Jun 25 AT 12:34 PM Dima Aryeh 23 Comments

OUYA finally hits store shelves, starts selling out fast

ouya-final-630

The OUYA console started as nothing but a Kickstarter, asking for a steep $950,000. However, it reached that goal in under a day. With a whole month to raise money, the project ended up with over $8.5 million. They had exactly what they needed to deliver what they advertised, and so we waited.

The dev kits were created, and developers received both praise and complaints. There were issues with the controllers, so the OUYA team redid them entirely. They focused on finishing the software, improving it little by little. A single developer worked on the parental lock system, finishing it in time for launch. And then launch day was upon us.

Today is the big day, and at $99.99 per console, it’s time to see if OUYA will actually gain popularity. Unsurprisingly, it is completely sold out at Target. Amazon is “temporarily out of stock.” Best Buy doesn’t have them in most stores in my area. All signs point to great success.

Fortunately, it seems that you can still buy them on the OUYA site (hit the source link for that). Unfortunately, some Kickstarter backers haven’t received their consoles yet. The OUYA team cites shipping issues, It seems that most of those who didn’t get their consoles were international backers, so shipping could indeed be the issue. We hope whatever the hang-up is will be resolved soon.

When you receive a tracking number, you expect it to work immediately, but sometimes these tracking numbers don’t do that. The reason for this is that when the product leaves Hong Kong, the tracking process does not initiate until it arrives for the first scan at your country’s local depot. As a result, you could have a period of up to 10 days within which the product appears in limbo. This, we all agree, is very frustrating.Ken StephensOUYA

We also hope production will be able to keep up with OUYA’s popularity. It’s not easy when you’re a small company and need to produce large amounts of product. But the company seems to be doing a pretty good job, and we’re happy to see the console selling. The cheap, Android-powered, hackable console could change the game market quite a bit, but we’ll have to wait and see how that plays out. For now, we’ll just enjoy ourselves some video games. Did you buy an OUYA?

Via: SlashGear

Source: OUYA

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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  • Jarl

    no mention of all the misery the backers are going through?

    • Bernardo Najera

      What would you like Android and Me to say? I’m sure you don’t mean ALL the backers, maybe you are. The person who wrote this post did mention how some backers were still unable to get their device, which I took in most of these Ouya complaints as the biggest issue. Please tell me how in depth you wanted the author to go about how people’s misery with the product has shaped the view of it as a whole, all the while under the headline “OUYA finally hits store shelves, starts selling out fast”.

      • http://www.androidandme.com Dima Aryeh

        Very good point. Thank you.

  • https://profiles.google.com/jefmes jefmes

    I think “misery” is a over-stating it a bit. It look longer than expected to get my Limited Edition Ouya from them, but the updates have been steadily improving the console’s software and it’s really starting to feel more whole. It sucks for the people who haven’t received their Ouya yet, but we helped the project exist and everyone will get their consoles who haven’t in the next few weeks. This wasn’t a pre-order, and the Ouya team has acknowledged their frustrations with the shipping issues.

  • http://androidandme.com Taylor Wimberly

    Don’t really understand all the OUYA hate around the web. This game console only costs $99 and it’s exactly what I expected it to be when I backed it on Kickstarter. I’ve had my unit up and running a couple days and I have enjoyed the launch library of over 170 games. OUYA says there are over 10k indie devs signed up, so I think we will see some pretty neat exclusives released over the coming months.

  • McLovin

    Amazon
    Status: Not yet shipped
    Latest Event: Order Received – Feb 5, 2013
    Description: We’ve received your order, but we haven’t started preparing it for shipment yet. The amount of time your order spends in this status can vary based on the availability of the item(s) and the selected delivery.

    • http://www.infotainmentempire.com pekosROB

      I preordered with Ouya directly on February 1 and I have heard nothing. Emailed them asking about the status at the end of April and never had a response. Not happy.

    • McLovin

      Just now: Amazon.com order of “OUYA Wireless Controller…” has shipped!

  • Stevie

    Would have been nice if you explained what exactly it is and why it’s special. Have no idea what it is and never heard of it so this article was a waste of time

  • RTZ

    early bird backer kickstarter, dont know when it will arrive

  • jimbob123432

    I think that a lot of people who are outside the Kickstarter don’t quite grasp the magnitude of OUYA’s shortcomings.

    1) The backers who were lucky enough to get their consoles on time actually got faulty versions that don’t work properly, and those were the people who paid MORE in order to get theirs first. No word on if they’re going to get replacements, but I doubt it. There are also some devs (I know one here in Canada) whose consoles are also broken, but there has been no word from OUYA support in over 2 months.

    2) OUYA doesn’t talk to anyone about anything. Whether it’s support issues, general questions, complaints, or refunds, OUYA seems to ignore a lot of issues. Today’s announcement of “tripling their Customer Service staff” makes me think they hired 2 more people.

    3) There’s only so much “it’s only a Kickstarter” can absorb before it falls apart. If OUYA was a seller on eBay that was 3-4 months behind on delivering things that people already paid for, no one would be defending them and telling people to “be patient, it’s only eBay”. Instead, people would be be telling everyone to get refunds and no one would stand up for the company.

    4) Every single update from OUYA has had this smug tone to it that really pisses everyone off, especially whem it comes to apologizing. The email they sent out regarding broken tracking numbers was entitled “You DAMN tracking number doesn’t work?!”.

    5) OUYA claimed to have shipped every console last month, but in an update today, they explained that they HADN’T shipped everything and that they had just given the consoles over to DHL who they are no blaming for the delays. There’s also some issues with customers having to pay huge customs fees that they weren’t warned about and some issues with German customs because of incorrect labeling.

    OUYA seems like a terrible company and I would not recommend buying from them.

  • William

    Some delays were due to shipping issues. Some delays were from waiting too long to ship them and not staying on top of things. Mine was a straightforward shipping to Canada, still only got in yesterday.
    I think they pulled resources onto the retail release too early and it really had a negative impact on some of the kickstarter backers.

  • rob

    i pre-ordered on their site back in march, not on kickstarter. if i had, i would be even more pissed. i haven’t heard a peep from them except for the order confirmation. it’s great that they are shipping units to retailers when they aren’t even supplying them to people who have already paid IN FULL. i sent them an email canceling my pre-order today. let’s see how long it takes for them to respond….

  • imutau

    Pre-Ordered through Best Buy. Mine is in the mail and I get it on the 26th. I always if possible buy where there is a B/M store so I can take it back or exchange it if it’s busted or is utter crapola.

    Seriously, every major release has sucked even from the big guys like Apple, Samsung phones, Sony, Microsoft and Google with the Nexus 7 and 4. There is always a huge demand on release and they can never meet demand regradless of how much they put into projecting it. So if even the big guys can’t do it right what do you expect from a small start up?

  • OUCH YA

  • Justin

    I am glad this thing has finally hit retail, however the fact that many locations are out of stock and there are backers that have not received theirs yet it still a little concerning. Ouya new, reviews and more! ~ http://www.ouyareport.com

  • Myr

    International backers BS.

    1. Loads of US citizens have not recived theirs either.

    2. Over 7000 units was not shipped when Ouya claimed 100% KS units was shipped, they confessed later to the 7.5k units missing.

    3. International backers had to pay additional 20 $ for shipment as they lived outside USA.
    Fact.. everything got shipped from Hong Kong, why would it be more expensive to ship to people outside and people living in HK than it would cost to ship a unit to US

    4. US is further away from HK than where many of the international backers live. So wheres the logic in taking a month or even 3 xtra of the delivery time to the next country than USA.

    Just asking, cause Ouya wont tell us. They just blame it at someone else.

  • kang

    Lying, ignoring and not caring about their Kickstarter Backers. This is my experience with OUYA so far. Oh yea, guess what, I still don’t have my OUYA. And no one knows where it is. No response from OUYA support since days.

  • ouyankee

    next gen starts now

    /sarcasm

  • Wailam

    I am a early kickstart backer. But still not received any things yet. When i heard they are ship from HK and I live in HK, why i am still waiting. And i didn’t hear any words from OUYA although i sent several email to them.

  • donger

    Tempting.