This month, Samsung revealed that it would send out an update that would disable the Galaxy Note 7 units left in the US, and the carriers confirmed that they’d be releasing this update to their customers. Except Verizon Wireless, which said that it would not be sending out the update to disable Galaxy Note 7 units because it didn’t want to leave customers without a working phone, especially with the holidays looming.
Now Verizon has changed its mind. Verizon says that it will send out the update disabling the Galaxy Note 7 on January 5, 2017, per Verizon’s GN7 FAQ page.
Here’s the full statement from the carrier:
“Samsung will be releasing a Note7 software update on December 19. This update prevents the device from charging and eliminates the ability for it to work as a mobile device.
Verizon will not be pushing this software update to your device until January 5, 2017. We want to make sure you can contact family, first responders, and emergency medical professionals during the holiday travel season.
However, we urge you to stop using your Note7, upgrade it to another device, and return the Note7 to us.”
Samsung’s recall is still underway, and while this is probably not the best news for anyone who decided to keep their Galaxy Note 7, the possibility of exchanging it for something else is still available.
If you exchanged your Galaxy Note 7, which device did you go with instead?