Apr 23 AT 4:13 PM Dima Aryeh 10 Comments

Verizon Galaxy S5 owners experiencing camera failures

Samsung Galaxy S5 Camera

It looks like Verizon Galaxy S5 customers may be in a bit of trouble. Quite a few people who own the device are reporting camera failures, saying that the camera won’t open and instead presents a message that says “Warning: Camera Failed.” Meanwhile, third-party apps simply show a black screen and then force close. Any other app that tries to access the camera just crashes.

This bug seems to affect people randomly. Some ran into the problem close to the launch date while some owners are just now getting failures. Clearing the Verizon Galaxy S5′s cache, performing a factory reset and even reflashing its stock firmware have yielded no fix. It seems to be the device’s hardware that is failing.

What could be causing these failures? Did Verizon just ship a bad batch of devices or is there something seriously wrong with the Verizon firmware that’s causing the camera itself to break? No one knows at this point, but if you experience a failure, head back to the retailer who sold you the S5 and get an exchange. It looks like many retailers are performing multiple exchanges per day, so this isn’t a rare issue. Have you experienced this Verizon Galaxy S5 bug?

Via: Pocket Now

Source: XDA-Developers

Dima Aryeh is a Russian obsessed with all things tech. He does photography, is an avid phone modder (who uses an AT&T Galaxy Note II), a heavy gamer (both PC and 360), and an aspiring home mechanic. He is also an avid fan of music, especially power metal.

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    FAIL

  • ant

    5 people in that thread that’s hardly quite a few

    • http://www.androidandme.com Dima Aryeh

      A few stores reported multiple returns a day for this bug, so it’s not just the people in the thread. Not many smartphone users know about XDA.

  • AntonioWatkins

    This bug is not carrier specific. I just experienced this bug on my Sprint Galaxy S V today. I randomly came across this arricle whem skimming thru Flipboard

  • Br0

    Sounds like a hardware issue to me… I’ve seen plenty of htc and Samsung devices do this. Could be loose connection or faulty connection altogether. Could always attempt to open the device and reseat the camera component if you’re confident enough but I wouldn’t recommend this unless you’re willing to take the risk

  • hp420

    I’ll be interested in seeing if these same people have issues on any aosp or other custom roms, as well. That’s what will really tell us if it’s the firmware of hardware.

  • Luke

    Getting this problem on my S5 in the UK on o2 network. My phone is currently in the process of being replaced. So this issue is not just confined to Verizon since do not have Verizon in the UK.

  • Brian K Leto

    Having the camera issue.. though it was just me .. glad to see its been recognized

  • Calvin Knowlton

    That happens even with the Galaxy S3 … can override it if you use instagram to access your camera and take a pic with a 3rd party app unfortunately. It happens often in snapchat too

  • donger

    Sucks.