Sprint is launching a new service that’s definitely a first for the wireless industry. It’s called Sprint Direct 2 You and it aims to make the process of purchasing and setting up a new phone easier. The concept is that when you’re ready to purchase a new phone, you can simply pick it ... Read More »
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I am a huge fan of Google TV, so I was really excited when VIZIO placed their $99 Co-Star up for pre-order back in July. We emailed their PR team to see if we could get a sample unit to review, but they never responded and I just went ahead and ... Read More »
J.D. Power and Associates has conducted a customer care full service study during the second half of 2011 that shows some great results for Big Red. Despite all the hiccups that their 4G LTE network has been going through, Verizon Wireless seems to have the most satisfied customers out of all the ... Read More »
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While it may be one of the biggest wireless carriers in the country, AT&T didn’t get there by leading the pack in customer service. In fact, Ma Bell continually finds itself at the bottom of the barrel, coming in dead last in the Consumer Reports customer satisfaction survey for the second year in a ... Read More »
UPDATE: Gameloft has identified a billing error and issued an apology to their customers.
PREVIOUS: This past weekend I purchased three games from Gameloft’s online store and to my surprise it was the first time I was able to install each game to my phone on the first try and each transaction went ... Read More »