them, or they mean “announced”?

  • Mike C.

    And if you live outside the US Motorola performs even worse. 3 months after Android 3.2 was released for the US Motorola XOOM, the rest of the world is still waiting for the (much needed) update. Based on what Motorola says, we are likely to hit 4 months before anything happens. And all we get is the same as the US version.

    I shall never again buy a mobile Motorola product.

  • Vincent Mac

    This is either just a poorly worded tweet or the author of this article just misread it.

  • Matt

    Guys, think about this for a second. What makes more sense, that after releasing/announcing 3 flagship new phones in the last 2 months that they are suddenly going to be coming out with brand new phones? Or that motorola, the company that takes well over 6 months to get updates out to their phones (and released phones 6 months after gingerbread with froyo still on them) is suddenly going to be updating devices withing 6 weeks? Or perhaps it’s that 6 weeks after they get the final ICS source code, taking time to see how well it can run on older phones, that they will then be releasing A LIST of devices that will be getting the upgrade? That last one sounds much more plausible to me

  • Splendor

    Edgar, slow down, re-read the tweet, then try again.

  • http://www.cellfanatic.com Nick Marshall

    I doubt 6 weeks will happen, a Motorola rep told me the Droid RAZR will get an ICS update by 1H12. Given Motorola’s track record I think it’s safe we can assume they’ll squeak the update in at the end of that time frame.

  • Brian

    Motorola clarified. They meant upgrades too and they listed which phones will get upgraded in the 6 week tineframe.

  • esgar

    Remember Motorola mobility? Google owns or will. So it makes sense. I think please correct me if I’m wrong

  • http://www.jeffkibuule.com Jeff

    I hope they conveniently delete that “can’t call it MotoBlur” UI when they upgrade to ICS.

    Additional apps are fine but please don’t muck with the core OS!

  • screwat&T

    Good, I won’t be buying the stupid Atrix 2 then if its not on “the list.”

    Problem is AT&T won’t release something so soon after the Atrix 2 in October.

    They will wait 4-6 months after the release for the next Motorola device they provide to this carrier.

    AT&T loves spacing out their releases which makes it so very frustrating as a customer.

    And they aim to please the Apple first. 1,000,000 Iphone 4S activiations publicity for the loss!

    The Samsung Galaxy S-What?

  • AN

    Any word on the D3?

  • BiGMERF

    I was somewhat happy with my xoom, but this has gotten me a bit more exited about her!!

    • http://ArtisticAbode.com BetterWithRoot

      I agree, as a US citizen, Moto has kept me very happy with the updates. I would be disappointed if I didn’t get ICS right away(read within 3 months) on my Xoom, as it has been receiving updates at a nice pace. I think it’s only proper for Xoom owners to get the update as we pretty much were beta-testers. I feel for those international people out there, I hope they skip the 3.2 update and go right to ICS. I believe Moto lost a good portion of their international fanbase. I mean you all were beta testers too…show ‘em some love Moto!

  • RJ

    I hope this is true. If so this better to come to the motorola atrix.

    • http://youtube.com/user/jawckamoe Marcus

      I’m hoping the same thing. The ATRIX should be able to handle it, I mean dual core processor, decent graphics, qHD display, a whole GB of RAM. I dont see why they wouldn’t update it… but then again it also depends on consumer demand.

  • Joel

    Look a little closer. “Releasing devices for ICS” is code for releasing a list. This means it will take them 6 weeks to just *decide which* devices will get the upgrade treatment, not to actually do it. Nothing to see here.

  • sylar

    And like usual most of the phones capable of running the newer 4.0 that are already out will never even get a taste of it, unless you go with CM7.

    • http://ArtisticAbode.com BetterWithRoot

      correction – CM8 (can you believe they’ve come this far?)

      I can’t wait till I get some ICS Cyan-o-goodness on my T-bolt!

  • BrandoHD

    I think they are shooting themselves in the foot here, too many unforeseen circumstances and a shit load of phones to update

  • Nathan

    Well Motorola don’t keep them waiting to long, you can’t be this aggressive and not hold up your promise.

  • http://theandroidappshow.com Lane

    The only way to guarantee your device will be updated if it can handle the software is to use CyanogenMod.

  • http://keridel.blogspot.com keridel

    i’m afraid motorola have nothing but my utmost contempt now and always.

    thats all.

  • http://klout.com/#/SliestDragon SliestDragon

    Wow, I’m surprised with Motorola. If they pull it off, this would be big. I wonder if this would get other Manufacturers into gear when it comes to updates?

  • Koolio

    Not too big of a surprise here, with Google’s Motorola acquisition and all…

  • http://youtube.com/user/jawckamoe Marcus

    I absolutely love Sean’s twitter name! XD that’s hilarious. But i really hope this comes to the Atrix… i would be sad if it didn’t

  • ayocuz

    That’s why I look to xda for all the good software roms for my sensation.I’ll bet that devs will have ics before the manufacturers release anything anyways

  • ravi

    i read the title ‘Ice Cream Sandwich devices coming 6 weeks after release’ and had fingers crossed for a motorola maserati release date, believing we are talking about forthcoming ics devices from moto, guess have to wait little longer.. :(

  • zedthegreat

    And lo, the UK Atrix is STILL ON 2.2!!!!!!!!!! Rubbish useless company. Never again.

  • hector

    Google has internal builds of ICS for Nexus S. They even showed us browser benchmarks! If they don’t release it is because they want to give Galaxy Nexus an advantageous start.

  • Paul

    Still waiting for Gingerbread for Atrix in the UK, lets hope it is skipped & go straight to ICS??????

    • Carlo

      Gingerbread for atrix in the UK will be released in mid november. They’ve confirmed it through their forums. It better get ICS though, I only bought the phone cos it was high end and thought upgrades would be forthcoming.

  • http://menthix.net/ Menthix

    Is it me or did Motorola delete the tweet shown in the update here? http://rnd.menthix.net/grabs/20111025_133403.png

    Which is kinda odd since there are still older tweets on their Twitter stream confirming the Xoom and Bionic… and the Razr was already a given.

  • Ron

    I hope one of the new ICS devices is a Motorola Droid RAZR with NFC and an Unlocked bootloader!

  • Carlo

    Motorola need to concentrate a bit more on updating their current devices than releasing a plethora of new ones! They seem to release a new flagship device every month at the moment, it’s getting rediculous!

  • SherlockHomeboy

    I hope Motorola pulls this off so that HTC and Samsung are forced to push out their ICS updates just as fast and the industry as a whole moves to quickly updating to the latest version.

  • Elaine

    While its understandable people want to get the latest updates, what you also have to look as is the track record. Motorola and HTC have somewhat better reputation at updating their phones than Samsung, but there’s still no guarantee every phone will get an upgrade. Its usually one upgrade and then done.

    Whereas Samsung is like buying the expensive Rolls Royce smartphone loaded with the latest hardware but there is next to no upgrades or customer support. “Do It Yourself”/DIY for people into customizing their phones or hot rods, if you will. Or maybe its the language barrier. Between their lawyers in various countries. Could this explain why Apple is kicking their ass left and right in these Galaxy Tab/Ipad lawsuits?

  • charliethesuperturtle

    sadly, i doubt samsung will do this

  • pritams
  • Motorola Blames Google

    Motorola blames Google for their botched April release to Verizon Droid RAZR which trashed my phone. Motorola believes they have the right to remove features and change the landscape that for which I paid. The phone had to be wiped clean and re-built as a result of the upgrade which removed speed dial, virtual e-mail, video, photos, removed previous range of choices, access to applications. It drops calls as if it is a vitual server. The phone has never worked the same and at times actually does not work. Features turn on/off as if it is possessed. Airplane mode turns on, e-mail goes away, the phone doesn’t connect, suddenly won’t pair with the blue tooth then without reason or notice connects, etc. In fact, Verizon staff finally had to admit that Motorola had uploaded the update for another model to the phone and that they can’t undo it; yet, they refuse to make amends. Destruction of private property in America is a crime. So, why is the criminal made to make amends for the damage caused?

  1. Josh PhillipsGuest 4 years ago

    That tweet says they will be releasing devices with ICS, not upgrading current devices… I highly doubt existing devices get ICS that quick with the exception of maybe the Xoom.

  2. CodyGuest 4 years ago

    I’m guessing that since Google is buying the mobile side of Motorola, that they have already started working on the devices.

    Btw, that tweet does say “releasing devices”, not “releasing updates”. But regardless of how you interpret it, the relationship with Google makes it possible.

    • oscillikGuest 4 years ago

      Google owning Motorola is a long way off, probably about a year away before it is all finalised. I doubt the looming acquisition has any bearing whatsoever.

  3. PaulGuest 4 years ago

    I could be wrong, but it appears Moto is saying that they’ll be releasing new devices with ICS within six weeks of the AOSP drop, not upgrading the old ones.

  4. That would make the Droid RAZR more compelling as a device, along with other Moto devices, but unfortunately, carriers also need to approve the update, which will likely slow the process down considerably.

    I’d rather just start with the Galaxy Nexus.

  5. with tht being said, one would imgine that the nexus s is 4 weeks after and the galaxy s2′s are 6 weeks after also? I mean I believe it when I see it..
    We never know but maybe there was some truth to this “update alliance” thing we have not hear about since May
    time will tell, but i do find it weird that companies(htc and moto) have already issues statements even regarding updates.. with out the final version even being released

  6. I hate to say it, but blog post fail. See comment #1.

  7. Sorry for the confusion, guys. I have edited things to make the tweet’s purpose clearer.

  8. wait, anyone remember when at Google IO, they announced this incredibly short timeline between Google releasing updates, and devices latching on within a short period of time? I can’t remember if the magic number was 6-weeks or 6-months.. 6 months sounds like getting an update to the latest just as a new version is announced.. as happens right now. 6 weeks sounds more like the amazing promise to keep devices happy in the hands of users for a longer period of time. We shouldn’t have to rely on ROMS to get the latest versions. If Motorola can keep their word, and prove its possible than I’m feeling a little better about ICS taking a giant chunk of the OS spectrum.

  9. sciwizGuest 4 years ago

    Seems more like new devices at CES. Say ICS source comes out on November 10th. 6 weeks later is the the 1st week of Jan, CES 2012 time.

  10. Hidden due to low comment rating. Click here to see.

  11. Moto just tweeted

    “70Motorola Motorola Mobility
    @droid_life DROID #RAZR, #BIONIC & #XOOM will get ICS & within 6 weeks of Google’s public push, we’ll confirm other devices to get ICS.”

  12. For me it makes sense, Google bought Motorola, it’s naive to think the company will just keep behaving as usual regarding Android. Been it releasing new ICS phones or releasing ICS upgrades for the existing ones.

  13. BhakeGuest 4 years ago

    If you read the context of the tweet, Motorola was answering an Atrix owner’s question if it was getting ICS. So if this Motorola PR person running the twitter account knows what he/she is talking about, then it is probable that existing phones will get an update. Especially those with compatible hardware and gingerbread or honeycomb. I highly doubt that the Xoom will be the only existing hardware updated.

    If not, then I am off to rooting and Cyanogenmod! :-)

  14. by “releasing” do they mean that us mere mortals can go out and buy them, or they mean “announced”?

  15. Mike C.Guest 4 years ago

    And if you live outside the US Motorola performs even worse. 3 months after Android 3.2 was released for the US Motorola XOOM, the rest of the world is still waiting for the (much needed) update. Based on what Motorola says, we are likely to hit 4 months before anything happens. And all we get is the same as the US version.

    I shall never again buy a mobile Motorola product.

  16. Vincent MacGuest 4 years ago

    This is either just a poorly worded tweet or the author of this article just misread it.

  17. MattGuest 4 years ago

    Guys, think about this for a second. What makes more sense, that after releasing/announcing 3 flagship new phones in the last 2 months that they are suddenly going to be coming out with brand new phones? Or that motorola, the company that takes well over 6 months to get updates out to their phones (and released phones 6 months after gingerbread with froyo still on them) is suddenly going to be updating devices withing 6 weeks? Or perhaps it’s that 6 weeks after they get the final ICS source code, taking time to see how well it can run on older phones, that they will then be releasing A LIST of devices that will be getting the upgrade? That last one sounds much more plausible to me

  18. SplendorGuest 4 years ago

    Edgar, slow down, re-read the tweet, then try again.

  19. Nick MarshallGuest 4 years ago

    I doubt 6 weeks will happen, a Motorola rep told me the Droid RAZR will get an ICS update by 1H12. Given Motorola’s track record I think it’s safe we can assume they’ll squeak the update in at the end of that time frame.

  20. BrianGuest 4 years ago

    Motorola clarified. They meant upgrades too and they listed which phones will get upgraded in the 6 week tineframe.

  21. esgarGuest 4 years ago

    Remember Motorola mobility? Google owns or will. So it makes sense. I think please correct me if I’m wrong

  22. I hope they conveniently delete that “can’t call it MotoBlur” UI when they upgrade to ICS.

    Additional apps are fine but please don’t muck with the core OS!

  23. screwat&TGuest 4 years ago

    Good, I won’t be buying the stupid Atrix 2 then if its not on “the list.”

    Problem is AT&T won’t release something so soon after the Atrix 2 in October.

    They will wait 4-6 months after the release for the next Motorola device they provide to this carrier.

    AT&T loves spacing out their releases which makes it so very frustrating as a customer.

    And they aim to please the Apple first. 1,000,000 Iphone 4S activiations publicity for the loss!

    The Samsung Galaxy S-What?

  24. ANGuest 4 years ago

    Any word on the D3?

  25. I was somewhat happy with my xoom, but this has gotten me a bit more exited about her!!

    • I agree, as a US citizen, Moto has kept me very happy with the updates. I would be disappointed if I didn’t get ICS right away(read within 3 months) on my Xoom, as it has been receiving updates at a nice pace. I think it’s only proper for Xoom owners to get the update as we pretty much were beta-testers. I feel for those international people out there, I hope they skip the 3.2 update and go right to ICS. I believe Moto lost a good portion of their international fanbase. I mean you all were beta testers too…show ‘em some love Moto!

  26. RJGuest 4 years ago

    I hope this is true. If so this better to come to the motorola atrix.

    • I’m hoping the same thing. The ATRIX should be able to handle it, I mean dual core processor, decent graphics, qHD display, a whole GB of RAM. I dont see why they wouldn’t update it… but then again it also depends on consumer demand.

  27. JoelGuest 4 years ago

    Look a little closer. “Releasing devices for ICS” is code for releasing a list. This means it will take them 6 weeks to just *decide which* devices will get the upgrade treatment, not to actually do it. Nothing to see here.

  28. And like usual most of the phones capable of running the newer 4.0 that are already out will never even get a taste of it, unless you go with CM7.

  29. I think they are shooting themselves in the foot here, too many unforeseen circumstances and a shit load of phones to update

  30. Well Motorola don’t keep them waiting to long, you can’t be this aggressive and not hold up your promise.

  31. The only way to guarantee your device will be updated if it can handle the software is to use CyanogenMod.

  32. i’m afraid motorola have nothing but my utmost contempt now and always.

    thats all.

  33. Wow, I’m surprised with Motorola. If they pull it off, this would be big. I wonder if this would get other Manufacturers into gear when it comes to updates?

  34. Not too big of a surprise here, with Google’s Motorola acquisition and all…

  35. I absolutely love Sean’s twitter name! XD that’s hilarious. But i really hope this comes to the Atrix… i would be sad if it didn’t

  36. That’s why I look to xda for all the good software roms for my sensation.I’ll bet that devs will have ics before the manufacturers release anything anyways

  37. raviGuest 4 years ago

    i read the title ‘Ice Cream Sandwich devices coming 6 weeks after release’ and had fingers crossed for a motorola maserati release date, believing we are talking about forthcoming ics devices from moto, guess have to wait little longer.. :(

  38. zedthegreatGuest 4 years ago

    And lo, the UK Atrix is STILL ON 2.2!!!!!!!!!! Rubbish useless company. Never again.

  39. hectorGuest 4 years ago

    Google has internal builds of ICS for Nexus S. They even showed us browser benchmarks! If they don’t release it is because they want to give Galaxy Nexus an advantageous start.

  40. PaulGuest 4 years ago

    Still waiting for Gingerbread for Atrix in the UK, lets hope it is skipped & go straight to ICS??????

    • CarloGuest 4 years ago

      Gingerbread for atrix in the UK will be released in mid november. They’ve confirmed it through their forums. It better get ICS though, I only bought the phone cos it was high end and thought upgrades would be forthcoming.

  41. MenthixGuest 4 years ago

    Is it me or did Motorola delete the tweet shown in the update here? http://rnd.menthix.net/grabs/20111025_133403.png

    Which is kinda odd since there are still older tweets on their Twitter stream confirming the Xoom and Bionic… and the Razr was already a given.

  42. RonGuest 4 years ago

    I hope one of the new ICS devices is a Motorola Droid RAZR with NFC and an Unlocked bootloader!

  43. CarloGuest 4 years ago

    Motorola need to concentrate a bit more on updating their current devices than releasing a plethora of new ones! They seem to release a new flagship device every month at the moment, it’s getting rediculous!

  44. I hope Motorola pulls this off so that HTC and Samsung are forced to push out their ICS updates just as fast and the industry as a whole moves to quickly updating to the latest version.

  45. ElaineGuest 4 years ago

    While its understandable people want to get the latest updates, what you also have to look as is the track record. Motorola and HTC have somewhat better reputation at updating their phones than Samsung, but there’s still no guarantee every phone will get an upgrade. Its usually one upgrade and then done.

    Whereas Samsung is like buying the expensive Rolls Royce smartphone loaded with the latest hardware but there is next to no upgrades or customer support. “Do It Yourself”/DIY for people into customizing their phones or hot rods, if you will. Or maybe its the language barrier. Between their lawyers in various countries. Could this explain why Apple is kicking their ass left and right in these Galaxy Tab/Ipad lawsuits?

  46. sadly, i doubt samsung will do this

  47. Motorola Blames GoogleGuest 2 years ago

    Motorola blames Google for their botched April release to Verizon Droid RAZR which trashed my phone. Motorola believes they have the right to remove features and change the landscape that for which I paid. The phone had to be wiped clean and re-built as a result of the upgrade which removed speed dial, virtual e-mail, video, photos, removed previous range of choices, access to applications. It drops calls as if it is a vitual server. The phone has never worked the same and at times actually does not work. Features turn on/off as if it is possessed. Airplane mode turns on, e-mail goes away, the phone doesn’t connect, suddenly won’t pair with the blue tooth then without reason or notice connects, etc. In fact, Verizon staff finally had to admit that Motorola had uploaded the update for another model to the phone and that they can’t undo it; yet, they refuse to make amends. Destruction of private property in America is a crime. So, why is the criminal made to make amends for the damage caused?