The Blame Game

Posted Mar 22, 2013 at 10:08 pm in Threads > Opinions

I am not sympathetic to HTC’s launch problems. They have disappointed me two years in a row. First, they don’t bring their flagship ONE X to all carriers. Now, they screw up the launch of this device. Both devices I wanted to buy, but HTC failed to get them to the people in a timely manner.

I don’t understand why people are being downvoted because they are disappointed in this delay. When a customer is looking to buy an HTC phone and is told that there are delays, do you think they care about the supply chain? No, they will just be disappointed that HTC couldn’t deliver them the phone that they wanted and they will buy something else.

Also, if there is a high failure rate with the camera sensor, as Nick Gray alluded to, then this has the makings of a huge recall or outcry from users disappointed with the camera’s performance. Again, something that the users will blame on HTC and not the supply chain.

In my opinion, they hugely screwed up this launch, especially in the U.S. We know that phones only stay hot or on the cutting edge for 2-6 months before they are surpassed by other products, so they already lost a month by pushing it to “before the end of April” in North America.

Are you guys giving HTC a pass on this and blaming this on the supply chain? I blame HTC. What say you?