Jan 17 AT 1:34 PM Edgar Cervantes 15 Comments

Official: HTC starts removing Carrier IQ from Sprint devices


Carrier IQ was one of the hottest topics toward the end of 2011. This app would send information about your every move to a server, causing an uproar in the Android community over privacy concerns. After possible lawsuits showed up, Sprint decided to turn the Carrier IQ switch off (leave it dormant) and asked OEMs to remove this little spy from their line-ups[1]. If you have been worried about your personal information, you can now breathe easy; the process has already begun.

After the HTC EVO 3D received an update for unknown purposes, people dug in deeper. Sure enough, the Carrier IQ files were no longer present in the new update, making EVO 3D devices safer than ever[2].

The guys from The Verge were not completely satisfied, though, and decided to reach out to HTC for more information. The Taiwanese manufacturer did confirm that Sprint had ordered them to remove the software. Here’s what they had to say:

HTC can confirm that we're working with Sprint to provide maintenance releases that will remove Carrier IQ and provide security enhancements and bug fixes beginning in January.SpokespersonHTC

As The Verge mentions, it’s unlikely that Sprint will want to lose access to at least some of the information provided by Carrier IQ. Such information is vital for planning ahead and providing better customer satisfaction, and Sprint might be simply replacing it for something else. Hopefully it will be a service that does not record so many details. Being able to opt-out would also be a great option.

There you go, guys. If you’re the proud owner of an HTC EVO 3D, you’re now in the safe zone (as long as you have that update). As for the rest of you, just stay put and wait for your updates.


  1. Via Geek.com
  2. Via Android Central

Via: The Verge

Hello, I am Edgar Cervantes. I am an avid Android fan, and keeping myself updated on the topic is part of my daily life. I will always work hard to give the best of me to our community of Android enthusiasts, and I am very honored to be part of this ship. Hopefully we can all enjoy sharing our knowledge and opinions!

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